Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - NTSOKRNL.exe

05 Aug 2010   #11
chetansha

Windows 7 X64 Ultimate
 
 

ok so i apply an hotfix ?


My System SpecsSystem Spec
.
05 Aug 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Yes, it is worth a try. But first create a restore point so that you can go back if necessary.
My System SpecsSystem Spec
05 Aug 2010   #13
chetansha

Windows 7 X64 Ultimate
 
 

well i cant find the download link there.
Link for hotfix i meant. sorry. i got the security essentials running.
My System SpecsSystem Spec
.

05 Aug 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

My System SpecsSystem Spec
06 Aug 2010   #15
chetansha

Windows 7 X64 Ultimate
 
 

Had two more BSOD today morning. Booted my PC using a boot CD and retriving data before i do a fresh install of win 7. I have manged to save the dmp files. Can i post them ?
My System SpecsSystem Spec
06 Aug 2010   #16
ttran

Microsoft Window 7 Professional 32 bit
 
 

It's weird, in this new dump file, Microsoft security Essential is blamed, especially MsMpEng.exe, part of Microsoft Window Defender. You can try to turn it off if possible.
What is msmpeng.exe and how to remove it

Can you please perform system file check and let me know the result:
SFC /SCANNOW Command - System File Checker
If it report error, please do it again until it said it can't find any more error (violation), or until it give up and tell you it was unable to fix some files.

amdppm.sys was blamed, it is AMD Processor Device Driver. It can be driver issue or hardware issue. First of all, please download and install fresh copy of processor driver.
Quote:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED

Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
Try this free stress test: http://www.mersenne.org/freesoft/
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
BUGCHECK SUMMARY:
Code:
BugCheck 3B, {c0000005, fffff80002a8a7f6, fffff88003737dd0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KeInterlockedClearProcessorAffinityEx+36 )

Followup: MachineOwner
---------
PROCESS_NAME:  MsMpEng.exe <---Window Defender
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : amdppm.sys ( amdppm!C1Halt+2 )

Followup: MachineOwner
---------
Let us know if you need help

Tuan
My System SpecsSystem Spec
06 Aug 2010   #17
chetansha

Windows 7 X64 Ultimate
 
 

Tried to do a fresh install of win 7 - i got UDF file system error. Just ran memtest - Here is what memtest told -
TST - 4 / PASS - 0 / FAILURE ADDRESS - 00095F7519C . 2399.4 MB/ GOOD - ee6eff7f / bad - ece6eff7f / error bits - 02000000 / Count - 1.
My System SpecsSystem Spec
06 Aug 2010   #18
ttran

Microsoft Window 7 Professional 32 bit
 
 

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.
My System SpecsSystem Spec
06 Aug 2010   #19
chetansha

Windows 7 X64 Ultimate
 
 

tested individually, one good, one bad.
My System SpecsSystem Spec
06 Aug 2010   #20
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by chetansha View Post
Tried to do a fresh install of win 7 - i got UDF file system error. Just ran memtest - Here is what memtest told -
TST - 4 / PASS - 0 / FAILURE ADDRESS - 00095F7519C . 2399.4 MB/ GOOD - ee6eff7f / bad - ece6eff7f / error bits - 02000000 / Count - 1.
Take out the bad RAM stick for now.


Quote   Quote: Originally Posted by chetansha View Post
I replaced with a new x4 630, i started getting problems from then on.
Then last night i made fresh install of win 7, installed Kaspersky 2011, the problem of NTSOKRNL.exe was repeated, this is when i posted here.

The error i got earlier - before fresh install of win7
Dump File : 080410-26551-01.dmp
Crash Time : 04-08-2010 21:01:56
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02c88c23
Parameter 3 : fffff880`057c07c8
Parameter 4 : fffff880`057c0030
==================================================
Dump File : 080410-30747-01.dmp
Crash Time : 04-08-2010 20:34:18
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`06bb2e38
Parameter 3 : fffff880`06bb26a0
Parameter 4 : fffff800`02cfd687
Caused By Driver : Ntfs.sys
==================================================

I have not saved those files. Any pointers with the above ?
#1 = 0x7e (0xc0000005,,,) = thread threw an exception

#2 = 0x24 (0x1904fb,,,) = NTFS file system + exception error 0xc0000005

The most recent dump has a bugcheck = 0x1e (0x0,,,) = kernel mode exception. Looking deeper into this dump, we find the exception code 0xc0000005 as well -
Code:
EXCEPTION_RECORD:  fffff88002d1b8b8 -- (.exr 0xfffff88002d1b8b8)
.exr 0xfffff88002d1b8b8
ExceptionAddress: fffff80002a812aa (nt!KiSecondaryClockInterrupt+0x000000000000013a)
 ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
 Parameter[0]: 0000000000000000
 Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff  
You can see the 0xc0000005 exception error. The blue "f" = high values, i.e., there is no such memory address.

