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Windows 7: Windows won't start, BSOD after boot screen

02 Aug 2010   #1
MarcusCardiff

Windows 7 ultimate x64
 
 
Windows won't start, BSOD after boot screen

atikmpaq.sys failed
Error 0x00000116

I had this error 2 weeks ago and tried 3 various Acronis images and the same error occoured.
I reinstalled windows and everything was fine for 2 weeks but now I have the same problem.
I reinstalled again but now when I install any catalyst driver (tried 4 different ones) the same error occours.

This is not an overheating problem as windows won't even start at all.

The problem is as I can't start my computer so I can't get at any dump files or use the BSOD tool.

Having to run windws without graphics drivers which defeats the object of having such a powerful card.

Spec:
Win 7 Ultimate
Processor: Intel Q9550
Memory: 4GB Corsair Dominator PC2-8500
Motherboard: Asus Maximus II Formula
Graphics card: Radeon HD 4870 X2
Sound card: SupremeFX II HD Audio
PSU: Thermaltake Toughpower 850W

I hope this isn't a fault with my card as it's very expencive and only 18 monthe old.

Hope someone can help.


My System SpecsSystem Spec
.
02 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Can you boot into safe mode at all?
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
03 Aug 2010   #3
MarcusCardiff

Windows 7 ultimate x64
 
 

Thanks for the reply ttran,

I have tried installing the drivers on a fresh OS install, I have tried V10.1 through 10.6 with the same result
.
I have tried rebedding the card and running with one memory stick. same result, the OS runs fine until I try and load the drivers, it even happens if I let windows update install them,

I am getting increasingly sure that this is a hardware issue but how come it works without the drivers if the card is faulty.

I could try to boot in safe mode. should I install the drivers again and then boot in safe after another BSOD?
My System SpecsSystem Spec
.

03 Aug 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

You can install the driver in safe mode. Let's remove all trace of old driver using the tool I provided above, then reinstall the driver in safe mode and see how it works
My System SpecsSystem Spec
03 Aug 2010   #5
MarcusCardiff

Windows 7 ultimate x64
 
 

The install I have hasn't had any video drivers installed yet.
I'll do a acronis image and do that.
It will require a restart, should resatart it normally or in safe mode again?
My System SpecsSystem Spec
03 Aug 2010   #6
Tews

64-bit Windows 8.1 Pro
 
 

Just restart it normally...
My System SpecsSystem Spec
03 Aug 2010   #7
MarcusCardiff

Windows 7 ultimate x64
 
 

In safe mode now, I keep getting a "failed to load detection driver" error and the install stops
I Have tried v10.1 and v10.6

I'LL try and just install the driver using windows udate.


|EDIT: can't get update to run in safe mode.
Downloading driver only, hope that works
My System SpecsSystem Spec
03 Aug 2010   #8
MarcusCardiff

Windows 7 ultimate x64
 
 

No joy, still failing to load detection drivers. Grrr
My System SpecsSystem Spec
03 Aug 2010   #9
ttran

Microsoft Window 7 Professional 32 bit
 
 

In the BIOS, have you set your graphic card to be primary
My System SpecsSystem Spec
03 Aug 2010   #10
MarcusCardiff

Windows 7 ultimate x64
 
 

Looked thoroughly in bios and the only setting I could find with respect to Graphics was under Northbridge config / Initiate graphic adaptor
It was set to PEG/PCI
My System SpecsSystem Spec
Reply

 Windows won't start, BSOD after boot screen




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