random bsod


  1. Posts : 262
    MS Windows 7 Home Premium 64-bit
       #1

    random bsod


    i was doing alot of cpu intesive things, like VMware and camtasia then out of nowhere i get a bsod?? im scared
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Your .dmp files points to pctgntdi64.sys (PC Tools) as the cause of your crash... Completely uninstall this and Tuneup Utilities ... For the most part, these programs cause more problems than they are worth...

    Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    .....

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffa801051b000, 2, 0, fffff88003dad16f}
    
    Unable to load image \??\C:\Windows\system32\drivers\pctgntdi64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for pctgntdi64.sys
    *** ERROR: Module load completed but symbols could not be loaded for pctgntdi64.sys
    Probably caused by : pctgntdi64.sys ( pctgntdi64+3a16f )
    
    Followup: MachineOwner
    ---------
    Code:
    fffff880`0106f000 fffff880`01195000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
      My Computer


  3. Posts : 262
    MS Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    how does a firewall cause a crash? oh well :) ill uninstall deamon tools since you can use winrar for iso iimages and ill uninstall the pc tools,
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Good form old bean!
      My Computer


  5. Posts : 262
    MS Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    can stressing my hardware cause a bsod?
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Yes, it can. Any hardware you suspect?

    Upload the new dumps (if you get them, hope you don't!) and we'll take a look. Tew's advice was very good!
      My Computer


  7. Posts : 262
    MS Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    well i was doing video editing and vmware which use 50 cpu, and camtasia takes all cpu...so that was alot of stress i guess
      My Computer


 

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