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Windows 7: BSOD on new system.

28 Jul 2010   #1
ronaldlee007

Windows 7 Ultimate 64bits
 
 
BSOD on new system.

Hi, i have BSOD with BCCode:F4 on my new system after fresh installation.
I have attached the minidump : Attachment 88038
Please help me to read the minidump. Thank you.


My System SpecsSystem Spec
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28 Jul 2010   #2
ronaldlee007

Windows 7 Ultimate 64bits
 
 

More info here. Thank you.
Attachment 88043
My System SpecsSystem Spec
28 Jul 2010   #3
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ronaldlee007 View Post
Hi, i have BSOD with BCCode:F4 on my new system after fresh installation.
I have attached the minidump : Attachment 88038
Please help me to read the minidump. Thank you.
Hello and Welcome !

How many time did you had BSOD ? Seems like a critical service required for Windows to work was terminated i.e. was End process from task Manager possibly csrss.exe will report back with more information.

- Captain

Edit:

Even Viewer Errors:

Event Name: AEAPPINV2 a possible fix could be to update your BIOS Firmware

Event Name: MpTelemetry a possible connect issue to update Windows or Windows Defender check this article http://support.microsoft.com/Default...en-us%3b836941

OK then uninstall all the Asus related software like PC Probe etc (Not Drivers)
My System SpecsSystem Spec
.

28 Jul 2010   #4
ronaldlee007

Windows 7 Ultimate 64bits
 
 

Hi, on my 2nd fresh installation, i got bsod right after the windows update. But it has no problem till now. Running for more than 8hrs.

Before this (1st fresh installation), after the installation, i got bsod after the installation of motherboard drivers. But that one reported with BCCode : "3B". I readed somewhere that, might be gpu. So, i try to re-sit the GPU, ram. After that, i do the 2nd fresh installation and thus the bsod with the code above.

Updated the wrong info earlier BCCode : from 3F to 3B
My System SpecsSystem Spec
28 Jul 2010   #5
ronaldlee007

Windows 7 Ultimate 64bits
 
 

Hi, i already have the bios to the latest available through the Asus update program. P7P55D-ASUS-1702 dated 21/5/2010.

Is it a good choice that i reformat my windows again? But this time, with only the GPU, chipset and sound driver install with no windows update for the test run.
My System SpecsSystem Spec
28 Jul 2010   #6
ronaldlee007

Windows 7 Ultimate 64bits
 
 

from the dump files, does it shows error on the memory or HDD? Thanks
My System SpecsSystem Spec
28 Jul 2010   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ronaldlee007 View Post
from the dump files, does it shows error on the memory or HDD? Thanks
Hello,

It doesn't mention specifically it Hardware but you could run a Diagnostic just to make sure. And Yes Vanilla install is not a bad idea. Check this article more for help Hardware Diagnostic !! « Captain Debugger

- Captain
My System SpecsSystem Spec
28 Jul 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Download a copy of Memtest86 and burn it to a CD using ISO Recorder. Boot from the CD, and leave it running for at least 5 passes.

Memtest86+ - Advanced Memory Diagnostic Tool

ISO Recorder v3
My System SpecsSystem Spec
28 Jul 2010   #9
ronaldlee007

Windows 7 Ultimate 64bits
 
 

How about the sound card check? i am using the onboard soundcard. It happen twice randomly that my speaker have a long 'eeeeeeeeeeeee...' sounds. No matter i muted it or not. I try to plug in the headset, same 'eeeeeeeeee.........' sounds. Once i restarted the PC, it sounds good again.
My System SpecsSystem Spec
28 Jul 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Try disabling the card in the BIOS, and see what happens.
My System SpecsSystem Spec
Reply

 BSOD on new system.




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