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14 Aug 2010 | #1 |
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yahoo messenger crash
yahoo messenger crashes when I try to enter a chat room
windows 7 64bit here is the error report Problem signature: Problem Event Name: APPCRASH Application Name: YAHOOM~1.EXE Application Version: 10.0.0.1270 Application Timestamp: 4c053ffe Fault Module Name: yacscom.dll Fault Module Version: 1.0.0.50 Fault Module Timestamp: 4c0540b8 Exception Code: c0000005 Exception Offset: 0000b2c1 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt |
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14 Aug 2010 | #2 |
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yahoo messenger crashes when I try to enter a chat room
windows 7 64bit here is the error report Problem signature: Problem Event Name: APPCRASH Application Name: YAHOOM~1.EXE Application Version: 10.0.0.1270 Application Timestamp: 4c053ffe Fault Module Name: yacscom.dll Fault Module Version: 1.0.0.50 Fault Module Timestamp: 4c0540b8 Exception Code: c0000005 Exception Offset: 0000b2c1 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt We really need the actual DMP file. If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. * Zip up the copy. * Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button. * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible. To test your memory Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes. Let us know if you need help Ken |
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