The other two attached dumps both have the same bugcheck -

0x3b (0xc0000005,,,) = system service threw an exception

So we have five dumps, all with the same 0xc0000005 exception error = memory access violation. RAM is a definite culprit here, so run for now with one good stick.

The other item I found -
Code:
LMPC4.SYS    Fri Jul 20 07:50:45 2007 (46A0A195) - FSPro Labs - LockBox Pro  - Home - FSPro Labs 
This app appears to me to involve file encryption. Remove it. It is too old for WIndows 7 x64 and is likely a leading candidate causing the access violation errors.

Another culprit is without a doubt KIS. Remove it using the KIS Removal Tool -

KIS Removal -- jcgriff2.com

Run with a good stick of RAM and double-check the processor.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Aug  6 00:55:01.682 2010 (GMT-4)
System Uptime: 0 days 0:23:13.305
Probably caused by : amdppm.sys ( amdppm!C1Halt+2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Aug  6 00:29:11.704 2010 (GMT-4)
System Uptime: 0 days 0:01:11.327
Probably caused by : ntkrnlmp.exe ( nt!KeInterlockedClearProcessorAffinityEx+36 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MsMpEng.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02a8a7f6 fffff880`03737dd0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Aug  5 03:30:14.101 2010 (GMT-4)
System Uptime: 0 days 1:01:11.958
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  avp.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02a8c805 fffff880`09a24c80 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
 
by jcgriff2     
 
       J. C. Griffith, Microsoft MVP   
 
         https://mvp.support.microsoft.com/profile/Griffith   
 
         www.jcgriff2.com 
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
Reply

 BSOD - NTSOKRNL.exe




Thread Tools




Similar help and support threads
Thread Forum
ntsokrnl.exe BSOD on new build
Greetings, all! I have a new build that is giving me some trouble. All new components -- Gigabyte GA-H97N-WIFI w/ i5 4590, 8GB Kingston Hyper-X Blue, ASUS GTX550ti, and Corsair MX100 512. Everything is running stock, no overclocking or anything of that nature. It ran fine all week until...
BSOD Help and Support
BSOD: ntsokrnl.exe(+more) - happens randomly
All of these have happened during random times of the day. Playing league of legends. Browsing reddit. While I'm asleep. They seem to be VERY random. Normally once every two days. I've had two today, though. Initially I thought it was a PSU problem(had 650watt) so I upgraded to 850watt and it...
BSOD Help and Support
BSOD ntsokrnl.exe
Woke up this morning with my computer not booting. Windows splash screen will show up and freeze. Will boot into safe mode without networking. Confused as to what's going on. Tried using BlueScreenView and couldn't figure it out. Decided to come here because you guys have helped me before super...
BSOD Help and Support
BSOD from NTSOKRNL.EXE, exhausted all efforts... :S
Im having some issues with my machine. Ive reinstalled clean installations of windows 7 ultimate 64, 3 times. Changed video cards, CPU's and even tested the RAM and the ram slots. I get "dxgmms1.sys" blue screens after gaming for a while, somtimes 6 hours in, somtimes right when the game...
Drivers
ntsokrnl.exe BSOD when running Prime95
Hello All. I have a newly built PC, which I overclocked. I've been running stress tests for a week and every once in a while, while running Prime95, I get this BSOD. It passed small ffts and blend for over 12 hours each multiple times, as well as memtest+ (5 passes, no errors), so I didnt...
BSOD Help and Support
BSOD 0x109 ntsokrnl Win 7 x64 at random times
For the past few months I have been getting this exact bug check code. I reinstalled Windows 7 last month hoping it would remedy the problem, but it hasn't. It happens at random times, sometimes when gaming, and sometimes I will be laying in bed going to sleep and I will hear the BIOS post...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 15:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App