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Windows 7: Please help, PC Crashes without BSOD

04 Aug 2010   #1
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 
Please help, PC Crashes without BSOD

My PC keeps restarting for no reason..... Every time I boot into Windows 7 Home Premium on the PC I bought TODAY, it lets me use it for 5 minutes, then it restarts.

Could I please get some help with this problem?

EDIT: I can boot into Safe Mode, and this wont happen. Also, now, instead of restarting, it just crashes. It freezes and I cant do anything. I have to restart at this point.


My System SpecsSystem Spec
.
04 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Are you sure that it's not BSODs
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
My System SpecsSystem Spec
04 Aug 2010   #3
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by ttran View Post
Are you sure that it's not BSODs
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
100% positive. Now my PC just freezes. However, I can still boot into safe mode. Should I try completely reinstalling the OS or is it too early for that stage?
My System SpecsSystem Spec
.

04 Aug 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You might try a diagnostic startup. Run msconfig > under the General tab, select Diagnostic startup.
My System SpecsSystem Spec
04 Aug 2010   #5
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

I tried that, and it worked. That means the problem is from something I installed right? I only installed the following programs, and NOTHING else:

Avast
Firefox
Java
Skype
Steam
Flash Player
My System SpecsSystem Spec
04 Aug 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

It could be something you installed - software or hardware. But it does seem to indicate your basic system is functioning properly. Go to the Boot tab in msconfig and check boot log. Boot with the diagnostic startup and look at the log. Then boot with a regular startup and look at the log. You may be able to spot the issue.
My System SpecsSystem Spec
04 Aug 2010   #7
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

Never mind, I uninstalled Avast, and the problem still keeps happening. At this point I have no idea what to do.
My System SpecsSystem Spec
04 Aug 2010   #8
myzr7

Windows 7 Ulti. x64
 
 

Have you tried system restore?
My System SpecsSystem Spec
04 Aug 2010   #9
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

@ above: Of course I have.

Guys, forget everything I said above. The computer freezes no matter what. Even when I load a boot disk, the PC freezes. I have no idea what could be causing this...
My System SpecsSystem Spec
04 Aug 2010   #10
ttran

Microsoft Window 7 Professional 32 bit
 
 

I think this might me a heat issue, keep track your computer temperature by using cpu-z or gpu-z
I would like to ask you few question, at least can eliminate some potential causes:
-reverse any overclocking on hardware
-disable any auto overclock software
-clean the inside of the box with compressed air
-reseat memory, cables and additiional cards such as graphics cards etc.
-check system temps in bios hardware monitor as I mentioned above
My System SpecsSystem Spec
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 Please help, PC Crashes without BSOD




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