BSOD's

CarlTR6 · 03 Aug 2010

The latest dump is an error code A and points to corrupted memory. I am sure you mouse driver is causing a problem and you may well have other memory issues. Something is obviously corrupting your memory. Take Trans advice and try another mouse. After you have that mouse installed, rename the old mouse driver from.sys to .bak.

When you have done that, follow ZigAag's advice and run Memtest 86. If the mouse driver is causing corruption, you may not be able to successfully run Memtest.

If you cannot find and updated driver from Razer, you will more than likely have to upgrade your mouse. I worked another BSOD involving the Razer mouse, and the OP ended up upgrading to a Microsoft mouse and his problem went away.

Watson · 03 Aug 2010

I removed the DBG3.sys file and reinstalled the supposably wiundows 7 compatible version driver, but weirdly when in the install it only mentions XP and Vista but not windows 7. It also reinstalled the DB3G.sys file from 2005 so I'm guessing that is all they have. My dad is going to try pick me up one from work tommorow if he can.

Is it worth removing the mouse driver. (got the driver installler as backup). Then run the memtest to avoid possible corruption? Then we can really see if it is the memory causing the freezes during the tests.

CarlTR6 · 03 Aug 2010

Lets wait until you have the new mouse installed and that obsolete driver is gone. After you install the new mouse, you may have to uninstall the old one. After you have uninstalled the old one, check to make sure that driver is gone.

Watson · 03 Aug 2010

Well earlier I decided to remove the mouse driver altogether. Totally took it off my machine. I left the installer on my desktop so I could easily restore it and I disconnected the razer mouse. Have been navigating using my keyboard since. Ran a memtest like this and yet again it froze. I'm pretty sure it was at the same point as well. Like 42% into test 5 after completing 2 passes with no errors. So where do I go from here?

Watson · 04 Aug 2010

Anyone?

Watson · 04 Aug 2010

Ok. What I've done is I have removed all drivers for the razer mouse and disconnected it. I am currently just browsing around best I can with the keyboard. I have set up the verifier again as before. This time there was no mouse based crash on startup as before so maybe one problem solved there. I am gonna leave the verifier on and see what happens. Previously nothing specific (pc use wise) has actually caused the blue screens so even leaving it afk with the verifier on may give some results. I hope it is just the mouse and not something more serious.

What should I make of the memtest freezes? Are they something to be concerned about?

CarlTR6 · 04 Aug 2010

There is the possibility that the freeze points to bad RAM or other hardware problems. You are running Memtest from a bootable CD? Doing so goes write to the system bypassing Win 7 which is not loaded. Thus Windows is not involved.

Watson · 05 Aug 2010

Not good then, yes I am using a bootable CD. Maybe the verifier will find out which bit of hardware isn't right.

ttran · 05 Aug 2010

Watson said:

Not good then, yes I am using a bootable CD. Maybe the verifier will find out which bit of hardware isn't right.

yeah, it will flag bad drivers and if uninstall and install the driver doesn't help, then we will know what to do

Watson · 05 Aug 2010

Computer froze twice yesterday. After I had left it afk and it had gone into sleep. I returned and it brought what was last on the screen but refused to respond to anything which ended up in me having tor eset the machine. Does this point to anything in particular?