BSOD when changing Resolution

Phycoforce · 10 Aug 2010

I have been getting a lot of blue screens lately all associated with changing resolution or anything that changes the desktop shape. I just get a BSOD.

I tried using the SF Diag Tool. Here is the file, I will be grateful if you could help me.

System Information:

OS: Windows 7 Ultimate 64bit
CPU: Intel I7 860
RAM: 8GB DDR3
GPU: Nvidia GTS 240

CarlTR6 · 10 Aug 2010

I will take a look and be back shortly.

Phycoforce · 10 Aug 2010

Thank you! I added more information above incase it would help, I know it being 64bit will make a difference somehow.

CarlTR6 · 10 Aug 2010

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

You can make this easier by downloading Speccy.

Not surprisingly based on your description of the symptoms, both dumps point to hardware or hardware related problems. The second dump blames nvcplui.exe
which is your NVidia Control Panel.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

Usual causes: System service, Device driver, graphics driver, ?memory

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_Seven Forums.zip\Seven Forums\081010-24991-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50
Debug session time: Tue Aug 10 08:47:18.801 2010 (GMT-4)
System Uptime: 0 days 3:34:45.846
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c45e9d78, 0, fffff960006a2142, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CDDMULTISURFLOCK::vInit+1aa )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c45e9d78, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960006a2142, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b90e0
 fffff900c45e9d78 

FAULTING_IP: 
cdd!CDDMULTISURFLOCK::vInit+1aa
fffff960`006a2142 488b4948        mov     rcx,qword ptr [rcx+48h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  nvcplui.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800bd47a80 -- (.trap 0xfffff8800bd47a80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c06f3ce8 rbx=0000000000000000 rcx=fffff900c45e9d30
rdx=fffff8800bd47ed0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960006a2142 rsp=fffff8800bd47c10 rbp=fffff900c2fe87a8
 r8=fffff8800bd481f8  r9=fffff8800bd48200 r10=fffffa800e488ca0
r11=fffff8800bd481e8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cdd!CDDMULTISURFLOCK::vInit+0x1aa:
fffff960`006a2142 488b4948        mov     rcx,qword ptr [rcx+48h] ds:6180:fffff900`c45e9d78=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002f01e54 to fffff80002e81600

STACK_TEXT:  
fffff880`0bd47918 fffff800`02f01e54 : 00000000`00000050 fffff900`c45e9d78 00000000`00000000 fffff880`0bd47a80 : nt!KeBugCheckEx
fffff880`0bd47920 fffff800`02e7f6ee : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42877
fffff880`0bd47a80 fffff960`006a2142 : 00000000`037f0000 00000000`00000000 fffff880`0bd480d0 fffff960`006a1f61 : nt!KiPageFault+0x16e
fffff880`0bd47c10 fffff960`006a8de1 : 00000000`00000000 fffff900`c014a020 fffff880`0bd481f8 00000000`00000001 : cdd!CDDMULTISURFLOCK::vInit+0x1aa
fffff880`0bd47c60 fffff960`006aa12b : 00000000`00000000 fffff900`c06f3ce8 fffff900`c2fe87a8 00000000`00000000 : cdd!BitBltBitmap+0x1c9
fffff880`0bd481f0 fffff960`006ab138 : 00000000`00000000 fffff800`02e8f464 00000000`00000000 00000000`00000000 : cdd!DrvBitBlt+0x17b
fffff880`0bd48410 fffff960`0028c117 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : cdd!DrvCopyBits+0x44
fffff880`0bd48480 fffff960`001d1594 : 00000000`00000000 00000000`00000000 00000000`0000cccc 00000000`00000000 : win32k!OffCopyBits+0xc7
fffff880`0bd484e0 fffff960`001d1a28 : fffff900`c06f3ce8 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SpBitBlt+0x418
fffff880`0bd488d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SpCopyBits+0x44


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cdd!CDDMULTISURFLOCK::vInit+1aa
fffff960`006a2142 488b4948        mov     rcx,qword ptr [rcx+48h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  cdd!CDDMULTISURFLOCK::vInit+1aa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cdd

