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Windows 7: BSOD browsing internet

30 Jul 2010   #1
bigebock

Windows 7 Ultimate
 
 
BSOD browsing internet

Windows 7 Ultimate x64
-original OS - Vista (Win7 Full Retail)

-Toshiba Satellite A305 S6837 about 24 months old
- Installed Win7 mid Nov 2009-Dec 2009, haven't re-installed

Rarely saw BSOD until recently. No new hardware, but installed Office 2010 recently, and recently using iGoogle as 2nd home screen that opens automatically in IE8...

Have gone through Device Manager & updated all drivers (found no new updates) and nothing marked as incompatible/needing updates in Windows 7 Upgrade Adviser.

Attached is the zipped file - (noticed on pefrom didn't recognize antivirus, but have current Symantec Endpoint.)

Thanks for your help!
Eric


My System SpecsSystem Spec
.
30 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hmm...no dumps in that. Did you run the program as administrator?

Go ahead and upload just the dumps now: https://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
30 Jul 2010   #3
bigebock

Windows 7 Ultimate
 
 

Sorry - here's the dmp files
My System SpecsSystem Spec
.

30 Jul 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

It looks like your Intel Wireless drivers are the cause. Please install this updated version of them: http://cdgenp01.csd.toshiba.com/cont...C00147600C.exe

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue May 25 21:58:39.011 2010 (UTC - 4:00)
System Uptime: 0 days 7:36:27.212
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+d32f4 )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 29 23:09:01.571 2010 (UTC - 4:00)
System Uptime: 2 days 13:09:31.771
BugCheck D1, {fffff88005fff480, 2, 0, fffff88004c8d15d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  iexplore.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 26 23:22:56.183 2010 (UTC - 4:00)
System Uptime: 0 days 1:18:16.383
BugCheck D1, {fffff88002eff480, 2, 0, fffff8800a0e515d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 25 15:42:41.365 2010 (UTC - 4:00)
System Uptime: 1 days 12:30:08.565
BugCheck D1, {fffff880009d3f40, 2, 0, fffff88004c4415d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 23 23:08:04.831 2010 (UTC - 4:00)
System Uptime: 0 days 1:39:53.031
BugCheck D1, {fffff88003a00340, 2, 0, fffff88004ccf15d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 21 22:32:45.573 2010 (UTC - 4:00)
System Uptime: 1 days 0:02:24.774
BugCheck D1, {fffff880030e3840, 2, 0, fffff88004c7915d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 01:16:26.517 2010 (UTC - 4:00)
System Uptime: 1 days 2:40:56.717
BugCheck D1, {fffff880009fe780, 2, 0, fffff88004c3f15d}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+2915d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
  
  
 
My System SpecsSystem Spec
30 Jul 2010   #5
bigebock

Windows 7 Ultimate
 
 

Thanks a lot - I have it installed and will report back - hopefully all good!
My System SpecsSystem Spec
30 Jul 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

If the BSODs persist, remove Norton with this tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

I suspect that update will do the trick though.

Good luck!
My System SpecsSystem Spec
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