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Windows 7: Random BSOD at random times!

29 Jul 2010   #1

Windows 7
Random BSOD at random times!

Well I frequently get random BSOD's when I am surfing the net. I never download anything and am very careful when running .exe's.

I got one BSOD prior to creating this thread and then as I was creating it I got another!

Anyways, I have attached the dump files to this thread.
Thanks in advance to whoever chooses to help me

My System SpecsSystem Spec
29 Jul 2010   #2

Windows 7 Professional x64

I wonder if Avira is causing the issue. Please remove it with this tool:

Replace it with Microsoft Security Essentials:

Also be sure to update your Realtek network driver:
Rt86win7.sys Thu Feb 26 04:04:22 2009
Go to the computer manufacturer's site and download the latest version.
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Documents and Settings\JK\Desktop\Dump files\Dump files\072810-25053-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82a3f000 PsLoadedModuleList = 0x82b87810
Debug session time: Thu Jul 29 01:51:50.899 2010 (GMT-4)
System Uptime: 0 days 1:56:51.866
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 8ae57ccc, 96090930, 0}

Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+ea )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: c0000005, The exception code that was not handled
Arg2: 8ae57ccc, The address that the exception occurred at
Arg3: 96090930, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

8ae57ccc 8b36            mov     esi,dword ptr [esi]

TRAP_FRAME:  96090930 -- (.trap 0xffffffff96090930)
ErrCode = 00000000
eax=00600000 ebx=00000001 ecx=00000004 edx=00000003 esi=00600000 edi=00000001
eip=8ae57ccc esp=960909a4 ebp=960909b8 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
8ae57ccc 8b36            mov     esi,dword ptr [esi]  ds:0023:00600000=????????
Resetting default scope




PROCESS_NAME:  firefox.exe


LAST_CONTROL_TRANSFER:  from 8acc069a to 8ae57ccc

960909b8 8acc069a 00000000 00000001 00000000 tcpip!TcpDelayedDeliveryCompletionRoutine+0x32
960909e8 8ae736c9 00000000 00000000 96090a18 NETIO!NetioDereferenceNetBufferListChain+0xea
960909f8 904354a3 85f99ed8 86a06010 96090c6c tcpip!TcpReleaseIndicationList+0x9b
96090a18 904520de 8604f2e8 86a060b0 96090c6c afd!AfdTLReleaseIndications+0x30
96090a40 90456571 8500a208 84fff030 064d283f afd!AfdReturnBuffer+0xd9
96090ab8 90443850 85440d28 96090ba4 00001000 afd!AfdFastConnectionReceive+0x328
96090c28 82c99937 86f8cc01 00000001 0337f954 afd!AfdFastIoDeviceControl+0x84b
96090cd0 82c9c4ec 85fdacd0 00000210 00000000 nt!IopXxxControlFile+0x2d0
96090d04 82a8244a 000005a4 00000210 00000000 nt!NtDeviceIoControlFile+0x2a
96090d04 77d264f4 000005a4 00000210 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0337f9a8 00000000 00000000 00000000 00000000 0x77d264f4


8acc069a 5b              pop     ebx


SYMBOL_NAME:  NETIO!NetioDereferenceNetBufferListChain+ea

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  0x8E_NETIO!NetioDereferenceNetBufferListChain+ea

