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Windows 7: Please help, my computer is not working.

09 Aug 2010   #31
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by PinkRoze View Post
it says, there is no CD in the drive X_X: but there is !
Does your XP Machine have a DVD Burner ? Also try with a different blank DVD


My System SpecsSystem Spec
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09 Aug 2010   #32
PinkRoze

Windows 7 Home Premium
 
 

i tried two different ones and one of them "worked" and I took it to the PC that is not working and took it to my sick computer and click on system recovery and it tells me there's no disc Im getting really frustrated with this
My System SpecsSystem Spec
09 Aug 2010   #33
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by PinkRoze View Post
i tried two different ones and one of them "worked" and I took it to the PC that is not working and took it to my sick computer and click on system recovery and it tells me there's no disc Im getting really frustrated with this
After inserting the Disk on the sick computer and reboot does it prompting you to boot from disk ?



Also make sure in BIOS CD ROM is enabled as a boot option How to Set BIOS to Boot from CDROM - www.hiren.info
My System SpecsSystem Spec
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10 Aug 2010   #34
PinkRoze

Windows 7 Home Premium
 
 

I called microsoft and all they did was erase my things...this is really depressing. They told me to press F12, select the disc and do a clean install. The computer restarted multiple times and then just shut down so I turned it on and it gave me an error message saying that the installation could not be completed so please restart. I restarted it and it turned on shoung a blue screen with white letters for a split second (too fast to read) and then the pc restarts infinately
My System SpecsSystem Spec
10 Aug 2010   #35
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello,

I'm so sorry about your situation. So Microsoft didn't fix it ? If not then Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Hope this helps,
Captain
My System SpecsSystem Spec
10 Aug 2010   #36
PinkRoze

Windows 7 Home Premium
 
 

the link you sent me asks me to burn something and I can't do it.
My System SpecsSystem Spec
10 Aug 2010   #37
Jonathan_King

Windows 7 Professional x64
 
 

Could you take the hard drive to another machine, and test it there? Install it as a second drive, and then run SeaTools on it: | Seagate
My System SpecsSystem Spec
10 Aug 2010   #38
PinkRoze

Windows 7 Home Premium
 
 

I don't know which chip is the hard drive. I'm scared to mess with the notherboard
My System SpecsSystem Spec
10 Aug 2010   #39
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Michelle,

I'm sorry to says this but I think it's best to take your System to a Local PC store and have a professional help you with it.

- Captain
My System SpecsSystem Spec
10 Aug 2010   #40
Jonathan_King

Windows 7 Professional x64
 
 

I agree with Captain. Taking it to a PC shop is probably the best route.
My System SpecsSystem Spec
Reply

 Please help, my computer is not working.




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