BSOD - Fresh Hardware & Windows 7 Installation


  1. Posts : 2
    Windows 7
       #1

    BSOD - Fresh Hardware & Windows 7 Installation


    Been having problems with this new ITX system. Changed motherboard 4 times, changed CPU once. In order to keep it short, I won't elaborate on the problems happened in the last 3 times.

    This time around, I get 3 BSODs within a day after installing new motherboard and freshly installed Windows 7 64-bit. The third BSOD happened while running the dump & system collection app.

    The necessary files are attached. Additional info below:

    Is Windows 7 . . .
    - x64
    - Reinstalled OS on the system
    - OEM version of Windows 7 (disc given)
    - Age of hardware: Less than a month (motherboard is only one-day old)
    - Age of OS: Less than one-day old

    Please help to shed some light on what's wrong.

    Thank you very much.

    Cheers,
    Lorika
      My Computer


  2. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #2

    Hi,

    What Model PSU are you using?

    The dump files do not point to a 3rd party driver as a probable cause, meaning that it is either a "hidden" driver or hardware. As your drivers look ok, and you have re-installed several times I suspect hardware on this one.

    Run a memtest yet?
    Memtest - Instructions:

    Download the ISO (or the .exe for USB drives) from here Memtest86+ - Advanced Memory Diagnostic Tool

    Then (if you have chosen the ISO) burn the ISO using IsoRecorder: ISO Recorder v3 Download (How to use IsoRecorder)

    Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

    It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

    For your final test, run the test with all the RAM in place.
    Regards,
    Reventon

    BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed Jul 28 22:40:50.601 2010 (GMT+12)
    System Uptime: 0 days 1:07:18.835
    BugCheck 3B, {c0000005, fffffa8004e784d1, fffff880071fece0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WmiPrvSE.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed Jul 28 19:45:36.793 2010 (GMT+12)
    System Uptime: 0 days 1:24:04.981
    BugCheck 3B, {c0000005, fffff80002bea42e, fffff88006d195d0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+3e )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  explorer.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed Jul 28 17:37:28.869 2010 (GMT+12)
    System Uptime: 0 days 1:03:47.103
    BugCheck A, {fffffa802445e4a2, 2, 0, fffff800028db077}
    Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+157 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      
      
     
    
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    In addition to reventon's good advice, please enable driver verifier: Using Driver Verifier to identify issues with Drivers
      My Computer


  4. Posts : 2
    Windows 7
    Thread Starter
       #4

    Thanks to Jonathan and Reventon for the replies.

    I'm using Silverstone's SG05 ITX casing and the 80+ 300W PSU that comes with it. The PSU is manufactured by FSP Group Inc.

    I did a 10-pass standard Windows Memory Diagnostic that came with Windows 7 before and the results came back clean. Is this test sufficient?

    Yup, I ran Winbdg on the dump files and all seem to be pointing at ntkrnlmp.exe. I'm baffled.

    I haven't try the Driver Verifier. Didn't know there's such a thing previously. Will try it.

    Thanks!
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    lorika, the Windows memory test is sometimes not thorough enough. Follow reventon's instructions.

    Memtest - Instructions:

    Download the ISO (or the .exe for USB drives) from here Memtest86+ - Advanced Memory Diagnostic Tool

    Then (if you have chosen the ISO) burn the ISO using IsoRecorder: ISO Recorder v3 Download (How to use IsoRecorder)

    Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

    It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

    For your final test, run the test with all the RAM in place.
      My Computer


 

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