New
#1
Empty InstallShield window
From time to time an empty InstallShield window pops up on my computer with the only things visible on it being an icon on the left, an empty button and the text InstallShield right above that (see first part of the image). When I click the button it'll sometimes close down to the task-bar and sometimes open a new window that seems to try getting online but failing. It has two tabs, one with the usual text shown in IE when you can't connect to the Net with the URL "res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/program%20files%20(x86)/common%20files/installshield/updateservice/pm.html" (URL shown when right clicking and selecting properties). The other tab shows a bit more, see picture since I don't know how to really describe it. Clicking the left button closes it down, most likely the right one does as well though I'm not sure if I've tried that one.
While all this happens the process "isuspm.exe" is visible in the task manager but once the last window is closed down that process disappears. Does anyone know what's really going on here and how to fix it? I'm assuming it's some kind of failed InstallShield update or at least my searches says it's InstallShields update manager but don't know what to do about it.