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Windows 7: BSOD ntoskrnl

10 Aug 2010   #11
ruchijain

windows 7
 
 
Dmp for RTSTOR64.SYS

Below are the recent dumps .


My System SpecsSystem Spec
.
10 Aug 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

RTSTOR.sys is a Realtek card reader driver. Go here to update it: Realtek

To get more info, please upload your msinfo32 file:
Quote   Quote: Originally Posted by JK
Enter msinfo32.exe into the start menu, and press enter. Go to File>Save, and save a copy on your desktop. Right-click on it, and select Send to>New compressed folder. Then attach the file to your next post.
My System SpecsSystem Spec
10 Aug 2010   #13
ruchijain

windows 7
 
 

Hi Jonathan,

When I type msinfo32.exe in start menu I dont get anything. I have AMD Turion Ultimate Dual Core 2.3 GHz running Windows 7 Home Premium 64 bit
My System SpecsSystem Spec
.

10 Aug 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by ruchijain View Post
Hi Carl ,

How do I remove it . I dont know if i am using RAID or not . How do I update that ? Is there a way I can do that.

Thanks,
Ruchi
For now, let's just concentrate on updating the RAID drivers that are in the list. That is the way you update it.

Quote   Quote: Originally Posted by ruchijain View Post
I removed Norton 2009 but every time I am restarting the system I get an error DRIVER_VERIFIER_IOMANAGER_VIOLATION
RTSTOR64.SYS

thanks, for your help team .. u guys are really very very helpful
For now, while you are updating the drivers, turn Driver Verifier off. We may turn it back on later.

When you typed msinfo32.exe in the search box in the Start menu it did not show up at the very top of that search box listed under programs?
My System SpecsSystem Spec
10 Aug 2010   #15
Jonathan_King

Windows 7 Professional x64
 
 

Try manually opening msinfo32.exe from the location C:\Windows\System32.
My System SpecsSystem Spec
10 Aug 2010   #16
ruchijain

windows 7
 
 

Hi Carl,

I am disabling the driver verifier now.

Also I dont see it when I type msinfo32.exe in Start menu. Is there any other way of doing it?
My System SpecsSystem Spec
10 Aug 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
10 Aug 2010   #18
ruchijain

windows 7
 
 

Got the msinfo uploading the same in a moment
My System SpecsSystem Spec
10 Aug 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by ruchijain View Post
Got the msinfo uploading the same in a moment
Good work. I am about to sign off for the night. Jonathan will probably be here a while longer. Good luck!
My System SpecsSystem Spec
10 Aug 2010   #20
ruchijain

windows 7
 
 
msinfo zip

Hi Carl ,

Thanks a lot for ur help . I have attached the info file .
My System SpecsSystem Spec
Reply

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