Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Desperately need help, fail to start

02 Aug 2010   #1

Windows 7
Desperately need help, fail to start

Yesterday my sister got the comp infected with a virus, IEXPLOREi.exe
And that was the last time the comp was able to do anything at all
She said that as she was browsing, suddenly the task bar disappear and there is this error keep popping up. "There is no disk in the drive. Please insert a disk into drive \Device\Harddisk3\DR3" and I wasnt able to launch anything at all, not even taskmgr (The choice disappeared from ctrl alt del and so did ctrl shift esc)
So I decided to restart and do a sys restore
However when I rebooted, nothing shows up at all after the welcome screen but the same annoying error
Win+R, ctrl shift esc, etc Not a single shortcut works but ctrl alt del which doesnt help at all (just logout)
Safe mode boot doesnt help either, it launches ok but again nothing shows up but the pointer
The worst part is, installation dvd shows nothing when I boot from it
The pointer is there but no menus whatsoever
The only thing working now is recovery cd which it says sys restore is off (I didnt!!) and yhat thete isnt a prob at startup
Im out of ideas
Any help would be much appreciated
I dont want to format my harddrive if thats the way
Although I can boot off a hackintosh I installed earlier to access the files on it, I still need a way to get it working
Ps, I have grub on a usb so I can boot off any iso if needed

My System SpecsSystem Spec
02 Aug 2010   #2

Windows 7 Enterprise x64 SP1

The virus is probably still on the computer. About this virus: Encyclopedia entry: Worm:Win32/Autorun.MBS - Learn more about malware - Microsoft Malware Protection Center - It disables a lot of features in Windows including task manager and system restore.

You can try to boot of an anti-virus rescue cd - perhaps its iso and try to scan for the virus
Download Kaspersky Rescue Disk Free - A safe way to remove viruses from a computer without the risk of getting infected - Softpedia

Bottom line: You probably will have to do a clean install. This virus damaged quite the os quite a bit. And once you do a clean install, make sure there is an anti-virus program on the computer. A good free one is Microsoft Security Essentials
My System SpecsSystem Spec

 Desperately need help, fail to start

Thread Tools

Similar help and support threads
Thread Forum
programs fail to start
Occasionally, after the PC has been running for some hours (either in use or with screen-saver), nothing happens when I try to start a program, by clicking on shortcuts in the taskbar, on the desktop, or in folders. Programs already open but minimised re-open and behave correctly. My only recourse...
General Discussion
Programs fail to start
I tried Win 8 but had problems with Flight Simulator so returned to Win 7. Since doing a clean re-install of 7 I've had issues with programs failing to start for one reason or another. Live Mail for example will run fine for a few days and then suddenly will not run giving the message "the version...
Computer start up fail
While browsing YouTube with IE 9, my computer was redirected to an unknown website. Before I could see what it was, it was blocked out be IE. It looked like "IE has blocked the webpage", but before I could read it, windows shut down. Now when I try to turn my computer on, it just restarts before I...
BSOD Help and Support
window 7 can't start up and startup repair fail/error
This problem happen 3 days ago but thank god i install 2 window in my pc The problem window is my main OS' Window stater' cant boot/starup!! This is not a black screen/blue screen problem........and right now I have to use my another OS ' Window Ultimate' and gratefully the OS fine..... ...
BSOD Help and Support
ICS Issue, Dependency Or Group Fail to Start
Ok guys.. this one is alil beyond me right now. My Goal is to simply enable ICS (Internet Connection Sharing) as i finally got my spare computer back up and running and its right beside my current pc. Which has 2 10/100/1000 Jacks. This used to be running fine and worked fine. It seen the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:32.
Twitter Facebook Google+