IMAGE_NAME:  cdd.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4bf4408a

FAILURE_BUCKET_ID:  X64_0x50_cdd!CDDMULTISURFLOCK::vInit+1aa

BUCKET_ID:  X64_0x50_cdd!CDDMULTISURFLOCK::vInit+1aa

Followup: MachineOwner
---------


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_Seven Forums.zip\Seven Forums\080810-25116-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e12000 PsLoadedModuleList = 0xfffff800`0304fe50
Debug session time: Sun Aug  8 12:18:34.226 2010 (GMT-4)
System Uptime: 0 days 1:33:40.382
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600026ca45, fffff88006b20150, 0}

Probably caused by : win32k.sys ( win32k!MulAssociateSharedSurface+15 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600026ca45, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006b20150, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!MulAssociateSharedSurface+15
fffff960`0026ca45 4c8b98300d0000  mov     r11,qword ptr [rax+0D30h]

CONTEXT:  fffff88006b20150 -- (.cxr 0xfffff88006b20150)
rax=0000000000000000 rbx=fffff900c01322c0 rcx=fffffa800a4497a0
rdx=00000000c0001a00 rsi=fffff900c43cc028 rdi=fffff900c0132358
rip=fffff9600026ca45 rsp=fffff88006b20b20 rbp=000000000c121494
 r8=000000000c121494  r9=000000190000002e r10=0000000000000000
r11=fffff88006b20b48 r12=fffff900c0133010 r13=00000000c0001a00
r14=0000000003cac4e0 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!MulAssociateSharedSurface+0x15:
fffff960`0026ca45 4c8b98300d0000  mov     r11,qword ptr [rax+0D30h] ds:002b:00000000`00000d30=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff96000217835 to fffff9600026ca45

STACK_TEXT:  
fffff880`06b20b20 fffff960`00217835 : 00000000`00000000 00000000`0c121494 00000000`01b6f5b0 fffff800`02e8e700 : win32k!MulAssociateSharedSurface+0x15
fffff880`06b20b50 fffff960`0023a9a1 : 00000000`00000001 fffff880`06b20ca0 00000000`01b6f5b0 00000000`00009ffc : win32k!GreSetRedirectionSurfaceSignaling+0x125
fffff880`06b20ba0 fffff800`02e81853 : fffffa80`0adcc560 fffff880`06b20ca0 00000000`000000bc 00000000`01b6ec00 : win32k!NtGdiHLSurfSetInformation+0x209
fffff880`06b20c20 000007fe`fec94efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`01b6f4e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fec94efa


FOLLOWUP_IP: 
win32k!MulAssociateSharedSurface+15
fffff960`0026ca45 4c8b98300d0000  mov     r11,qword ptr [rax+0D30h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!MulAssociateSharedSurface+15

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bdc4376

STACK_COMMAND:  .cxr 0xfffff88006b20150 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!MulAssociateSharedSurface+15