BUCKET_ID:  0x8E_NETIO!NetioDereferenceNetBufferListChain+ea

Followup: MachineOwner

0: kd> lmsmn
start    end        module name
8a831000 8a879000   ACPI     ACPI.sys    
90431000 9048b000   afd      afd.sys     
9096f000 90981000   AgileVpn AgileVpn.sys
918c3000 919c9000   AGRSM    AGRSM.sys   
90844000 90856000   amdk8    amdk8.sys   
8a995000 8a99e000   amdxata  amdxata.sys 
8a969000 8a972000   atapi    atapi.sys   
8a972000 8a995000   ataport  ataport.SYS 
90620000 9074d000   athr     athr.sys    
91007000 915ef000   atikmdag atikmdag.sys
96967000 9697c000   avgntflt avgntflt.sys
8a600000 8a622000   avipbb   avipbb.sys  
8a8d8000 8a8e3000   BATTC    BATTC.SYS   
8ac00000 8ac07000   Beep     Beep.SYS    
90418000 90426000   blbdrive blbdrive.sys
8a656000 8a65e000   BOOTVID  BOOTVID.dll 
98a99000 98ab2000   bowser   bowser.sys  
98970000 9898e000   cdd      cdd.dll     
8add8000 8adf7000   cdrom    cdrom.sys   
8a6a0000 8a74b000   CI       CI.dll      
8ad81000 8ada6000   CLASSPNP CLASSPNP.SYS
8a65e000 8a6a0000   CLFS     CLFS.SYS    
90856000 90859700   CmBatt   CmBatt.sys  
8ab70000 8abcd000   cng      cng.sys     
8a8d0000 8a8d8000   compbatt compbatt.sys
915ef000 915fc000   CompositeBus CompositeBus.sys
968bd000 968ca000   crashdmp crashdmp.sys
9058c000 905f0000   csc      csc.sys     
90400000 90418000   dfsc     dfsc.sys    
90580000 9058c000   discache discache.sys
8ae18000 8ae29000   disk     disk.sys    
9689a000 968b3000   drmk     drmk.sys    
968d5000 968de000   dump_atapi dump_atapi.sys
968ca000 968d5000   dump_dumpata dump_dumpata.sys
968de000 968ef000   dump_dumpfve dump_dumpfve.sys
968b3000 968bd000   Dxapi    Dxapi.sys   
9085a000 90911000   dxgkrnl  dxgkrnl.sys 
90911000 9094a000   dxgmms1  dxgmms1.sys 
8a9d2000 8a9e3000   fileinfo fileinfo.sys
8a99e000 8a9d2000   fltmgr   fltmgr.sys  
8abdb000 8abe4000   Fs_Rec   Fs_Rec.sys  
8ad4f000 8ad81000   fvevol   fvevol.sys  
9083c000 90844000   FwLnk    FwLnk.sys   
8af75000 8afa6000   fwpkclnt fwpkclnt.sys
907bb000 907c2000   GEARAspiWDM GEARAspiWDM.sys
82a08000 82a3f000   hal      halmacpi.dll
907c2000 907e1000   HDAudBus HDAudBus.sys
9681b000 9686b000   HdAudio  HdAudio.sys 
98a14000 98a99000   HTTP     HTTP.sys    
8ae10000 8ae18000   hwpolicy hwpolicy.sys
907e1000 907f9000   i8042prt i8042prt.sys
90600000 9060d000   kbdclass kbdclass.sys
80bd5000 80bdd000   kdcom    kdcom.dll   
9182c000 91860000   ks       ks.sys      
8ab5d000 8ab70000   ksecdd   ksecdd.sys  
8acfd000 8ad22000   ksecpkg  ksecpkg.sys 
96996000 969a6000   lltdio   lltdio.sys  
9694c000 96967000   luafv    luafv.sys   
8a63a000 8a645000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll
919cb000 919d8000   modem    modem.sys   
96941000 9694c000   monitor  monitor.sys 
9060d000 9061a000   mouclass mouclass.sys
8a953000 8a969000   mountmgr mountmgr.sys
98ab2000 98ac4000   mpsdrv   mpsdrv.sys  
98ac4000 98ae7000   mrxsmb   mrxsmb.sys  
98ae7000 98b22000   mrxsmb10 mrxsmb10.sys
98b22000 98b3d000   mrxsmb20 mrxsmb20.sys
8a9eb000 8a9f6000   Msfs     Msfs.SYS    
8a882000 8a88a000   msisadrv msisadrv.sys
8ab32000 8ab5d000   msrpc    msrpc.sys   
90576000 90580000   mssmbios mssmbios.sys
8ae00000 8ae10000   mup      mup.sys     
8ac08000 8acbf000   ndis     ndis.sys    
90999000 909a4000   ndistapi ndistapi.sys
969ec000 969fc000   ndisuio  ndisuio.sys 
909a4000 909c6000   ndiswan  ndiswan.sys 
918b2000 918c3000   NDProxy  NDProxy.SYS 
904f4000 90502000   netbios  netbios.sys 
9048b000 904bd000   netbt    netbt.sys   
8acbf000 8acfd000   NETIO    NETIO.SYS   
8a7ca000 8a7d8000   Npfs     Npfs.SYS    
9056c000 90576000   nsiproxy nsiproxy.sys
82a3f000 82e4f000   nt       ntkrpamp.exe
8aa03000 8ab32000   Ntfs     Ntfs.sys    
8adf7000 8adfe000   Null     Null.SYS    
969a6000 969ec000   nwifi    nwifi.sys   
904c4000 904e3000   pacer    pacer.sys   
8a8bf000 8a8d0000   partmgr  partmgr.sys 
8a88a000 8a8b4000   pci      pci.sys     
8a93e000 8a945000   pciide   pciide.sys  
8a945000 8a953000   PCIIDEX  PCIIDEX.SYS 
8abcd000 8abdb000   pcw      pcw.sys     
98b55000 98bec000   peauth   peauth.sys  
9686b000 9689a000   portcls  portcls.sys 
8a645000 8a656000   PSHED    PSHED.dll   
90981000 90999000   rasl2tp  rasl2tp.sys 
909c6000 909de000   raspppoe raspppoe.sys
909de000 909f5000   raspptp  raspptp.sys 
90800000 90817000   rassstp  rassstp.sys 
9052b000 9056c000   rdbss    rdbss.sys   
909f5000 909ff000   rdpbus   rdpbus.sys  
8a821000 8a829000   RDPCDD   RDPCDD.sys  
8a829000 8a831000   rdpencdd rdpencdd.sys
8a9e3000 8a9eb000   rdprefmp rdprefmp.sys
8ad22000 8ad4f000   rdyboost rdyboost.sys
96800000 96813000   rspndr   rspndr.sys  
9094a000 9096f000   Rt86win7 Rt86win7.sys
98bec000 98bf6000   secdrv   secdrv.SYS  
8aff3000 8affb000   spldr    spldr.sys   
99ee9000 99f3a000   srv      srv.sys     
99e9a000 99ee9000   srv2     srv2.sys    
919d8000 919f9000   srvnet   srvnet.sys  
90525000 9052aa00   ssmdrv   ssmdrv.sys  
9061a000 9061b380   swenum   swenum.sys  
8ae2c000 8af75000   tcpip    tcpip.sys   
98a00000 98a0d000   tcpipreg tcpipreg.sys
8a7ef000 8a7fa000   TDI      TDI.SYS     
8a7d8000 8a7ef000   tdx      tdx.sys     
90515000 90525000   termdd   termdd.sys  
98940000 98949000   TSDDD    TSDDD.dll   
9081b000 9083c000   tunnel   tunnel.sys  
8afee000 8aff2180   TVALZ_O  TVALZ_O.SYS 
91860000 9186e000   umbus    umbus.sys   
99f5b000 99f72000   usbccgp  usbccgp.sys 
919c9000 919ca700   USBD     USBD.SYS    
907ac000 907bb000   usbehci  usbehci.sys 
9186e000 918b2000   usbhub   usbhub.sys  
90757000 90761000   usbohci  usbohci.sys 
90761000 907ac000   USBPORT  USBPORT.SYS 
9692a000 96941000   USBSTOR  USBSTOR.SYS 
99f72000 99f95b00   usbvideo usbvideo.sys
8a8b4000 8a8bf000   vdrvroot vdrvroot.sys
8abe4000 8abf0000   vga      vga.sys     
8a800000 8a821000   VIDEOPRT VIDEOPRT.SYS
8afa6000 8afae380   vmstorfl vmstorfl.sys
8a8e3000 8a8f3000   volmgr   volmgr.sys  
8a8f3000 8a93e000   volmgrx  volmgrx.sys 
8afaf000 8afee000   volsnap  volsnap.sys 
9074d000 90757000   vwifibus vwifibus.sys
904e3000 904f4000   vwififlt vwififlt.sys
90502000 90515000   wanarp   wanarp.sys  
8abf0000 8abfd000   watchdog watchdog.sys
8a74b000 8a7bc000   Wdf01000 Wdf01000.sys
8a7bc000 8a7ca000   WDFLDR   WDFLDR.SYS  
904bd000 904c4000   wfplwf   wfplwf.sys  
986e0000 9892a000   win32k   win32k.sys  
8a879000 8a882000   WMILIB   WMILIB.SYS  
9697c000 96996000   WudfPf   WudfPf.sys  
99f3a000 99f5a480   WUDFRd   WUDFRd.sys  

