BSOD on start up.

Lulubop · 30 Jul 2010

BSOD again upon start up today.

Jonathan_King · 30 Jul 2010

I suspect the issue is caused by your outdated ASACPI.sys file. Please install the latest ATK0110 Utility for Windows 7/Vista from here: ASUSTeK Computer Inc.-Support-

...Summary of the Dumps:

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 30 14:00:36.069 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:15.146
BugCheck C1, {fffff9800bab4fe0, fffff9800bab4018, 9b001c, 23}
Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+9a )
BUGCHECK_STR:  0xC1_23
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  aim.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Lulubop · 30 Jul 2010

I BSOD trying to install the new driver.

Jonathan_King · 30 Jul 2010

Did you clean out the Minidump folder after the last one? There are no dumps in that folder for some reason...not even old ones.

Lulubop · 30 Jul 2010

wELL

Dump File 073010-20576-01.dmp
Crash Time 7/30/2010 4:37:17 PM
Bug Check String DRIVER_VERIFIER_IOMANAGER_VIOLATION
Bug Check Code 0x000000c9
Parameter 1 00000000`0000022f
Parameter 2 fffff880`03ff09a0
Parameter 3 fffff980`1aaf2cf0
Parameter 4 00000000`00000000
Caused By Driver ASACPI.sys
Caused By Address ASACPI.sys+19a0
File Description
Product Name
Company
File Version
Processor x64
Computer Name
Full Path C:\Windows\MiniDump\073010-20576-01.dmp
Processors Count 4
Major Version 15
Minor Version 7600

Jonathan_King · 30 Jul 2010

Keep trying to install that driver...you may try using Safe Mode.

Safe Mode

Lulubop · 30 Jul 2010

I'll try again, but I did have the Driver Verifier running, and it seems to have caused it when I tried to install the new driver.

Dump File 073010-20576-01.dmp
Crash Time 7/30/2010 4:37:17 PM
Bug Check String DRIVER_VERIFIER_IOMANAGER_VIOLATION
Bug Check Code 0x000000c9
Parameter 1 00000000`0000022f
Parameter 2 fffff880`03ff09a0
Parameter 3 fffff980`1aaf2cf0
Parameter 4 00000000`00000000
Caused By Driver ASACPI.sys
Caused By Address ASACPI.sys+19a0
File Description
Product Name
Company
File Version
Processor x64
Computer Name
Full Path C:\Windows\MiniDump\073010-20576-01.dmp
Processors Count 4
Major Version 15
Minor Version 7600

Jonathan_King · 30 Jul 2010

Turn off driver verifier, by running verifier.exe and selecting "delete existing setting".

Then try to update that driver, using Safe Mode if necessary.

Lulubop · 30 Jul 2010

Still can't, all I get is a black box that disappears immediately when I try and install. I try to look for the latest driver updates on for ATTK0110 on the device manager but it says I'm up to date. Is ok to remove it completely?

Jonathan_King · 30 Jul 2010

That black box is what is installing the drivers. Check in C:\Windows\System32\Drivers and right-click on the ASACPI.sys file. See if the date is now 2009 or 2010.