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Windows 7: Bluescreen whenever I watch a video?

02 Aug 2010   #1
jeff544

Windows 7
 
 
Bluescreen whenever I watch a video?

Whenever I watch a video, either my screen goes black for a few seconds, comes back up and in the bottom right it says "Display driver stopped responding and has recovered". Then, if I do it again, it goes black and then restarts. Then it gives me this:



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80042C5390
BCP2: FFFFF88003E8AFE0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080210-20420-01.dmp
C:\Users\Jeff\AppData\Local\Temp\WER-52369-0.sysdata.xml

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Thanks!


My System SpecsSystem Spec
.
02 Aug 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jeff544 View Post
Whenever I watch a video, either my screen goes black for a few seconds, comes back up and in the bottom right it says "Display driver stopped responding and has recovered". Then, if I do it again, it goes black and then restarts. Then it gives me this:



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80042C5390
BCP2: FFFFF88003E8AFE0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080210-20420-01.dmp
C:\Users\Jeff\AppData\Local\Temp\WER-52369-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




Thanks!

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
02 Aug 2010   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
.

Reply

 Bluescreen whenever I watch a video?




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