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Windows 7: System crashed , empty folders .

31 Jul 2010   #1

Windows 7 Ultimate X64
System crashed , empty folders .

Well,my system crashed about an hour ago . I lost some programs ( reinstalled them ) but the big problem is the start up menu with it's empty folders .
System restore will not work, there's only one restore point and it's made after the crash .
I already fixed the Administrative Tools folder thanks to this tutorial
Administrative Tools - Restore Shortcuts
but these folders are still empty:
- Accessibility
- System Tools
- Windows PowerShell

My System SpecsSystem Spec
31 Jul 2010   #2

Windows 10 Pro X64

The simplest fix would be to backup your data then do a recovery to factory installed state and reload your data. Not normally something I would recommend but with the number of folders you show having problems it may be difficult to fix them all and even if you do, have you fixed everything?
My System SpecsSystem Spec
31 Jul 2010   #3

Windows 10 Education 64 bit

If you have a Windows 7 DVD (not a restore disk) boot from it and try doing a repair. I'd backup any data you don't want to loose to external media before you go much farther just in case things get worse.
My System SpecsSystem Spec

31 Jul 2010   #4
Microsoft MVP


Run sfc /scannow from elevated CMD.

If this doesn't repair the missing files, run a Repair Install
My System SpecsSystem Spec

 System crashed , empty folders .

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