Bluescreens on my new PC

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  1. Posts : 11
    Windows 7 - 32 Bit
    Thread Starter
       #11

    Scanning now, driver verifier activated...

    I have 2 Drivers in Audio-, Video- and Gamecontroller:
    -ATI High Definition Audio Device
    -VIA High Definition Audio

    And no Creative Soundblaster Card installed

    Waiting for results now...

    sfc /scannow: No results!
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #12

    What do you mean by "No results!"?
      My Computer


  3. Posts : 11
    Windows 7 - 32 Bit
    Thread Starter
       #13

    It means that the scan found no failure.
    (sorry, I have the german version of Windows. It sais: "Der Windows-Ressourcenschutz hat keine Integritätsverletzungen gefunden.")

    I have initialized Driver Verifier now. But what do I have to do now? The next Bluescreen appeared recently.
      My Computer


  4. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #14

    Wait for system to crash, then upload the most recent dumps
      My Computer


  5. Posts : 11
    Windows 7 - 32 Bit
    Thread Starter
       #15

    HM!! I updated my BIOS - no more Bluescreens since than! Can that be? An old version delivered and makes it impossible to work with that system?
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #16

    Definitely, if the BIOS is not compatible with the hardware, crashes can occur.

    Thanks for the report!
      My Computer


  7. Posts : 11
    Windows 7 - 32 Bit
    Thread Starter
       #17

    Well....

    ... I hoped, the BIOS update did it. But...
    here are the newest Error logs
      My Computer


  8. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #18

    STOP 0x000000C1: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION

    Usual causes: Device driver, ?Memory

    atikmpag.sys was blamed in the crash dump. It is your ATi graphic card driver. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using http://www.guru3d.com/category/driversweeper/

    When it is removed then download and install the fresh copy.

    Update your directx as well:
    Download details: DirectX End-User Runtime

    BUGCHECK SUMMARY:
    Code:
    BugCheck A, {3538, ff, 0, 82a48042}
    
    Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2cf )
    
    Followup: MachineOwner
    ---------
    BugCheck C1, {99f50ff8, 99f50a85, af400c, 23}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : atikmpag.sys ( atikmpag+6314 )
    
    Followup: MachineOwner
    ---------
    Good Luck,

    Tuan
      My Computer


  9. Posts : 11
    Windows 7 - 32 Bit
    Thread Starter
       #19

    OKAY, it was one of my 2x2 GB RAM ... now everything is perfect.
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #20

    Thanks for letting us know!

    Glad you found the solution.
      My Computer


 
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