BUCKET_ID:  X64_0x3B_win32k!MulAssociateSharedSurface+15

Followup: MachineOwner
---------

4: kd> lmtsmn
start             end                 module name
fffff880`04490000 fffff880`044ce000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f36000 fffff880`00f8d000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`05c71000 fffff880`05c89000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`02d37000 fffff880`02dc1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`044ce000 fffff880`044e4000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00ff5000 fffff880`01000000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00e78000 fffff880`00e81000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dad000 fffff880`00dd7000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`05db4000 fffff880`05dbb000   BASFND   BASFND.sys   Thu Apr 24 19:17:12 2003 (3EA87078)
fffff880`016c4000 fffff880`016cb000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`044e9000 fffff880`045d4000   BHDrvx64 BHDrvx64.sys Fri Jul 16 19:11:33 2010 (4C40E725)
fffff880`03fbb000 fffff880`03fcc000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05d51000 fffff880`05d6f000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`03f1f000 fffff880`03fbb000   ccHPx64  ccHPx64.sys  Fri Feb 05 16:05:45 2010 (4B6C8829)
fffff960`00770000 fffff960`00797000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`01497000 fffff880`014c1000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cc3000 fffff880`00d83000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0143a000 fffff880`0146a000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c65000 fffff880`00cc3000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`014c8000 fffff880`0153b000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0fe00000 fffff880`0fe10000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04be9000 fffff880`04bf7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03f01000 fffff880`03f1f000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03ef2000 fffff880`03f01000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`016ae000 fffff880`016c4000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04a00000 fffff880`04a22000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04bf7000 fffff880`04c00000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04ff3000 fffff880`04fff000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`02deb000 fffff880`02dfe000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05280000 fffff880`0528c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`10ab1000 fffff880`10ba5000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`10ba5000 fffff880`10beb000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03e57000 fffff880`03ecd000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`03c00000 fffff880`03c0b000   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
fffff880`07600000 fffff880`07620000   ENG64    ENG64.SYS    Thu Jul 01 14:11:13 2010 (4C2CDA41)
fffff880`03ecd000 fffff880`03ef2000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`07629000 fffff880`077e3000   EX64     EX64.SYS     Thu Jul 01 14:19:15 2010 (4C2CDC23)
fffff880`0738d000 fffff880`073c3000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01156000 fffff880`0116a000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0109c000 fffff880`010e8000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0154c000 fffff880`01556000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0143a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01556000 fffff880`015a0000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`033ee000 fffff800`03437000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04a47000 fffff880`04a52000   hamachi  hamachi.sys  Thu Feb 19 05:36:41 2009 (499D3639)
fffff880`0446c000 fffff880`04490000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0523a000 fffff880`05253000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05253000 fffff880`0525b080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`03ff0000 fffff880`03ffe000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05c89000 fffff880`05d51000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016a5000 fffff880`016ae000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03d81000 fffff880`03df7000   IDSvia64 IDSvia64.sys Thu May 27 04:07:18 2010 (4BFE2836)
fffff880`04400000 fffff880`04416000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03ccb000 fffff880`03cf2000   Ironx64  Ironx64.SYS  Tue Apr 27 20:48:23 2010 (4BD785D7)
fffff880`03e00000 fffff880`03e51000   k57nd60a k57nd60a.sys Sat Jun 20 07:34:49 2009 (4A3CC959)
fffff880`04a5d000 fffff880`04a6c000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0525c000 fffff880`0526a000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bb6000 fffff800`00bc0000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04abb000 fffff880`04afe000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013bb000 fffff880`013d5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04fed000 fffff880`04ff2200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0537f000 fffff880`05394000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05331000 fffff880`05354000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c0d000 fffff880`00c51000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05323000 fffff880`05331000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04a6c000 fffff880`04a7b000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0526a000 fffff880`05277000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d93000 fffff880`00dad000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05d6f000 fffff880`05d87000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05d87000 fffff880`05db4000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05c00000 fffff880`05c4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05c4e000 fffff880`05c71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0108c000 fffff880`01097000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f96000 fffff880`00fa0000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03d76000 fffff880`03d81000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01693000 fffff880`016a5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016cb000 fffff880`017bd000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0fe10000 fffff880`0fe1c000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`053e7000 fffff880`053fa000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`03c0b000 fffff880`03c3a000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04bd4000 fffff880`04be9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02dc1000 fffff880`02dd0000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0528c000 fffff880`05323000   netr7364 netr7364.sys Mon Nov 12 05:04:23 2007 (47382527)
