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#11
While I'm reading DMP, can you please perform SFC /SCANNOW Command - System File Checker
i talked to a buddy of mine at work. he reminded me that i recently installed a new processor and may need to check on driver information. could this be the problem? i google searched and managed to remove the drivers for my old processor.
i apologize for forgetting this until now. i had originally posted about it, but forgot when i reposted a new thread after seeing the posting guidelines.
ok, so i have had more crashes since i came home. i'm attaching the latest ones. i was able to run the sfc /scannow and i'm including a snippet of that as well. the folder the scan refers to should also be in the zipped folder with the dump files.
the amount of bsods is getting rediculous. i really need help
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Please do that, the stop code 50, hardware was blamed
Where do you get the copy of window 7? Did you download it or buy it from store? If window is unable to fix the file, the only option is to do a repair install or might be a clean install. But If the problem is due to hardware, perform repair install or clean install will not help. So let's test the ram first
Code:BugCheck 1E, {0, 0, 0, 0} Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e ) Followup: MachineOwner --------- BugCheck 3B, {c0000005, fffff80002def90d, fffff88007e241d0, 0} Probably caused by : win32k.sys ( win32k!AllocThreadBufferWithTag+24 ) Followup: MachineOwner --------- BugCheck 3B, {c0000005, fffff80002cccb16, fffff88007a4cb60, 0} Probably caused by : ntkrnlmp.exe ( nt!ExAcquireRundownProtectionCacheAwareEx+26 ) Followup: MachineOwner --------- BugCheck 50, {fffff5000d99e8e6, 0, fffff80002c84995, 7} Could not read faulting driver name Probably caused by : hardware ( nt! ?? ::FNODOBFM::`string'+40e4b ) Followup: MachineOwner ---------
Hmm...the dumps do not point to a specific cause, unfortunately. However, I wonder if is your graphics card causing the problem. Please update your out-dated ATI drivers: Graphics Drivers & Software
Also, remove AVG with this tool: http://download.avg.com/filedir/util...removerx64.exe
Replace it with MSE: http://www.microsoft.com/security_essentials
...Summary of the Dumps:Code:Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Aug 5 06:39:57.471 2010 (UTC - 4:00) System Uptime: 0 days 0:34:11.172 BugCheck 3B, {c0000005, fffff80002cccb16, fffff88007a4cb60, 0} Probably caused by : ntkrnlmp.exe ( nt!ExAcquireRundownProtectionCacheAwareEx+26 ) BUGCHECK_STR: 0x3B PROCESS_NAME: explorer.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Aug 5 06:05:04.588 2010 (UTC - 4:00) System Uptime: 0 days 0:07:38.899 BugCheck 50, {fffff5000d99e8e6, 0, fffff80002c84995, 7} Probably caused by : hardware ( nt! ?? ::FNODOBFM::`string'+40e4b ) BUGCHECK_STR: 0x50 PROCESS_NAME: explorer.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Aug 5 05:56:28.605 2010 (UTC - 4:00) System Uptime: 0 days 0:11:36.917 BugCheck 1E, {0, 0, 0, 0} Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e ) BUGCHECK_STR: 0x1E_0 PROCESS_NAME: System ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Aug 5 06:47:12.103 2010 (UTC - 4:00) System Uptime: 0 days 0:06:26.804 BugCheck 3B, {c0000005, fffff80002def90d, fffff88007e241d0, 0} Probably caused by : win32k.sys ( win32k!AllocThreadBufferWithTag+24 ) BUGCHECK_STR: 0x3B PROCESS_NAME: sidebar.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
the copy of windows 7 was preinstalled on a prebuilt system i bought from the store. i've since been upgrading hardware - psu, graphics card, ram, cpu.
i tried the iso program and file, but the program would install and then i couldnt find it.
Sounds like you are unsure how to do it. Please follow this instruction Memory Diagnosticsi tried the iso program and file, but the program would install and then i couldnt find it.
Also, please uninstall AVG as JK suggested, I forgot to mention it earlier (Not sure If I saw it first time, did you just installed it).
how do i remove the old driver before i install the new one for the graphics card?
ok, thanks everyone for help thus far. i installed avg cuz several buddies at work reminded me of it and i've used it before.
i removed AVG the way recommended.
i installed MSE.
i removed the old ati graphics card drivers and installed the new ones.
i ran memtest successfully finally. - on that note, i only ran through 2 passes, both without errors, but i have other work to do and needed my computer. i highly doubt my ram is the problem. my system is only 2 months old and my ram is only 1 month old within the 2 that i've had the system. 2x4gb sticks takes roughly 2&1/2 hrs to complete 2 passes. but i'm pretty sure thats not the problem.
the graphics drivers seem to be helping lessen the frequency of bsod so far, i will post if more come around.
still if anyone can gather anything from those dump files i'd really appreciate it.
thanks for all help so far. ill be sure to rep when problem is fixed
***sorry, i keep forgetting to mention that i recently replaced the processor. all my system specs are up to date. i think i removed the drivers from the old processor, not sure tho. but the new processor didnt come with any software so i don't know if i have the right drivers for that or if i need to download something else***
Last edited by socrgy9; 05 Aug 2010 at 10:59. Reason: forgot info again