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Windows 7: Crash and Bluescreens

14 Aug 2010   #1
DAM1987

Windows 7 64BIT
 
 
Crash and Bluescreens

So i Have Made a new computer and installed windows 7 64bit my specs should be below
every so often if i leave it on or play like bad company 2 it just locks up or blue screens i was told that it may be the ram so i replaced it but to no avail it still does it
new to this fourm stuff so any help would be nice thanks

64Bit OEM
reinstalled thursday so a week
all hardware 2months to a year old


My System SpecsSystem Spec
.
14 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi and Welcome

Can you please follow this instruction:
Blue Screen of Death (BSOD) Posting Instructions

Someone will be with you shortly

Regard,

Tuan
My System SpecsSystem Spec
14 Aug 2010   #3
DAM1987

Windows 7 64BIT
 
 

there we go i edited my post
My System SpecsSystem Spec
.

14 Aug 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

There were no .dmp files in your last attachment.. navigate to c:/windows/minidump and zip up the .dmp files and attach them to your next post..
My System SpecsSystem Spec
14 Aug 2010   #5
DAM1987

Windows 7 64BIT
 
 

there doesnt seem to be a mini dump folder i am not sure what this means
i havnt had a bluescreen since i reinstalled but i have had lock up hmm its hard to discribe i would be playing a game then it locks up i cant move i cant ctrl alt delete i cant move the mouse and the sounds of say a gun going off what ever was the last sound playing just stays there jared as it were

not sure if that will help. thanks
My System SpecsSystem Spec
14 Aug 2010   #6
DAM1987

Windows 7 64BIT
 
 

so i got ablue screen i will attatch another file there we go i hope that has what you need
My System SpecsSystem Spec
14 Aug 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

Quite simple, AVG is causing the problem. It is one program regarded by BSOD analysts to be a big cause of crashes.

Remove it with this tool: http://download.avg.com/filedir/util...removerx64.exe

Install Microsoft Security Essentials instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug 14 11:50:39.521 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:44.957
BugCheck C4, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+803b )
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avgnsa.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug 14 11:52:59.739 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:45.799
BugCheck C4, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+803b )
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  avgnsa.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
14 Aug 2010   #8
DAM1987

Windows 7 64BIT
 
 

thank you i will try this
hopefuly will work
My System SpecsSystem Spec
14 Aug 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Keep us posted!

~JK
My System SpecsSystem Spec
14 Aug 2010   #10
DAM1987

Windows 7 64BIT
 
 

so all was well. i done what you said it was playing eve online fine then i went to play a more heavy game bad company 2 i played 2 rounds then another lock up it wasnt a blue screen this time just locked up and i had to manualy press the power botton
My System SpecsSystem Spec
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 Crash and Bluescreens




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