BSOD Windows7 32bit

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  1. Posts : 13
    windows7 32bit
       #1

    BSOD Windows7 32bit


    Hello having problems with bsod's.... original operating sys is Vista which came with an upgrade to win7HmPrem. i had the same problems with Vista so I uninstalled Vista and just put the win7 upgrade on my system which has been about 3 months ago... I built the sys about 1 year ago so everything is fairly new. the crashes seem to happen most while playing Oblivion and other games.I've updated my drivers and tried other fixes to no avail.... HELP!!!! I have included the zip files per instruction.
    Thanks, GP5


    file:///F:/Windows7_BSOD_jcgriff2.zip

    file:///F:/bsod%20help.zip
    Last edited by groundpounder56; 14 Aug 2010 at 15:15. Reason: left out os/ver
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    groundpounder56 said:
    Hello having problems with bsod's.... original operating sys is Vista which came with an upgrade to win7HmPrem. i had the same problems with Vista so I uninstalled Vista and just put the win7 upgrade on my system which has been about 3 months ago... I built the sys about 1 year ago so everything is fairly new. the crashes seem to happen most while playing Oblivion and other games.I've updated my drivers and tried other fixes to no avail.... HELP!!!! I have included the zip files per instruction.
    Thanks, GP5


    file:///F:/Windows7_BSOD_jcgriff2.zip

    file:///F:/bsod%20help.zip
    Um, no you didnt. the DMP files are still on your F:\ drive
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Upload those files, by clicking on the Paperclip icon in the editing bar of your next post.
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  4. Posts : 13
    windows7 32bit
    Thread Starter
       #4

    lol... lets try that again
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Nicely done... :)

    Yikes, got enough BSODs there? 50 crashes dated June 6 to now. Hopefully we can get this resolved as soon as possible.

    I ran the past 12 dumps, unfortunately no single cause mentioned consistently.

    The most common cause seems to be related to your nVidia graphics card, but your drivers are up-to-date. Test your GPU temps with Speedfan. Could you please post a screenshot?

    A Preferred Method of Uploading/Posting Screen Shots

    Go ahead and remove Daemon Tools Pro. It is using a driver, SPTD.sys, that is notorious for causing BSODs. After the uninstall is done, remove STPD with this SPTD installer/uninstaller: DuplexSecure - Downloads

    Update your JMicron hard drive controller drivers:
    Code:
    jraid.sys    Mon Nov 03 21:20:23 2008
    ftp://driver.jmicron.com.tw/

    Do you have another video card you can use? I suggest borrowing one, or robbing one from another computer.

    Remove Avira, it is a well-known cause of BSODs. Here is the removal tool: http://www.avira.com/en/documents/ut...ninstXPeng.zip

    Install the free Microsoft Security Essentials instead: http://www.microsoft.com/security_essentials

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Aug 11 15:31:40.580 2010 (UTC - 4:00)
    System Uptime: 0 days 3:33:18.016
    BugCheck 1000008E, {c0000005, 82f67e72, abd53ac8, 0}
    Probably caused by : ntkrpamp.exe ( nt!AuthzBasepRemoveSecurityAttributeValueFromLists+12 )
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  SearchIndexer.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Aug 11 17:29:40.400 2010 (UTC - 4:00)
    System Uptime: 0 days 0:11:14.836
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Aug 11 11:49:21.571 2010 (UTC - 4:00)
    System Uptime: 0 days 0:08:31.007
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  Oblivion.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Thu Aug 12 20:43:01.294 2010 (UTC - 4:00)
    System Uptime: 0 days 0:39:31.730
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  plugin-contain
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 15:12:42.035 2010 (UTC - 4:00)
    System Uptime: 0 days 18:28:29.471
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    BugCheck 1000008E, {c0000005, 92cc0762, 9719a044, 0}
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+b1762 )
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  plugin-contain
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 16:15:16.402 2010 (UTC - 4:00)
    System Uptime: 0 days 1:01:40.838
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 01:52:24.110 2010 (UTC - 4:00)
    System Uptime: 0 days 0:16:53.546
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    BUGCHECK_STR:  0x119
    PROCESS_NAME:  Oblivion.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 01:59:40.543 2010 (UTC - 4:00)
    System Uptime: 0 days 0:06:32.855
    BugCheck 1000008E, {c0000005, 82cb25e5, 9c003240, 0}
    Probably caused by : fileinfo.sys ( fileinfo!FIStreamGet+36 )
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  svchost.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 13:17:01.939 2010 (UTC - 4:00)
    System Uptime: 0 days 0:19:48.375
    BUGCHECK_STR:  0xc2_99
    PROCESS_NAME:  ConvertXtoDvd.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 02:10:55.102 2010 (UTC - 4:00)
    System Uptime: 0 days 0:10:29.538
    BugCheck 1000008E, {c0000005, 82e75591, 90f8f8f0, 0}
    Probably caused by : ntkrpamp.exe ( nt!ObpWaitForMultipleObjects+14e )
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  MsMpEng.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 14:22:23.569 2010 (UTC - 4:00)
    System Uptime: 0 days 0:31:07.005
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  ConvertXtoDvd.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 14 13:48:35.305 2010 (UTC - 4:00)
    System Uptime: 0 days 0:06:42.741
    BugCheck D1, {4f8ba974, 2, 0, 92c862c3}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+822c3 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
      My Computer


  6. Posts : 13
    windows7 32bit
    Thread Starter
       #6

    RE


    OK I uninstalled Daemon and STPD, but was not sure which driver to get at JMICRON. Also tried to delete Avira but it keeps saying to close all programs which i don't belive I have any open. Already running MSE AntiVirus. Screen shots attached.As for the video card I don't have another but should be able to borrow one.
      My Computer


  7. Posts : 13
    windows7 32bit
    Thread Starter
       #7

    Hello is anyone still there... sure would like to get this resolved!
      My Computer


  8. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #8

    Use this tool to uninstall Avira >Info > Tool then reboot. This is the link to download the Jimicron driver: ftp://driver.jmicron.com.tw/

      My Computer


  9. Posts : 13
    windows7 32bit
    Thread Starter
       #9

    Well it seems as though my problem was with the memory. After running memtest 86 I found that my MB has two bad memory sockets .. after removing the memory from the bad slot. I haven't had a BSOD yet. Hopefully this has solved the problem.

    Oh and Johnathan_King after removing Daemon Tools Pro and SPTD.sys i could not use Windows Explorer..... after reinstalling SPTD.sys it started working again. Any ideas on that one?
    Last edited by groundpounder56; 18 Aug 2010 at 12:12. Reason: to add ? to J_K
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #10

    Great, thanks for the report!

    Now you can RMA the stick of RAM (or the whole kit if using a dual-channel setup) and hopefully get some working RAM.

    Keep us posted!
      My Computer


 
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