computer crash when away


  1. Posts : 9
    Windows 7 64 bit
       #1

    computer crash when away


    I've just finished upgrading my office computer to windows 7 and everything runs great, but I have one problem with it.
    When I go away from the computer for a while and come back its turned off, at first I think its in sleep mode when I turn it on it boots up then says it recover from a unsuspected shutdown, this only happens when I'm not using the computer for about 1 to 2 hours, its really strange

    I am using windows 7 professional
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello,

    Could you follow this thread and post us the logs it would be helpful for us to determine the cause of your issue https://www.sevenforums.com/crashes-d...tructions.html

    - Captain
      My Computer


  3. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #3

    opps...just saw that thing right after I posted this thing, sorry.
      My Computer


  4. Posts : 9
    Windows 7 64 bit
    Thread Starter
       #4

    ok here is the .zip of everything.
    I'm running windows 7 32 bit
    this is a brand new computer (about a week old)
    custom built computer
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    gamezgalaxy said:
    ok here is the .zip of everything.
    I'm running windows 7 32 bit
    this is a brand new computer (about a week old)
    custom built computer
    Hello,

    Couldn't find much from the Logs. But there is some issues going on your High Definition Audio Controller. I would recommend to reinstall the Drivers completely. Then download Malwarebytes and run a complete scan.

    Also Run a Hardware Diagnostics Hardware Diagnostic !! « Captain Debugger to make sure the Hardware components are good.

    Start | CMD | Right Click and Run as administrator | SFC /SCANNOW

    Hope this helps,
    Captain
      My Computer


 

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