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Windows 7: Multiple, assorted BSODs in 2 days...

13 Sep 2010   #61
Roundhouse

Windows 7 x64
 
 

As I did another reboot, I came upon a BSOD, a KMODE_EXCEPTION_NOT_HANDLED.

Attached is the dump.


My System SpecsSystem Spec
.
13 Sep 2010   #62
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Roundhouse View Post
As I did another reboot, I came upon a BSOD, a KMODE_EXCEPTION_NOT_HANDLED.

Attached is the dump.
Roundhouse, are you overclocking the x3 ?
My System SpecsSystem Spec
13 Sep 2010   #63
cluberti

Windows 10 Pro x64
 
 

Honestly, this looks like bad hardware corrupting memory - either bad RAM itself, or a bum CPU (it's failing coming out of CPU idle). I can't tell you which CPU core failed (as it's only a minidump), but the PRCB is there, so I know it is one of the cores failing to respond to an IDLE request properly (there's no overclocking going on here, btw):
Code:
 
0: kd> kb
RetAddr           : Args to Child                                                           : Call Site
fffff800`02ec1c2e : fffffa80`033b0d40 fffffa80`0421ca98 fffff800`00b9c2b0 fffff800`02ef6e28 : nt!KeBugCheck
fffff800`02eefbed : fffff800`030d6f78 fffff800`030151d0 fffff800`02e58000 fffff800`00b9ca58 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`02ef7250 : fffff800`03017b5c fffff800`00b9bbe8 fffff800`00b9ca58 fffff800`02e58000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`02f041b5 : fffff800`00b9ca58 fffff800`00b9c2b0 fffff800`00000000 00000000`00000001 : nt!RtlDispatchException+0x410
fffff800`02ec9542 : fffff800`00b9ca58 00000000`00000000 fffff800`00b9cb00 fffff800`03042e80 : nt!KiDispatchException+0x135
fffff800`02ec80ba : 00000000`00000001 00000000`00000000 00000000`00000000 fffffa80`02d84240 : nt!KiExceptionDispatch+0xc2
fffff880`0213d471 : fffffa80`02d7cc10 fffff800`02ed7a3a fffffa80`0184a990 fffffa80`02d911f8 : nt!KiPageFault+0x23a
fffffa80`02d7cc10 : fffff800`02ed7a3a fffffa80`0184a990 fffffa80`02d911f8 fffff800`03050c40 : 0xfffff880`0213d471
fffff800`02ed7a3a : fffffa80`0184a990 fffffa80`02d911f8 fffff800`03050c40 00000000`00000002 : 0xfffffa80`02d7cc10
fffff800`02ed26cc : fffff800`03042e80 fffff800`00000000 00000000`00000000 fffff880`00e0bf44 : nt!PoIdle+0x53a
00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x2c
 
0: kd> !prcb 0xfffff800`03042e80
Cannot get PRCB address
 
0: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 2812
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ AMD64 Family 16 Model 4 Stepping 2
ProcessorNameString = REG_SZ AMD Phenom(tm) II X3 720 Processor
VendorIdentifier = REG_SZ AuthenticAMD
My System SpecsSystem Spec
.

13 Sep 2010   #64
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I am glad you were able to complete the installation. I felt the crashes were hardware related rather than corrupted media. I hope you followed Karl's advice and created a system image and a rescue disk. If not, please do so.

Based on Jonathan's analysis and that of culberti plus rereading this whole thread, I believe you have a serious hardware problem. I know you have just installed new RAM. But that is no guarantee that it is not defective or mismatched. As Jonathan stated you may well have a bad RAM slot. Based cluberti's and Jonathan's expertise, I will add the motherboard and CPU to my list of suspicions.

You can run Memtest and then run Prime. Here are the tutorials:

RAM - Test with Memtest86+

https://www.sevenforums.com/tutorials...t-prime95.html

But since your computer is still under warranty, I would take it back to the service center. Make a list of what you have done, what you have encountered, and when these things happened. Be sure you list the games your were running when the crashes occurred and list what you had to do to reinstall Windows. Your recent mini dumps are still on your computer? If not, they are here in this thread. I would get it repaired properly under warranty.

Please keep us updated.


My System SpecsSystem Spec
13 Sep 2010   #65
Roundhouse

Windows 7 x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Quote   Quote: Originally Posted by Roundhouse View Post
As I did another reboot, I came upon a BSOD, a KMODE_EXCEPTION_NOT_HANDLED.

Attached is the dump.
Roundhouse, are you overclocking the x3 ?
Nope. I haven't done any OC on any component be it the CPU, GPU, or the RAM.
My System SpecsSystem Spec
13 Sep 2010   #66
Roundhouse

Windows 7 x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
I am glad you were able to complete the installation. I felt the crashes were hardware related rather than corrupted media. I hope you followed Karl's advice and created a system image and a rescue disk. If not, please do so.

