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Windows 7: windows explorer crash *NEED HELP URGENTLY*

28 Jul 2010   #1
p0sitiv3

Windows 7 Professional 32-bit
 
 
windows explorer crash *NEED HELP URGENTLY*

im using windows 7 professional 32-bit. everytime i try to browse my movie folder in my portable hard disk, the windows explorer stops working. it happens only when i open that folder. the problem signature is as below:

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: qedit.dll
Fault Module Version: 6.6.7600.16385
Fault Module Timestamp: 4a5bdad4
Exception Code: c0000005
Exception Offset: 0005c832
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d


My System SpecsSystem Spec
.
28 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

I suggest a disk check of the drive. Open an elevated command prompt and run chkdsk /r.

How big is the folder? How much RAM is your system using?
My System SpecsSystem Spec
28 Jul 2010   #3
p0sitiv3

Windows 7 Professional 32-bit
 
 

i have 3GB DDR2 RAM in my system..
and the folder size is quite big..about 50+GB
My System SpecsSystem Spec
.

28 Jul 2010   #4
Petey7

Windows 7 Professional SP1 64-bit
 
 

50GB?!?! Does it only happen on that computer? Does explorer close or freeze? Are you files divided into smaller folders?
My System SpecsSystem Spec
28 Jul 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Have you run the chkdsk /r command as JK suggested??
My System SpecsSystem Spec
28 Jul 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

I wonder if that is the issue. Try dividing up the folder into 10 GB ones and see how it goes.
My System SpecsSystem Spec
28 Jul 2010   #7
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

portable hard disk ? its usb ? have you tryed updating the usb driver or matterfact the driver for the external drive i use one and it is not partitioned and neverr failed so i would look into some updates
My System SpecsSystem Spec
28 Jul 2010   #8
p0sitiv3

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Petey7 View Post
50GB?!?! Does it only happen on that computer? Does explorer close or freeze? Are you files divided into smaller folders?
ya..i did divide the movies in folders..but the folders is in the main movie folder.
err..i dont know whether it will face the same problem in in different pc. i never try. the windows explorer stopped working once i click on 1 of the folder inside.
My System SpecsSystem Spec
28 Jul 2010   #9
p0sitiv3

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Have you run the chkdsk /r command as JK suggested??
i'll try later..as the hard disk is not with me now~
My System SpecsSystem Spec
28 Jul 2010   #10
p0sitiv3

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
I wonder if that is the issue. Try dividing up the folder into 10 GB ones and see how it goes.
hmmm...is it the matters of size of folder?
don't think so...its ok for all others large folder also..only that movie folder.
and the windows explorer stopped working once in open 1 of the subfolder.
and also happen when i try to change the folder view to tiles view. previously is in list view.
My System SpecsSystem Spec
Reply

 windows explorer crash *NEED HELP URGENTLY*




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