Hi:
I am getting repeated blue screens.
These are my system characteristics:
Intel Core 2 Quad 2.40
8 GB RAM
Windows 7 64
Attached are several minidump files and the list of drivers installed.
Any help will be appreciated.
Frank
Where are your files?Try factory restore or clean install windows again!
Or try flashing bios have you updated bios recentlly!
Welcome!
Please follow these directions for BSOD assistance: https://www.sevenforums.com/crashes-d...tructions.html
Thank you for your response.
I fallowed the Blue Screen of Death (BSOD) Posting Instructions. Attached is the zipped folder Windows7_BSOD_jcgriff2, including the Perform Report.html.
My system info is:
- Windows 7 Home Premium
- x64
- The original installed OS on the system was Vista Home Premium OEM.
- The current OS is a full retail version.
- The age of system (hardware) is 3 years.
- The age of OS installation is 3 months.
Any help will be appreciated
I wonder if AVG is causing the problem. Please remove it with this tool: http://download.avg.com/filedir/util...removerx64.exe
Replace it with MSE: http://www.microsoft.com/security_essentials
Your FireWire drivers are blamed by all 3 dumps. What devices do you have attached? Try removing them and see what happens.
...Summary of the Dumps:Code:Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Aug 9 14:58:31.297 2010 (UTC - 4:00) System Uptime: 0 days 19:39:28.060 BugCheck 10D, {6, 1, fffffa800905e9b0, fffffa8008a81010} Probably caused by : 1394ohci.sys ( 1394ohci!ChildDevice::DispatchIrbRequest+47 ) BUGCHECK_STR: 0x10D_6 PROCESS_NAME: System จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Debug session time: Wed Aug 11 13:59:36.128 2010 (UTC - 4:00) System Uptime: 0 days 1:04:26.282 BugCheck 10D, {6, 1, fffffa8008ff28b0, fffffa8008c55010} Probably caused by : 1394ohci.sys ( 1394ohci!ChildDevice::DispatchIrbRequest+47 ) BUGCHECK_STR: 0x10D_6 PROCESS_NAME: avgcsrva.exe จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Tue Aug 10 15:39:01.888 2010 (UTC - 4:00) System Uptime: 1 days 0:39:12.042 BugCheck 10D, {6, 1, fffffa800af14010, fffffa8008cb4c80} Probably caused by : 1394ohci.sys ( 1394ohci!ChildDevice::DispatchIrbRequest+47 ) BUGCHECK_STR: 0x10D_6 PROCESS_NAME: System จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Tue Aug 10 19:33:16.339 2010 (UTC - 4:00) System Uptime: 0 days 0:06:07.492 BugCheck 10D, {6, 1, fffffa80067bf010, fffffa8008e00e70} Probably caused by : 1394ohci.sys ( 1394ohci!ChildDevice::DispatchIrbRequest+47 ) BUGCHECK_STR: 0x10D_6 PROCESS_NAME: System จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Thanks.
I unistalled AVG and installed MSE.
I have attached 2 external hard drives Western Digital connected trough a FireWire 800 2-Port PCI Card. I must use the external disks for work. The same configuration works OK in Vista Home Premium 32bits.
Maybe the problem is in the FireWire 800 2-Port PCI Card? Should I buy a more expensive one?
Before purchasing a new card, try disconnecting the current one and see if the crashes stop. If they do, then it is time to either research updated drivers for the card, or purchasing a new one.
Thank you very much Jonathan. I will do what you suggest.
Besides, I found something here Windows 7 and Firewire problem about using Legacy drivers. Let's see.
I will post it because someone else can benefit from that solution.
I have 3 WD external hard drives connected to the PC trough a Belkin 3 port 800 fireware PCI card.
This setup works OK in windows vista. When I installed windows 7 the system became unstable, with repeated blue screens.
Thanks to the help of Jonathan I found that the cause for the problems was related to the fireware ports.
It seems the new drivers of Windows 7 are not working well with the fireware 800 ports. This is what I did, and it worked.
The 1394 bus driver that is included with Windows 7 replaces the 1394 bus drivers that were included with earlier versions of Windows. See this site for details
http://www.microsoft.com/whdc/connect/1394_Windows7.mspx
You can try the following steps to fix our issue, This solved my initial problems with a Maxtor III OneTouch drive.
1- Click the Start Button, type devmgmt.msc in the Start Search box and press Enter.
2- Expand the "IEEE 1394 Bus Host Controllers" node in the device tree on the right hand pane
3- Right click the host controller node select "Update driver software ..."
4- Select "Browse my computer for driver software"
5- Select "let me pick from a list of device driver on my computer ..." and Check the box before Show compatible hardware.
6. Choose the second option---1394 OHCI Compliant Host Controller (Legacy), and click next to update the driver.
The PC is working OK now.
I am glad you solved your problem. That is some great troubleshooting. Thank you for posting your solution in detail.
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