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Windows 7: here comes another bsod thread

03 Aug 2010   #1

Windows 7 Ultimate 64-bit
here comes another bsod thread

having had a good old trek around the internet it seems to me you guys are my best bet at working out whats wrong with pc problems, bsod in particular.

now with the flattery out of the way i shall continue

new build, specs as below.
was running fine for the first week then seemingly random bsod's started occuring.

have tried swapping the memory around and found the folowing to be true:
dual channel in either slots 1/2 or 3/4 causes bsod
ram in 2/3 or 2/4 causes pc to freeze
ram in slot 1 = bsod
one stick of ram in slot 2/3 or 4 and things are fine
have ran both mdsched.exe and memtest (10 passes each stick) with no errors, can only do this with single ram though, not with both in place.

have not overclocked anything, wouldnt really know how to!

cant work out for myself if its a problem with the motherboard, the memory, a compatability issue or something else altogether

hope i have included enough information
thanks in advance

My System SpecsSystem Spec
03 Aug 2010   #2

Microsoft Window 7 Professional 32 bit

I can't see any minidump files in the one you uploaded. Please following this instruction instead to post your minidump, and also make sure you have set your system to create minidump:

upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.

Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
If you are using any program such as CCleaner, they may clean out your minidump folder, please double check that, if you follow the posting instruction, please run the tool as administrator
My System SpecsSystem Spec
03 Aug 2010   #3

Windows 7 Ultimate 64-bit

sorry- have added the minidump files now. je suis un n00b!!
My System SpecsSystem Spec

03 Aug 2010   #4

Microsoft Window 7 Professional 32 bit

I suspect your Ralink 802.11 USB Wireless Adapter Driver is causing these BSODs. Please download and install fresh copy of the driver. Make sure to uninstall old driver in device manager before installing new download version.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

BugCheck 3B, {c0000005, fffff800033716fd, fffff8800918bee0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+21d )

Followup: MachineOwner
BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
Probably caused by : netr7364.sys ( netr7364+4f69 )

Followup: MachineOwner

BugCheck 7E, {ffffffffc0000005, fffff88005c50db3, fffff880031a88d8, fffff880031a8140}

Probably caused by : ntkrnlmp.exe ( nt!PoIdle+53a )

Followup: MachineOwner
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
BugCheck A, {10000010a, 2, 0, fffff800024a9dc1}

Probably caused by : tcpip.sys ( tcpip! ?? ::FNODOBFM::`string'+b0f8 )

Followup: MachineOwner
BugCheck 1E, {ffffffffc0000005, fffff88002f88e50, 0, 0}

Probably caused by : tcpip.sys ( tcpip!GetRemoteAddressField+4e )

Followup: MachineOwner
Run system file check please:
Open an elevated command prompt and enter sfc /scannow.
Let us know if you need help

My System SpecsSystem Spec
03 Aug 2010   #5

Windows 7 Ultimate 64-bit

hi. thanks for the reply. i will try what you suggest in the morning. cant do it now, just got back from seeing the pixies in concert and i can just about type let alone do anything complicated!!

edti: uninstalled/reinstalled the driver with no change, ran sfc /scannow and no problems detected.
have memtest running now, currently on 3rd pass with no errors so far. have both sets of ram in slots 1/2.
My System SpecsSystem Spec
03 Aug 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

If you don't see any relief from the system file check, let's get some information on your RAM.

Do you have the part number of your RAM?

Can you D/L CPUZ.
Open CPUZ and take a screen shot of the CPU, Memory and SPD tabs, use the Snipping tool, Start button> All Programs> Accessories> Snipping Tool.
Save to a convenient place.

Then post using this method.
How to Post a Screenshot in Seven Forums.

This will give us some information needed to continue.

Did you update your BIOS and any drivers yet?
From the Gigabyte website?

Check the CPUZ Mainboard tab and tell us what BIOS version you have.
My System SpecsSystem Spec
03 Aug 2010   #7

Windows 7 Ultimate 64-bit

hello again
finished running memtest for 5 passes with no errors, was able to boot from the disc with both sticks of ram as i am able to do when entering the bios. the bsod only happens when windows loads.

have attached cpuz info- can only do one stick of ram but it is a matched pair and the same readings came up for both

is it possiblt to be a compatibility issue with the motherboard and the memory? or something to do with timings (out of my depth with that one!)

have not updated my bios but from the gigabyte website i see there are two available updates but i havent yet jumped in and given this a go! but if its potentially worthwhile then im happy to try
My System SpecsSystem Spec
03 Aug 2010   #8

Windows 7 Ultimate 64-bit

sorry, forgot to attach the motherboard information
My System SpecsSystem Spec
04 Aug 2010   #9

Windows 7 Ultimate 64-bit

i took it upon myself to flash the bios from F1 to F2 but this has made no difference either way
i am at a total loss as what to do
should i reinstall windows?
rma the motherboard?
My System SpecsSystem Spec
04 Aug 2010   #10

win7 ultimate / virtual box

is your motherboard the rev 2.0 or the rev 2.1 , perhaps take a look inside your box the revision number is in the very corner of your board nearest the Pin1 end of your lowest PCI slot ............

the compatible memory list for the rev 2.0 is Attachment 89365 and for the rev 2.1 is Attachment 89366

your G.SKILL ram is part number F3-10666CL8-2GBRM and I don't see that listed as compatible ?

the voltage or timings may be mismatched to your motherboard and this could be causing your problems ?

the compatible 1066 ram (set) in G.SKILL shows as part number F3-10666CL8D-4GBECO
My System SpecsSystem Spec

 here comes another bsod thread

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