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Windows 7: Multiple, assorted BSODs in 2 days...

10 Aug 2010   #21
Roundhouse

Windows 7 x64
 
 

Well, I haven't got around to connecting the WD My Book external drive yet but I got another BSOD. I was playing starcraft 2 and then the screen locked up then the BSOD popped:

MEMORY_MANAGEMENT

Code:
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 13321
Additional information about the problem:
  BCCode: 1a
  BCP1: 0000000000003452
  BCP2: 00000000095C3000
  BCP3: FFFFF700010CED90
  BCP4: D2100000A4B5FC46
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1
Files that help describe the problem:
  C:\Windows\Minidump\081110-21356-01.dmp
  C:\Users\Anton\AppData\Local\Temp\WER-31090-0.sysdata.xml
I am now seriously considering doing a fresh install of windows 7 on my C: drive partition. I just want to verify with you guys that the aforementioned stop error does not point to memory sticks or hardware in general.

I'm currently running a memtest on the 2x2GB sticks that are currently installed. I have already tested them the other day on a per-stick basis and they passed, so this is just to double check.

Please let me know what you guys find out on the attached dump. thanks!


My System SpecsSystem Spec
.
10 Aug 2010   #22
Roundhouse

Windows 7 x64
 
 

After just 1 pass, memtest found errors!!! I'm not sure what to do next though. Not sure if I would retest the memory sticks 1-by-1 or just bring them to the shop.
My System SpecsSystem Spec
10 Aug 2010   #23
Jonathan_King

Windows 7 Professional x64
 
 

Retest them one at a time, hoping you can identify whether it is a bad stick, motherboard slot, or compatibility issue.
My System SpecsSystem Spec
.

10 Aug 2010   #24
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Also, take a known good stick and test that stick in each slot.
My System SpecsSystem Spec
11 Aug 2010   #25
Roundhouse

Windows 7 x64
 
 

I retested the first 2 slots with another set of dual channel sticks. The sad thing is that there are errors too. This could be a motherboard slot issue. So now I am retesting but now placing the sticks on slots 3 & 4 and seeing if errors creep up.

BTW, any news on the latest dump that I uploaded?
My System SpecsSystem Spec
11 Aug 2010   #26
ttran

Microsoft Window 7 Professional 32 bit
 
 

The last DMP you upload is stop code 1A which is memory management. MsMpEng.exe was the process running at the time of crash. It belongs to Microsoft window defender and probably not the cause.

Code:
BugCheck 1A, {3452, 95c3000, fffff700010ced90, d2100000a4b5fc46}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33a23 )

Followup: MachineOwner
---------
PROCESS_NAME:  MsMpEng.exe
My System SpecsSystem Spec
11 Aug 2010   #27
Roundhouse

Windows 7 x64
 
 

Hmm... I'm sure I disabled it back when I installed Avast. Yesterday, I removed my Avast and replaced it with the MS Security Essentials. Not sure though if that enabled defender.

If it's a software related issue, the weird thing is I might also be having some motherboard issues too. So far mem slots 3 & 4 are working fine after about an hour of memtest. As for slots 1 & 2, it doesnt even last 10 mins before errors come out.

BTW, thanks for the continued help guys.
My System SpecsSystem Spec
11 Aug 2010   #28
ttran

Microsoft Window 7 Professional 32 bit
 
 

Sure, you are welcome

For your question regarding Microsoft security essential and the window defender. When you install MSE, it will automatically use the Microsoft Window Defender as part of its services.

Let's us know if using slot 3 and 4 completely solving the issue

Also, can you please perform system file check:
SFC /SCANNOW Command - System File Checker

I'm sorry if you've done this before

Let us know the result

Tuan
My System SpecsSystem Spec
11 Aug 2010   #29
Jonathan_King

Windows 7 Professional x64
 
 

You may try RMAing the motherboard, seeing as you are getting errors.
My System SpecsSystem Spec
11 Aug 2010   #30
Roundhouse

Windows 7 x64
 
 

@Jonathan_King:
Yeah. I'll RMA the mobo tomorrow...

@ttran:
Really? MSE still uses defender? weird...
Once I finish memtesting the slots/sticks, I'll try to do a normal boot while using only slots 3 & 4 and do another SFC /SCANNOW and also check for stability while playing.
My System SpecsSystem Spec
Reply

 Multiple, assorted BSODs in 2 days...




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