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Windows 7: Multiple BSOD New Computer Windows 7 64Bit

01 Aug 2010   #21
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Out of curiosity in the most recent BSOD files you looked at for me today does the memory now appear to be ok? If so, do we think it was the old ASACPI.sys file that was causing the memory issues?? Also, any theories as to why Norton would cause the BSOD just on cold boot??


My System SpecsSystem Spec
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01 Aug 2010   #22
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
As you can see, antivirus is one possibility.

personally, I think ASACPI.sys cause memory issue and as you update it, you longer have to worry about it.

It's possible that Norton service was started when computer start and cause crash. Hopefully removing antivirus with updating networking driver will solve the issue
My System SpecsSystem Spec
01 Aug 2010   #23
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Ttran is right. I missed that on my review. Thanks, Ttran. Norton is a known cause of crashes on some Win 7 systems as are many third party antitrust and firewall programs. Troubleshooting is frustrating because it is a process of elimination many times. You will get there. :)
My System SpecsSystem Spec
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01 Aug 2010   #24
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Thanks for all your help guys........I updated my NIC driver directly from Realtek and will uninstall Norton I guess I wont know until tomorrow's cold boot if we made any progress................Any word on the Norton 2011 Beta and how it is with Windows7 X64 I looked through the posts on the forum here out of curiousity........I have always used Norotn with no issues so I am hoping that the 2011 version will work until then I will be using what you suggested........
My System SpecsSystem Spec
01 Aug 2010   #25
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Ok I have removed Norton Internet Security 2010 with the Norton removal tool and installed Microsoft Security Essentials..............keeping my fingers crossed for tomorrows cold boot!!
My System SpecsSystem Spec
02 Aug 2010   #26
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Let us know; we are waiting, too. :)
My System SpecsSystem Spec
02 Aug 2010   #27
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Thanks for the follow up. I have been at work since early this am have not turned on my computer at home yet. I will be keeping my fingers crossed for when I get home and give it a try in the next few hours........I will let you know.......
My System SpecsSystem Spec
02 Aug 2010   #28
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Well not so lucky on cold boot today I got another BSOD..here's the latest files...I am getting really good at collecting the files and zipping them up LOL
My System SpecsSystem Spec
02 Aug 2010   #29
Jonathan_King

Windows 7 Professional x64
 
 

Try this. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Leave the computer off overnight, and then immediately boot from the CD. See if errors are reported within 5-10 minutes.
My System SpecsSystem Spec
02 Aug 2010   #30
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Will do there are alot of different versions of memtest86 can you link me to the version you suggest to run? Thanks...I am assuming that the latest files are indicating a memory issue???
My System SpecsSystem Spec
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 Multiple BSOD New Computer Windows 7 64Bit




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