Unloaded modules:
968ef000 96906000   usbccgp.sys
96906000 9692a000   usbvideo.sys
99e30000 99e9a000   spsys.sys
98b3d000 98b55000   parport.sys
8ada6000 8adb3000   crashdmp.sys
8adb3000 8adbe000   dump_ataport
8adbe000 8adc7000   dump_atapi.s
8adc7000 8add8000   dump_dumpfve
My System SpecsSystem Spec
29 Jul 2010   #3

Windows 7

Thanks for the help. About the realtek network driver, I went to my computer manufacturer's website and there isn't a driver for that. Here's the page where the specific model of my laptop took me to: Model Content Page.

Am I overlooking something over there?

Thanks again for the help :)
My System SpecsSystem Spec

29 Jul 2010   #4

Windows 7 Professional x64

My System SpecsSystem Spec
29 Jul 2010   #5

Windows 7

Quote   Quote: Originally Posted by Jonathan_King View Post
That's exactly where I went. However I did not find the driver that you requested me to update there?
My System SpecsSystem Spec
29 Jul 2010   #6

Windows 7 Professional x64

I just edited the is now a direct link to the exe file.
My System SpecsSystem Spec
29 Jul 2010   #7

Windows 7

Quote   Quote: Originally Posted by Jonathan_King View Post
I just edited the is now a direct link to the exe file.
Thank you very much for your help, hopefully I'll stop getting the BSOD's now :)
My System SpecsSystem Spec
29 Jul 2010   #8

Windows 7 Professional x64

You're welcome, I hope it works too.

If it doesn't, go ahead and follow these directions:

Good luck!
My System SpecsSystem Spec

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