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#11
Where can I get updates for "Western Digital External Drive RAID Manager" (wdcsam64.sys)?
I mean I have a WD My Book Essential 1TB. It has that nasty virtual drive of which I already took care of about 2 months ago and even updated the drivers for the SES thingy. My prob now is where to locate an updated version of wdcsam64.sys? I can't seem to find anything about Drive Manager drivers on their site and even on Google...
Hi guys, this is just a follow-up on my thread:
https://www.sevenforums.com/crashes-d...-2-days-2.html
I enabled the Verifier and upon restarting Windows failed to start so I selected Startup Repair, of which it wasnt able to repair anything =P So then I proceeded to start the machine once again and then encountered a BSOD. Attached is the dump. Since I got a BSOD, I went into safe mode then disabled the Verifier.
Thanks in advance!
What USB device(s) do you have attached, if any?
The dump is blaming usbfilter.sys, which is a Microsoft USB driver. Don't worry about updating it or anything, it is symptomatic of another cause.
I am suspicious of the driver Tpkd.sys, so check out this link: TPkd.sys Windows process - What is it?
Remove any programs listed there, and see what happens.
I have asked the staff if this thread could be merged with your previous one, just a heads-up.
...Summary of the Dumps:Code:Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Aug 9 20:16:00.936 2010 (UTC - 4:00) System Uptime: 0 days 0:00:11.668 BugCheck D5, {fffff98006dd8e40, 0, fffff880149f51aa, 0} *** WARNING: Unable to verify timestamp for usbfilter.sys *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys Probably caused by : usbfilter.sys ( usbfilter+41aa ) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP BUGCHECK_STR: 0xD5 PROCESS_NAME: System ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Thanks Jonathan_King!
Sorry if I kept on creating new threads for updates. I just wasn't sure if people would be able to see my updates if I used my old thread.
When I enabled the verifier, only the keyboard, mouse, and my netgear usb wifi were connected.
As for Tpkd.sys, it is an InterLok driver for my M-Audio USB Condenser Mic. The mic is the actual InterLok device in order for me to be able to use ProTools on my PC.
After all the memtests, I am now able to use my PC on normal boot-up. So far no BSODs. I was even able to play StarCraft 2 for 18 mins. Usually it doesnt last that long before BSODs creep-in. Seems like my WD My Book external is the culprit. I still need to verify that though. I'll try to connect it again and try to update the firmware and the smartware drivers for it. If BSODs arise, I'll post asap.
Roundhouse, I have a WD My Book for my backups and I have no trouble with it at all. Assuming your My Book itself is good, I would suspect something else is triggering the BSOD's.
I'll try to reconfigure my WD My Book later. I need to update the firmware and drivers in order to update the wdcsam64.sys...
I searched around in google though and there are a number of similar incidents where their WD My Book crashed and threw a BAD_POOL_HEADER BSOD. I also experienced that one. It even came to a point that my machine won't boot into safe mode and was telling me that a USB device was causing an error. When I unplugged it, I was abel to boot-up. So far everything is stable. Will check though after I reconnect the external disk later.
CarlTR6, You mentioned that you have a WD My Book right? Do you have your Indexing Service running on that drive?
I apologize; I have been offline running errands. No, I do not have indexing service running on mine. I use it for backups and I have it organized. I am not a real big fan of indexing service.