Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD and total freezes often. HELP

08 Aug 2010   #11
notyuh

Windows 7
 
 

Hi Carl

I would like to thank you for your assistance with my problem. I have addressed the following drivers.

ahcix64s.sys Tue Mar 17 02:38:19 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
amdsbs.sys Fri Mar 20 14:36:03 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
amdxata.sys Tue May 19 13:56:59 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
AtiPcie.sys Tue May 05 11:00:22 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
ahcix64s.sys Tue Mar 17 02:38:19 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
Ph3xIB64.sys Fri May 08 17:11:49 2009 This was relting to my Hauppauge 67xx TV card, I have updated that from Hauppauge
Rt64win7.sys Thu Feb 26 04:04:13 2009 This was for my network adapter which is integrated into my MB
RTKVHD64.sys Mon Oct 13 06:29:18 2008 This was for my integrated sound card
usbfilter.sys Fri Apr 03 07:39:51 2009 This comes with the ATI catalyst pack downloaded from Gigabyte

I have updated all of the above, Ph3xIB64.sys was completely removed when I updated that driver. The only problem I got was when I ran the latest ATI Catalyst update off Gigabyte, it said that the latest drivers were already installed, but I told it to install them anyway.

What do you want me to do next?

Thanks.


My System SpecsSystem Spec
.
08 Aug 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Now let your system run and lets see what happens. If you get another BSOD, upload it as soon as you can. If we are lucky, updating the sound card driver will have solved the problem. If not, we will look further. Keep us updated.
My System SpecsSystem Spec
08 Aug 2010   #13
notyuh

Windows 7
 
 

Thanks Carl.

I'll try and make it crash then.

By the way I have added to your rep. Thanks again your a superstar.
My System SpecsSystem Spec
.

08 Aug 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are very welcome, notyuh; and thank you for the rep. The real thanks will come when your BSOD's are history.
My System SpecsSystem Spec
09 Aug 2010   #15
notyuh

Windows 7
 
 

Hi Carl

Last night it was running like a sweetheart, then today I've had two BSOD's. Weirdly I've only had one dump file and the date on it is yesterdays.

I've attached the file for you to look over if you could be so kind.

Thanks
My System SpecsSystem Spec
09 Aug 2010   #16
Jonathan_King

Windows 7 Professional x64
 
 

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

I see you have an nVidia card, but what appears to be the ATI Catalyst suite installed. Unless I am misinterpreting what atdcm64a.sys is, go ahead and remove all ATI software from your machine.

Remove Avast for the time being, with this tool: http://files.avast.com/files/eng/aswclear5.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

Turn off Verifier and see if the crashes stop.

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 13:29:41.538 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:26.614
BugCheck C9, {20e, fffff88009fb1432, fffff980168e2ea0, 0}
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  InstallManager
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
15 Aug 2010   #17
notyuh

Windows 7
 
 

Thank you for your help Jonathon and everybody else.

I have reinstalled windows 7 using the latest drivers and I'm using MSE virus killer, I've also not installed alcohol 120%.

So far so good, it is running perfectly for now.

Thanks again for everyones help and advice, without it I would still be getting BSOD's.
My System SpecsSystem Spec
15 Aug 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Although my help was as a bystander and just gave minimal advice, I am just as happy as the others that your problem is solved. Good luck.
My System SpecsSystem Spec
15 Aug 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by notyuh View Post
Thank you for your help Jonathon and everybody else.

I have reinstalled windows 7 using the latest drivers and I'm using MSE virus killer, I've also not installed alcohol 120%.

So far so good, it is running perfectly for now.

Thanks again for everyones help and advice, without it I would still be getting BSOD's.
Outstanding. Thank you for reporting back.

A clean install is a good solution. I am glad you did not reinstall Alcohol and that you are using MSE. If you have another drive, now would be a good time to make a system image as a backup. Using an image is quicker than a clean install and you you don't have to reinstall software.

Happy computing!
My System SpecsSystem Spec
16 Aug 2010   #20
notyuh

Windows 7
 
 

There is one last thing Carl, I'm not the biggest lover of Microsoft software but in this day and age it is a necessary evil, well until the linux revolution.

Regarding MSE, knowing how many security flaws that are riddled throughout all Microsoft software is MSE the same, and will the scumbags, oh sorry I meant virus coders be using the vulnerabilities that are part of it to attack my computer?

Thanks again everyone!!!
My System SpecsSystem Spec
Reply

 BSOD and total freezes often. HELP




Thread Tools




Similar help and support threads
Thread Forum
BSOD after Total War Rome II install
My son installed this newly bought game on his laptop. He leaves for college in 2 days and it has significant problems. He says that he actually played the game for a bit, left the laptop in standby mode for a few hours, and came back to the BSOD. This is not a new machine (he is going to be a...
BSOD Help and Support
Random BSOD's and total freeze's
Hi everyone, In the last week i have randomley BSOD's and total freeze's, just in windows and while i browsing on internet, never in games. So yesterday i decided to reinstall win 7, and bsod's and freeze's are still here. In last year i did not install new hardware, so this is not the problem,...
BSOD Help and Support
"Random" BSOD (BCcode124) and total Freezes,even during Win reinstall
Original Build (october 2010): -Processor : AMD Phenom II x6 1070T -Motherboard : Asus M4A89 GTD PRO -Graphics : ATI Radeon HD 5870 -Hard Drive : WD Velociraptor 600Go -RAM : Kingston 4x2 Go DDR3, 1333MHz , had to be replaced in february 2011 since it had caused me one month of hell (damaged...
BSOD Help and Support
BSOD playing Total War: Shogun 2
Hello People of Seven Forums, Hopefully someone could help me with this: While I was playing Shogun 2 a wild blue screen appeared after a minute of buzzing noise like in a freeze. I don't have much information about the blue screen since I looked at it for a couple of seconds and then tried...
BSOD Help and Support
BSOD when playing Shogun 2 Total War
Hi everyone, the title pretty much covers it all: the computer randomly crashes when playing Shogun 2. I've added a minidump file in the hopes that someone can tell me what exactly goes wrong. Thanks in advance!
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 08:35.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App