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Windows 7: Explorer keeps crashing

15 Aug 2010   #11
gtasmy

Windows 7
 
 

Quote   Quote: Originally Posted by electrotune1200 View Post
I put in a request for analysis of your dump files.

So i would give the thread a bit of time and see what other recommendations members have.
OK Thanx!!


My System SpecsSystem Spec
.
15 Aug 2010   #12
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

This appears to be a disk error. So to start with - run a checkdisk.

START -> type cmd.exe -> Right-click -> run as admin -> type chkdsk /r /f -> Press Y at prompt -> restart computer.

Also, Kaspersky is a potential problem here so remove it ASAP.

Kaspersky Removal -> KIS Removal -- jcgriff2.com

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 15 14:29:04.284 2010 (GMT+12)
System Uptime: 0 days 0:23:37.390
BugCheck F4, {3, fffffa80068abb30, fffffa80068abe10, fffff8000338b540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`068abb30 fffffa80`068abe10 fffff800`0338b540
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 03:48:16.930 2010 (GMT+12)
System Uptime: 0 days 0:11:46.036
BugCheck F4, {3, fffffa8006dcfb30, fffffa8006dcfe10, fffff800033965d0}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`06dcfb30 fffffa80`06dcfe10 fffff800`033965d0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
15 Aug 2010   #13
gtasmy

Windows 7
 
 

remove kasperky first or check disk first?
My System SpecsSystem Spec
.

15 Aug 2010   #14
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Any order. Removing Kaspersky will take the shortest amount of time.
My System SpecsSystem Spec
15 Aug 2010   #15
gtasmy

Windows 7
 
 

Running check disk at the moment
but what will I use for av if I get rid of kaspersky ???
My System SpecsSystem Spec
15 Aug 2010   #16
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Use Microsoft Security Essentials -> http://www.microsoft.com/Security_Essentials/
My System SpecsSystem Spec
15 Aug 2010   #17
gtasmy

Windows 7
 
 

Idk it doesn't look to secure and kaspersky never gave me problems before.... Maybe I'll switch back to the 2010 version if anything
My System SpecsSystem Spec
15 Aug 2010   #18
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

My System SpecsSystem Spec
15 Aug 2010   #19
gtasmy

Windows 7
 
 

just finished check disk and started it up - so far so good but i will keep using to make sure
If it is fixed than THANK YOU VERY MUCH reventon and electrotune1200 for all your help
from what I saw check disk fixed a bad sector containing a DLL called System~1.dll or something like that
My System SpecsSystem Spec
15 Aug 2010   #20
gtasmy

Windows 7
 
 

And now its asking me to update again (looks like the same ones as before) should i do it???
My System SpecsSystem Spec
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 Explorer keeps crashing




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