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Windows 7: random BSOD and sometimes freeze on shut down

30 Jul 2010   #31
januarwijaya

windows 7 home premium
 
 

inside c windows minidump


My System SpecsSystem Spec
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30 Jul 2010   #32
Jonathan_King

Windows 7 Professional x64
 
 

Please enable driver verifier: Using Driver Verifier to identify issues with Drivers

I see some high-risk programs. Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

McAfee is also known for causing crashes. Remove it with this tool: http://download.mcafee.com/products/...tches/MCPR.exe

Replace it with the free MSE: http://www.microsoft.com/security_essentials

Code:

BugCheck 3B, {c0000005, fffff80002e69171, fffff88007868ec0, 0}
Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+41 )
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My System SpecsSystem Spec
30 Jul 2010   #33
januarwijaya

windows 7 home premium
 
 

i'm too affraid to use the driver verifier, caus as you know my os is an OEM which mean i dont have any back up dvd or the installer.

i've uninstall alcohol and mcafee. let see for the next 48 hours.

do you have any suggestion for cd virtualization program which is not having problem with 7 64 bit?

thankls
My System SpecsSystem Spec
.

30 Jul 2010   #34
Jonathan_King

Windows 7 Professional x64
 
 

Sure, MagicDisc is okay.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Don't worry about the backup. Just make sure to create a repair disc first. See this tutorial: System Repair Disc - Create
My System SpecsSystem Spec
30 Jul 2010   #35
januarwijaya

windows 7 home premium
 
 

i keep seeing this error in the event viewer
Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D

and these warning in the event viewer
LMS Service cannot connect to Intel(R) MEI driver
WLAN AutoConfig service has successfully stopped.

do you have any idea wqhat caused these? thanks
My System SpecsSystem Spec
30 Jul 2010   #36
januarwijaya

windows 7 home premium
 
 

oh, one again
about the stpd thing
do i have to uninstall it or update it?
My System SpecsSystem Spec
30 Jul 2010   #37
Jonathan_King

Windows 7 Professional x64
 
 

Uninstall it completely. Even the updated version caused BSODs.
My System SpecsSystem Spec
30 Jul 2010   #38
januarwijaya

windows 7 home premium
 
 

ok, everything looks under control now, except those 3 warning at my event viewer and one more about DNS look up. Please inform me if u know anything about those errors and warnings in event viewer.

will wait for 2x24hr to see if there 's any problem with this.

about the failed safely remove removable disk, do you know what cause this?
symptom: i safely remove my HDD, it was removed, but without any notification about a safe removal, when i check at my comp the drive still exist, but unable to be oppened (error). after that, the system cannot detect any newly plugged devices on USB and got a freeze at the shutting down woindows. i still affaraid to plug my usb devoces now.
My System SpecsSystem Spec
04 Aug 2010   #39
januarwijaya

windows 7 home premium
 
 

ok no more bsod
the onluy existing problem is that sometimes the shutting down screen freeze again. the main cause is the fail to safely remove disk problem i said before
when im safely remove my disk, it doesnt tyell anything. it removed from my safely removed list, but the drives are stil remaining on the my computer
have any opinion on my case?
My System SpecsSystem Spec
23 Aug 2010   #40
januarwijaya

windows 7 home premium
 
 

ok, thanks all, no more problem, just the USB problem only now. thanks again
My System SpecsSystem Spec
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 random BSOD and sometimes freeze on shut down




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