Windows 7: BSOD Windows7 32bit

groundpounder56 · 14 Aug 2010

Hello having problems with bsod's.... original operating sys is Vista which came with an upgrade to win7HmPrem. i had the same problems with Vista so I uninstalled Vista and just put the win7 upgrade on my system which has been about 3 months ago... I built the sys about 1 year ago so everything is fairly new. the crashes seem to happen most while playing Oblivion and other games.I've updated my drivers and tried other fixes to no avail.... HELP!!!! I have included the zip files per instruction.
Thanks, GP5

file:///F:/Windows7_BSOD_jcgriff2.zip

file:///F:/bsod%20help.zip

zigzag3143 · 14 Aug 2010

Quote: Originally Posted by groundpounder56

Hello having problems with bsod's.... original operating sys is Vista which came with an upgrade to win7HmPrem. i had the same problems with Vista so I uninstalled Vista and just put the win7 upgrade on my system which has been about 3 months ago... I built the sys about 1 year ago so everything is fairly new. the crashes seem to happen most while playing Oblivion and other games.I've updated my drivers and tried other fixes to no avail.... HELP!!!! I have included the zip files per instruction.
Thanks, GP5

file:///F:/Windows7_BSOD_jcgriff2.zip

file:///F:/bsod%20help.zip

Um, no you didnt. the DMP files are still on your F:\ drive

Jonathan_King · 14 Aug 2010

Upload those files, by clicking on the Paperclip icon in the editing bar of your next post.

groundpounder56 · 14 Aug 2010

lol... lets try that again

Jonathan_King · 14 Aug 2010

Nicely done...

Yikes, got enough BSODs there? 50 crashes dated June 6 to now. Hopefully we can get this resolved as soon as possible.

I ran the past 12 dumps, unfortunately no single cause mentioned consistently.

The most common cause seems to be related to your nVidia graphics card, but your drivers are up-to-date. Test your GPU temps with Speedfan. Could you please post a screenshot?

A Preferred Method of Uploading/Posting Screen Shots

Go ahead and remove Daemon Tools Pro. It is using a driver, SPTD.sys, that is notorious for causing BSODs. After the uninstall is done, remove STPD with this SPTD installer/uninstaller: DuplexSecure - Downloads

Update your JMicron hard drive controller drivers:

Code:

jraid.sys    Mon Nov 03 21:20:23 2008

ftp://driver.jmicron.com.tw/

Do you have another video card you can use? I suggest borrowing one, or robbing one from another computer.

Remove Avira, it is a well-known cause of BSODs. Here is the removal tool: http://www.avira.com/en/documents/ut...ninstXPeng.zip

Install the free Microsoft Security Essentials instead: http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Code:


Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 15:31:40.580 2010 (UTC - 4:00)
System Uptime: 0 days 3:33:18.016
BugCheck 1000008E, {c0000005, 82f67e72, abd53ac8, 0}
Probably caused by : ntkrpamp.exe ( nt!AuthzBasepRemoveSecurityAttributeValueFromLists+12 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 17:29:40.400 2010 (UTC - 4:00)
System Uptime: 0 days 0:11:14.836
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 11:49:21.571 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:31.007
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  Oblivion.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 20:43:01.294 2010 (UTC - 4:00)
System Uptime: 0 days 0:39:31.730
BUGCHECK_STR:  0x50
PROCESS_NAME:  plugin-contain
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 15:12:42.035 2010 (UTC - 4:00)
System Uptime: 0 days 18:28:29.471
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BugCheck 1000008E, {c0000005, 92cc0762, 9719a044, 0}
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+b1762 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  plugin-contain
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 16:15:16.402 2010 (UTC - 4:00)
System Uptime: 0 days 1:01:40.838
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 01:52:24.110 2010 (UTC - 4:00)
System Uptime: 0 days 0:16:53.546
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x119
PROCESS_NAME:  Oblivion.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 01:59:40.543 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:32.855
BugCheck 1000008E, {c0000005, 82cb25e5, 9c003240, 0}
Probably caused by : fileinfo.sys ( fileinfo!FIStreamGet+36 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 13:17:01.939 2010 (UTC - 4:00)
System Uptime: 0 days 0:19:48.375
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  ConvertXtoDvd.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 02:10:55.102 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:29.538
BugCheck 1000008E, {c0000005, 82e75591, 90f8f8f0, 0}
Probably caused by : ntkrpamp.exe ( nt!ObpWaitForMultipleObjects+14e )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  MsMpEng.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 14:22:23.569 2010 (UTC - 4:00)
System Uptime: 0 days 0:31:07.005
BUGCHECK_STR:  0x50
PROCESS_NAME:  ConvertXtoDvd.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 13:48:35.305 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:42.741
BugCheck D1, {4f8ba974, 2, 0, 92c862c3}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+822c3 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

groundpounder56 · 14 Aug 2010

OK I uninstalled Daemon and STPD, but was not sure which driver to get at JMICRON. Also tried to delete Avira but it keeps saying to close all programs which i don't belive I have any open. Already running MSE AntiVirus. Screen shots attached.As for the video card I don't have another but should be able to borrow one.

groundpounder56 · 15 Aug 2010

Hello is anyone still there... sure would like to get this resolved!

CarlTR6 · 15 Aug 2010

Use this tool to uninstall Avira >Info > Tool then reboot. This is the link to download the Jimicron driver: ftp://driver.jmicron.com.tw/

groundpounder56 · 18 Aug 2010

Well it seems as though my problem was with the memory. After running memtest 86 I found that my MB has two bad memory sockets .. after removing the memory from the bad slot. I haven't had a BSOD yet. Hopefully this has solved the problem.

Oh and Johnathan_King after removing Daemon Tools Pro and SPTD.sys i could not use Windows Explorer..... after reinstalling SPTD.sys it started working again. Any ideas on that one?

Jonathan_King · 18 Aug 2010

Great, thanks for the report!

Now you can RMA the stick of RAM (or the whole kit if using a dual-channel setup) and hopefully get some working RAM.

Keep us posted!