Based on Jonathan's analysis and that of culberti plus rereading this whole thread, I believe you have a serious hardware problem. I know you have just installed new RAM. But that is no guarantee that it is not defective or mismatched. As Jonathan stated you may well have a bad RAM slot. Based cluberti's and Jonathan's expertise, I will add the motherboard and CPU to my list of suspicions.

You can run Memtest and then run Prime. Here are the tutorials:

RAM - Test with Memtest86+

https://www.sevenforums.com/tutorials...t-prime95.html

But since your computer is still under warranty, I would take it back to the service center. Make a list of what you have done, what you have encountered, and when these things happened. Be sure you list the games your were running when the crashes occurred and list what you had to do to reinstall Windows. Your recent mini dumps are still on your computer? If not, they are here in this thread. I would get it repaired properly under warranty.

Please keep us updated.


*sigh*.... I have been having a lot of hardware troubles since last year. And that was back when I had a DDR2 system. I bought all new hardware to move to DDR3, the only thing that was carried over was my Phenom II X3 (and the CPU case ).

During the time I was still using DDR2 hardware, I even got my AMD CPU RMA'd. When I moved to DDR3, everything was peachy for around 10 months before all these BSODs happened.

Honestly, I'm dead tired of doing RAM tests on memtest86+... I might just go for Prime95 and see things from there.

I'll observe things especially right now that I have a fresh install.

BTW, I followed Karl's advice, I backed up my install and created a repair disc.

EDIT : Forgot to say this.... thanks guys for helping me out! I'll continue to update you guys as I go along.
My System SpecsSystem Spec
13 Sep 2010   #67
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Keep us informed and may all go well.
My System SpecsSystem Spec
14 Sep 2010   #68
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Just read through your thread, you've been getting some very good help.
Heat can cause crashes and will aggravate any hardware problems that you might be having.
Checking a few settings will give us more to go on.

There are a couple of questions that should help clarify some of the hardware issues.

Did you find an update for your BIOS?

Have you been checking your temperatures?

Use Speed Fan or Core Temp , run one of these and check the CPU temps when at idle, testing, and/or gaming.
Let us know the minimum and maximum temps you get.

If you don't already have CPUZ then D/L it and post a snip of the CPU, Mainboard, Memory, and SPD (for all the types of RAM your running) tabs.

For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Go to your BIOS and tell us the RAM, CPU and North Bridge (NB) voltages.

What RAM are you running in your computer now?
Your system specs states: 2x2 Team Elite DDR3 / 1x2 GEIL DDR3, are you running four RAM cards?
Four RAM cards will usually need a little adjusting to run stable.

cluberti found a reference to a core failure, this needs to be looked at. The cause can be from RAM or the CPU as he mentioned.

Lets check the settings and temperatures, to see where we can start from.
My System SpecsSystem Spec
23 Sep 2010   #69
Roundhouse

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Just read through your thread, you've been getting some very good help.
Heat can cause crashes and will aggravate any hardware problems that you might be having.
Checking a few settings will give us more to go on.

There are a couple of questions that should help clarify some of the hardware issues.

Did you find an update for your BIOS?

Have you been checking your temperatures?

Use Speed Fan or Core Temp , run one of these and check the CPU temps when at idle, testing, and/or gaming.
Let us know the minimum and maximum temps you get.

If you don't already have CPUZ then D/L it and post a snip of the CPU, Mainboard, Memory, and SPD (for all the types of RAM your running) tabs.

For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Go to your BIOS and tell us the RAM, CPU and North Bridge (NB) voltages.

What RAM are you running in your computer now?
Your system specs states: 2x2 Team Elite DDR3 / 1x2 GEIL DDR3, are you running four RAM cards?
Four RAM cards will usually need a little adjusting to run stable.

cluberti found a reference to a core failure, this needs to be looked at. The cause can be from RAM or the CPU as he mentioned.

Lets check the settings and temperatures, to see where we can start from.
So far, after I have reformatted, my PC is currently stable.

As for the RAM, I am currently using only the 2x2 Team Elite DDR3 RAM sticks. I already removed the GeIL ones.

As for the BIOS, it is currently updated to the latest version. I updated it prior to reformatting and reinstalling Win7 x64.

As for checking the temps, I'm currently using HWMonitor from cpuid.com. So far the temps are fine. When I played games like GTA4, the GPU temps topped at around 60+ I think. I need to do another check using GTA4 for the GPU and Prime 95 for CPU temp benchmarking.

I'll also try to post the voltages.
My System SpecsSystem Spec
23 Sep 2010   #70
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Thanks for letting us know the results.

Glad to hear you got it runing stable, mixing RAM can cause lots of problems.

Let us know how the how the other tests are going.
My System SpecsSystem Spec
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 Multiple, assorted BSODs in 2 days...




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