fffff880`011b1000 fffff880`011c2000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03d6a000 fffff880`03d76000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e12000 fffff800`033ee000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01218000 fffff880`013bb000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`013d5000 fffff880`013de000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10aaf000 fffff880`10ab0180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`0fe1d000 fffff880`10aaee00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`05394000 fffff880`053e7000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02c4e000 fffff880`02c74000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fe0000 fffff880`00ff5000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fa0000 fffff880`00fd3000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00d83000 fffff880`00d93000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0153b000 fffff880`0154c000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06402000 fffff880`064a8000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04fb0000 fffff880`04fed000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c51000 fffff880`00c65000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`011a5000 fffff880`011b0e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`03d57000 fffff880`03d6a000   RapportKE64 RapportKE64.sys Thu Jul 01 05:05:24 2010 (4C2C5A54)
fffff880`015ec000 fffff880`015fe000   RapportPG64 RapportPG64.sys Thu Jul 01 05:05:34 2010 (4C2C5A5E)
fffff880`03fcc000 fffff880`03ff0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03c3a000 fffff880`03c55000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`00dd7000 fffff880`00df8000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04a2d000 fffff880`04a47000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03d06000 fffff880`03d57000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04a52000 fffff880`04a5d000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01200000 fffff880`01209000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`07327000 fffff880`07355000   rdpdr    rdpdr.sys    Mon Jul 13 20:18:02 2009 (4A5BCEBA)
fffff880`01209000 fffff880`01212000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01083000 fffff880`0108c000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`07355000 fffff880`0738d000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
fffff880`017bd000 fffff880`017f7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05200000 fffff880`05218000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04e03000 fffff880`04faf900   RTKVHD64 RTKVHD64.sys Fri May 22 14:04:20 2009 (4A16E924)
fffff880`04a8a000 fffff880`04ab9000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`064a8000 fffff880`064b3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0168b000 fffff880`01693000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`09ea3000 fffff880`09f14000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`07270000 fffff880`072f6000   SRTSP64  SRTSP64.SYS  Wed Feb 24 18:59:29 2010 (4B85BD61)
fffff880`03cf2000 fffff880`03d06000   SRTSPX64 SRTSPX64.SYS Wed Feb 24 18:59:48 2010 (4B85BD74)
fffff880`06564000 fffff880`065fc000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`064fb000 fffff880`06564000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`064b3000 fffff880`064e0000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`04ab9000 fffff880`04aba480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`010e8000 fffff880`01156000   SYMDS64  SYMDS64.SYS  Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`0116a000 fffff880`011a5000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 17:47:39 2010 (4BCF727B)
fffff880`02d01000 fffff880`02d37000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 (4A849385)
fffff880`02c8b000 fffff880`02d01000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:38:27 2010 (4BDFA4C3)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`064e0000 fffff880`064f2000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`011e0000 fffff880`011ed000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`077e3000 fffff880`077ee000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`011c2000 fffff880`011e0000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03cb7000 fffff880`03ccb000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00510000 fffff960`0051a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`077ee000 fffff880`077fd000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
fffff880`045d4000 fffff880`045fa000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`064f2000 fffff880`064fb000   UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008 (491CD006)
fffff880`04afe000 fffff880`04b10000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04b3c000 fffff880`04b3df00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`10beb000 fffff880`10bfc000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04b7a000 fffff880`04bd4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04416000 fffff880`0446c000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04b2d000 fffff880`04b3c000   usbrpm   usbrpm.sys   Mon Jul 13 20:35:14 2009 (4A5BD2C2)
fffff880`0146a000 fffff880`01485000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`05375000 fffff880`0537f000   uxpatch  uxpatch.sys  Mon Jul 13 01:09:18 2009 (4A5AC17E)
fffff880`04a7b000 fffff880`04a8a000   VClone   VClone.sys   Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`00fd3000 fffff880`00fe0000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`013de000 fffff880`013ec000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0105e000 fffff880`01083000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`015a0000 fffff880`015ec000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04b3e000 fffff880`04b7a000   vpchbus  vpchbus.sys  Tue Sep 22 21:32:32 2009 (4AB97AB0)
fffff880`02c74000 fffff880`02c88000   vpcnfltr vpcnfltr.sys Tue Sep 22 21:32:30 2009 (4AB97AAE)
fffff880`04b10000 fffff880`04b2d000   vpcusb   vpcusb.sys   Tue Sep 22 21:32:39 2009 (4AB97AB7)
fffff880`03c60000 fffff880`03cb6580   vpcvmm   vpcvmm.sys   Thu Dec 31 02:27:33 2009 (4B3C5265)
fffff880`05277000 fffff880`05280000   wacmoumonitor wacmoumonitor.sys Fri Jan 22 20:33:34 2010 (4B5A51EE)
fffff880`02dd0000 fffff880`02deb000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`013ec000 fffff880`013fc000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e83000 fffff880`00f27000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f27000 fffff880`00f36000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`0034f000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
fffff880`00f8d000 fffff880`00f96000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05354000 fffff880`05375000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`072f6000 fffff880`07327000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`09e39000 fffff880`09eaa000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0146a000 fffff880`01478000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01478000 fffff880`01484000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`017f7000 fffff880`01800000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01484000 fffff880`01497000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Since we think it is video related, read through this threads even though you did not get a stop error code 116.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

