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Windows 7: Help !!! My computer keep Crashing!

05 Aug 2010   #1
jilycn

Win 7 64bit
 
 
Help !!! My computer keep Crashing!

I bulid this computer about a month. I don't know what's wrong with it.
please help me find the issues. I have file attatched.


My System SpecsSystem Spec
.
05 Aug 2010   #2
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by jilycn View Post
I bulid this computer about a month. I don't know what's wrong with it.
please help me find the issues. I have file attatched.
hiya, from this one .dmp the one thing that is standing out for me is the age of your drivers >?

the majority of your drivers are from July of 2009 which means they definately need updating, for instance i have seen this driver RTKVHD64.SYS which is your Realtek High Definition Audio Function Driver cause crashes in other systems when out of date

go to the ASUS website look up your motherboard and update to all the latest drivers offered

please can you tell us what antivirus and or third party firewall your using ?

let us know how you get on ?
My System SpecsSystem Spec
05 Aug 2010   #3
jilycn

Win 7 64bit
 
 

Hi, Thanks I am trying to update all my drivers right now. I went to the asus support web site. they don't have the newest drivers. I have to use the driver max to find out. I can only update 2 in one day for its free ver.
Also, I am using the Norton Internet Security 90 days free come with motherboard. Also the Microsoft security essentials.
My System SpecsSystem Spec
.

06 Aug 2010   #4
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by jilycn View Post
Hi, Thanks I am trying to update all my drivers right now. I went to the asus support web site. they don't have the newest drivers. I have to use the driver max to find out. I can only update 2 in one day for its free ver.
Also, I am using the Norton Internet Security 90 days free come with motherboard. Also the Microsoft security essentials.
my advice is completely unninstall Norton also making sure it has completely gone by using their removal tool and you will be perfectly safe just using MSE complimented with bi monthly scans for malware using a decent malware tool like the free version of malwarebytes
My System SpecsSystem Spec
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 Help !!! My computer keep Crashing!




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