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Windows 7: Unexpected Shutdown - Problem Event Name: BlueScreen

17 Aug 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by shanky887614 View Post
the best thing to do is to

open start menu, right-click on computer then click on manage

on the sdcreen that opens click on device manager

then on sound video and game controllers

click on each of them then uninstall the driver, then restart your pc

you will then need to get your windows disk or a disk or file with the drivers on it

then go back to that menu after restart

then click on update/install and click on browse my compter or the internet
Let's hold off on that for the time being. We can see the driver dates in the dumps, and Windows Update doesn't usually find the latest drivers.


My System SpecsSystem Spec
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19 Aug 2010   #12
Leemo

Windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Page File was created 06/10/2008, original install date 11/07/2010.

Did you do the workaround to upgrade to 7 by going through Vista?

I suggest a custom install at this point.

The dumps blamed your Microsoft Audio drivers. What sound card do you have?
No I didn't go through Vista. I had Windows XP Media Center Edition and just inserted the Windows 7 Ultimate install disc and installed it from there.

I did a Custom install.

Soundcard: ASUSTeK Tiger Capture Device.
My System SpecsSystem Spec
19 Aug 2010   #13
shanky887614

win7 professional x64
 
 

did you use an upgrade cd?

because if you did by default it keeps some of the files unless you reformat when you install it
My System SpecsSystem Spec
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19 Aug 2010   #14
Leemo

Windows 7
 
 

I didn't use an Upgrade CD, I used the full installation CD.

When I did the Custom install it did however keep my old files in a folder named windows.old which was on my C drive.
My System SpecsSystem Spec
20 Aug 2010   #15
Jonathan_King

Windows 7 Professional x64
 
 

Run the Windows 7 upgrade advisor: Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues

Do you know anyone who would be willing to lend you their sound card? You may try purchasing a new one, but be sure it says Windows 7 compatible. Most Vista-compatible cards will work too, but you are taking your chances.
My System SpecsSystem Spec
22 Aug 2010   #16
Leemo

Windows 7
 
 

I ran the Windows 7 Upgrade Advisor again and it said everything is compatible, the report is attached.
My System SpecsSystem Spec
23 Aug 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

Do you have another sound card you could borrow, perhaps from a friend? See my last post.
My System SpecsSystem Spec
29 Aug 2010   #18
Leemo

Windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Do you have another sound card you could borrow, perhaps from a friend? See my last post.
No I don't. Is there not a driver I can download off the Internet that I could just install?
My System SpecsSystem Spec
30 Aug 2010   #19
Jonathan_King

Windows 7 Professional x64
 
 

You can try installing these ones: ASUSTeK Computer Inc.-Support-
My System SpecsSystem Spec
13 Sep 2010   #20
Leemo

Windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
You can try installing these ones: ASUSTeK Computer Inc.-Support-
I've tried installing those drivers and it just keeps saying "please plug in Xonar D1" or something like that. I'm guessing that's the wrong driver?

Do you know of anything else I can try?
My System SpecsSystem Spec
Reply

 Unexpected Shutdown - Problem Event Name: BlueScreen




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