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Windows 7: random blue screens with new pc

11 Aug 2010   #31
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You should have your RAM installed in the two white slots, from the CPU the 2nd and 4th slots.
Page 18 of your MOBO manual, slots DDR3_1 and DDR3_3.

Be sure that your grounded before you move the RAM, use a grounding wrist strap. This will prevent static electricity from damaging your hardware.

First, let's bump the memory DRAM voltage.

MB Intelligent Tweaker(M.I.T.) > Advanced Voltage Settings > DRAM Voltage, set to 1.55v.

Run memtest86+ now and if it passes, run it again at cold boot.

Let us know the results.

Check the memory controller voltage:
MB Intelligent Tweaker(M.I.T.) > Advanced Voltage Settings > QPI/Vtt Voltage
It should be at 1.150v. in 'Auto'.


My System SpecsSystem Spec
.
11 Aug 2010   #32
xtexistenz

Windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
You should have your RAM installed in the two white slots, from the CPU the 2nd and 4th slots.
Page 18 of your MOBO manual, slots DDR3_1 and DDR3_3.

Be sure that your grounded before you move the RAM, use a grounding wrist strap. This will prevent static electricity from damaging your hardware.

First, let's bump the memory DRAM voltage.

MB Intelligent Tweaker(M.I.T.) > Advanced Voltage Settings > DRAM Voltage, set to 1.55v.

Run memtest86+ now and if it passes, run it again at cold boot.

Let us know the results.

Check the memory controller voltage:
MB Intelligent Tweaker(M.I.T.) > Advanced Voltage Settings > QPI/Vtt Voltage
It should be at 1.150v. in 'Auto'.
yeah they are on the white slots 2 and 4 from the cpu..

hmm i'm not sure if it's worth to do these tests anymore.. it's clearly something broken and i do have warranty for all these parts, they're only about 1 month old so i'll just tell them to replace my mainboard.. i always have to unplug my HDD when doing these tests.. because i don't have room for a cd-rom, i'll just take the PC there and make them do a test on a cold boot..

it's impossible that voltage bump would fix the problem :P right? it's not normal anyway.. everything should work on auto..

thanks
My System SpecsSystem Spec
11 Aug 2010   #33
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Adjusting the voltages and settings can fix problems with RAM.

After a quick search I did find quite a few issues with that MOBO and RAM.

If you have this equipment still under warranty, it will be easier and faster to let them adjust/repair/replace, and get it running for you.

There is a chance these adjustments can get it running stable, but there is also the chance the MOBO and/or RAM will need to be returned/replaced. It will take testing, like you're doing now to determine if that is necessary.

Let us know what you decide to do.
My System SpecsSystem Spec
.

12 Aug 2010   #34
xtexistenz

Windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Adjusting the voltages and settings can fix problems with RAM.

After a quick search I did find quite a few issues with that MOBO and RAM.

If you have this equipment still under warranty, it will be easier and faster to let them adjust/repair/replace, and get it running for you.

There is a chance these adjustments can get it running stable, but there is also the chance the MOBO and/or RAM will need to be returned/replaced. It will take testing, like you're doing now to determine if that is necessary.

Let us know what you decide to do.
hmm do you think they will replace my mainboard with a different one? i couldn't really know that my ram is not compatible with it.. or it may be broken.. now i have no idea how i will find a mainboard that really works with my ram and i5 processor..
My System SpecsSystem Spec
12 Aug 2010   #35
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You might want to consider upgrading the motherboard, depending on your budget.

The Gigabyte H55M-USB3, this has good reviews.

Second choice, Gigabyte GA-P55-USB3, good reviews also.

This info is from a quick search, if you want to consider either motherboard, search the help forums and read about any issues.

Gigabyte forum is a good place to start.

The Gigabyte P55-US3L you have now is difficult to find information about. Even the Gigabyte motherboard site doesn't list it, skips from rev 2.0 to rev 2.3.
This indicates to me the rev. 2.1 has been dis-continued possibly due to issues such as yours.
My System SpecsSystem Spec
16 Nov 2010   #36
xtexistenz

Windows 7 Ultimate 64
 
 

ok i fixed the problem by buying new RAM (kingston), my advice to people is don't use gigabyte motherboards with corsair RAM.

thanks a lot for the help!
My System SpecsSystem Spec
17 Nov 2010   #37
ickymay

win7 ultimate / virtual box
 
 

thanks for posting back and glad it's fixed
My System SpecsSystem Spec
18 Nov 2010   #38
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear you got it solved.

Can't agree with your advice though, I have a Gigabyte motherboard and Corsair RAM and never had an issue with either.
In fact they are running great.

Not all RAM will work with any motherboard.
There are many things that can affect if they will run together, that is why it is best to get RAM from the MOBO recommended list.
All RAM brands have cases of bad RAM, the same RAM will work with some MOBOs but not with others.

This is what makes it hard to trouble shoot.

Enjoy your system
My System SpecsSystem Spec
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