Bluescreen whenever I watch a video?


  1. Posts : 4
    Windows 7
       #1

    Bluescreen whenever I watch a video?


    Whenever I watch a video, either my screen goes black for a few seconds, comes back up and in the bottom right it says "Display driver stopped responding and has recovered". Then, if I do it again, it goes black and then restarts. Then it gives me this:



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80042C5390
    BCP2: FFFFF88003E8AFE0
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\080210-20420-01.dmp
    C:\Users\Jeff\AppData\Local\Temp\WER-52369-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




    Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jeff544 said:
    Whenever I watch a video, either my screen goes black for a few seconds, comes back up and in the bottom right it says "Display driver stopped responding and has recovered". Then, if I do it again, it goes black and then restarts. Then it gives me this:



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80042C5390
    BCP2: FFFFF88003E8AFE0
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\080210-20420-01.dmp
    C:\Users\Jeff\AppData\Local\Temp\WER-52369-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




    Thanks!

    We really need the actual DMP file.

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #3
      My Computer


 

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