program crashes and BSODS :(

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  1. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #11

    Can you please upload the DMP file to us? The information you provided is not enough for us to analyze
    Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.
      My Computer


  2. Posts : 11
    windows 7 pro 64bit
    Thread Starter
       #12

    Ok here you go here are the 3 minidumps I have since my fresh install.
      My Computer


  3. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #13

    I'm sorry I'm misunderstanding what you meant. When did you do fresh install? Did you just do that after my advise in previous page????

    Again, based on these 3 DMP file, I suspect your graphic card as dxgkrnl.sys is still beling blamed. I would suggest you if you can borrow another graphic card and try on your system.
    You can try to re-install the graphic card again. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Code:
    fffff880`01124000 fffff880`0113e000   SI3132   SI3132.sys   Thu Oct 04 01:39:29 2007 (4703E1E1)
    fffff880`01904000 fffff880`0190c000   SiRemFil SiRemFil.sys Thu Jun 21 02:42:10 2007 (46798312)
    fffff880`011d8000 fffff880`011e1000   SiWinAcc SiWinAcc.sys Fri Jun 15 07:02:02 2007 (4671D6FA)
    They belong to Silicon image drivers. Please update them now or remove them. Drivers date from 2007 can't make your system run stable and actually I saw them appear in one of the crash. There are some exceptions but drivers need to be at least from 2009 until now to be compatible with window 7 most cases.

    Please update this driver, I think I mentioned earlier:
    Code:
    ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 10th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


    BUGCHECK SUMMARY:
    Code:
    BugCheck 3B, {c0000005, fffff88002d5853b, fffff880061fefa0, 0}
    
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+62f )
    
    Followup: MachineOwner
    ---------
    BugCheck 50, {fffff8800d676900, 0, fffff88003ea914b, 2}
    
    
    Could not read faulting driver name
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+23f )
    
    Followup: MachineOwner
    ---------
    BugCheck 24, {1904fb, fffff880081ef3a8, fffff880081eec00, fffff800028ee5e3}
    
    Unable to load image \SystemRoot\system32\DRIVERS\SiWinAcc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SiWinAcc.sys
    *** ERROR: Module load completed but symbols could not be loaded for SiWinAcc.sys
    Probably caused by : Ntfs.sys ( Ntfs!NtfsGetNextNtfsMcbEntry+87 )
    
    Followup: MachineOwner
    ---------
    Please run a disk check as well:
    Disk Check

    Regard,

    Tuan
      My Computer


  4. Posts : 11
    windows 7 pro 64bit
    Thread Starter
       #14

    ya i updated the asacpi like you asked and that one for the time is solved also ran are hard disk check on a brand new hard drive and it is fine aswell. I have had the computer shutting down when trying to run memtest86 so I believe there is some faulty ram. The video drivers are the version specific for my OS and they are on a fresh install of windows. So the only BSOD I was getting was the ntoskrnl.exe driver one. Could this be RAM issue aswell? If so I believe that is the issue for this BSOD, however, I have currently starting getting 2 more BSODS which are linked to these drivers: CLFS.SYS & Ntfs.sys Could these be linked to RAM aswell?
      My Computer


  5. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #15

    Please upload the newest dmp to us to prevent misunderstanding. If you upload every dmp, I will not know which one is the one you are having currently.
    It could be RAM that is faulty because 2 of the DMP above show exception code c000005 that is memory access violation. Therefore try to do memtest again.
    Ntfs.sys is hard drive controller driver, therefore please run a hard drive diagnostic:
    HD Diagnostic
      My Computer


  6. Posts : 11
    windows 7 pro 64bit
    Thread Starter
       #16

    here are all the minidumps that I am still having problems with.
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #17

    Just out of curiousity, why are you running the 64-bit Windows, when you only have 2GB RAM? You really should be using the 32-bit version, and perhaps this driver compatibility is part of the issue.

    The problem is very likely related to your outdated Silicon Image storage drivers. I could not find them under the downloads section for Window 7, but I did find Vista drivers, dated 2007/01/29.

    I did find this driver that should work: http://www.siliconimage.com/docs/313..._logo_win7.zip

    Be sure to install that.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Aug 13 19:43:26.761 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:23.446
    BugCheck 3B, {c0000005, fffff80002b49750, fffff88002861030, 0}
    Probably caused by : ntkrnlmp.exe ( nt!CmpDeleteKeyObject+780 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 02:55:27.508 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:25.194
    BugCheck BE, {fffff88000ce0920, 189000000302d121, fffff880022455e0, b}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4237e )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0xBE
    PROCESS_NAME:  services.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Aug 13 15:53:44.876 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:30.437
    BugCheck 50, {ffffffffffffffff, 8, ffffffffffffffff, 0}
    Probably caused by : win32k.sys ( win32k!FastGetProfileStringW+be )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  userinit.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 03:19:42.694 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:26.364
    BugCheck 50, {fffff88000be33b0, 0, fffff80002b6fd47, 0}
    Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+e7 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  services.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 03:27:32.355 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:23.041
    BugCheck 24, {1904fb, fffff88002fc7868, fffff88002fc70d0, fffff880012e83ba}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+f0a )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    
      My Computer


  8. Posts : 11
    windows 7 pro 64bit
    Thread Starter
       #18

    I have Silicon image drivers installed dated earlier than the vista ones you recommended. Also I started getting a BSOD every time I try to run asus update
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #19

    upload new dmp please
      My Computer


  10. Posts : 11
    windows 7 pro 64bit
    Thread Starter
       #20

    Gotta be honest with you at this point I am really getting ready to give up on this POS OS.
      My Computer


 
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