https://www.sevenforums.com/crashes-d...tml#post280172

I suspect a driver problem which is not uncommon with video cards. I suggest that you go to Nvidia website and look for drivers for your particular video card. You may have to experiment with different drivers. The latest and beta drivers are not always the best for a particular system. I had to try five before I got my viso card working properly and the one that worked was the third one down on the list.

Download the drivers you wish to experiment with to your desktop. Uninstall the current driver through Device Manager, install the the new driver and reboot. Repeat this process until you have one that works.

Edited to add: Thanks for the additional information. :)

CarlTR6 · 10 Aug 2010

This is what I found. You have more than enough outdated drivers to cause crashes. I suggest you take care of these before experimenting with the NVidia drivers. Several of these drivers could well be the cause of your BSOD's. At the very least, they are not contributing to the stability of your system.

I recommend that you uninstall Norton while you are troubleshooting. Norton is a known cause of BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned on. After you get your system stable, you can try Norton again; but I do not recommend it.

I also found some obsolete drivers on your system. Before you experiment with the NVidia drivers, update these drivers.

BASFND.sys Thu Apr 24 19:17:12 2003 - this driver is extremely out of date. Broadcom NetDetect Driver belongs to the software Broadcom Advanced Control or Broadcom Advanced Control Suite or ASF or Broadcom NetDetect Driver or Broadcom Management Programs by Broadcom Corporation (www.broadcom.com). This software is out of date. See if Broadcom has an update for the driver and the software.

hamachi.sys Thu Feb 19 05:36:41 2009 - Hamachi Virtual Network Interface Driver is a driver file from company LogMeIn, Inc. belonging to product Hamachi Virtual Network Interface Driver. Update this driver.

k57nd60a.sys Sat Jun 20 07:34:49 2009 - Broadcom NetLink Gigabit Ethernet Network Driver Interface Specification v6 (NDIS6.x) Unified Driver. See if there is an update for this driver. If not, you might consider upgrading your network adapter card.

netr7364.sys Mon Nov 12 05:04:23 2007 - I think this is a Linksys wireless adapter driver. It is way out of date. Read this thread - 64 bit drivers for Linksys adapters - Cisco Home Community

PxHlpa64.sys Tue Jun 23 19:16:35 2009 - Px Engine Device Driver for 64-bit Windows or PxHlpa belongs to the software PxHelp or PxHlpa by Sonic Solutions (www.sonic.com). Update or uninstall the software.

RTKVHD64.sys Fri May 22 14:04:20 2009 - Realtek High Definition Audio Function Driver. Manufacturer: Realtek Semiconductor Corp. Realtek. Update this driver.

UltraMonUtility.sys Thu Nov 13 20:10:30 2008 -
UltraMon Utility Driver - UltraMon - Realtime Sof. Update this driver or update the utility program.

If you need help with any of these, post and ask. Let us know when you accomplish all of these.

CarlTR6 · 10 Aug 2010

I have updated the post above with additional information.

Phycoforce · 10 Aug 2010

Thank you, I will now look over it and try to amend this system around it! :)

CarlTR6 · 10 Aug 2010

You are welcome, Just ask if you need help. I will be gone for most of the afternoon. But if you post, someone else on the team will pick it up. :)