Brand new computer having some BSOD's

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  1. Posts : 33
    Windows 7 Home Premium x64
       #1

    Brand new computer having some BSOD's


    Hey.. So i've been having some random BSOD's since i got this new computer 3 days ago, especially when installing games/Programs so im doing as the "Blue Screen of Death (BSOD) Posting Instructions." is telling me..

    My Windows 7 is . . .
    - x64 (64-bit)
    - the original installed OS on the system?
    - OEM = came pre-installed on system (Came included with the system i bought from a Norwegian internet dealer at "www.Komplett.no" Which assembled the computer.)


    - What is the age of system (hardware): 3 days old.
    - What is the age of OS installation. : Also 3 days old.
    System specs should be included with my profile here.

    Thanks in advance anyone who helps :)
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Remove Norton with this tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

    If the BSODs persist, enable driver verifier: Driver Verifier - Enable and Disable

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 16:18:46.695 2010 (UTC - 4:00)
    System Uptime: 0 days 2:21:07.381
    BugCheck 50, {fffffa3201fb381a, 0, fffff80002dd4d0c, 7}
    Probably caused by : memory_corruption ( nt!MiLogPageAccess+dc )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  Installer.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 12:36:51.056 2010 (UTC - 4:00)
    System Uptime: 0 days 0:03:10.742
    BugCheck 1A, {41790, fffffa800140aea0, ffff, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
    BUGCHECK_STR:  0x1a_41790
    PROCESS_NAME:  svchost.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 13:23:08.782 2010 (UTC - 4:00)
    System Uptime: 0 days 0:45:51.077
    BugCheck 50, {fffff8a00af97000, 0, fffff80002f62533, 0}
    Probably caused by : ntkrnlmp.exe ( nt!HvpSetRangeProtection+a3 )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  TrustedInstall
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Aug 15 20:21:52.880 2010 (UTC - 4:00)
    System Uptime: 0 days 1:25:20.192
    BugCheck 1E, {ffffffffc0000005, fffff88008129760, 0, 0}
    Probably caused by : tcpip.sys ( tcpip!TcpTcbReassemblyAllocateHeaderData+4e )
    BUGCHECK_STR:  0x1E_c0000005
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Aug 15 18:56:06.330 2010 (UTC - 4:00)
    System Uptime: 0 days 7:49:35.017
    BugCheck 3B, {c0000005, fffff96000295edc, fffff88004454f50, 0}
    Probably caused by : win32k.sys ( win32k!GreDeleteWnd+14 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  explorer.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 13 17:42:43.504 2010 (UTC - 4:00)
    System Uptime: 0 days 1:14:04.800
    BugCheck 50, {fffff682ff7f0410, 0, fffff80002ca22e2, 5}
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  explorer.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
      My Computer


  3. Posts : 33
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Alright, ran the Norton removal tool, so i'll try installing the game that caused the BSOD's.

    Already had uninstalled Norton using the uninstall feature, so i thought that solved it, but apparently it didnt.

    Thanks for helping :)
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Yep, apparently the Norton uninstaller left drivers loaded in RAM.

    Keep us posted!
      My Computer


  5. Posts : 33
    Windows 7 Home Premium x64
    Thread Starter
       #5

    The Norton Removal Tool didnt seem to solve the problem as i got another BSOD..

    So im uploading another zip containing all the info as i though the "Windows7_BSOD_jcgriff2" Program was done and just closed it.

    Didnt try to enable the "Driver Verifier" Because of the warning "If Verifier flags a critical driver, it could leave your computer unbootable. Make sure you have created a system restore point and Windows 7 installation DVD or repair disc."
    I Dont have a System restore point yet.

    *Edit* Created a system restore point now, but i am unsure how the Driver Verifier works. But im going to try enabling it.
    Last edited by EkoWraith; 15 Aug 2010 at 21:50. Reason: Updated.
      My Computer


  6. Posts : 33
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Enabled "Driver Verifier" And rebooted.. Then the computer got reverted to an earlier restore point.. So there certrainly was something wrong, dont know if the BSOD's are solved, so someone check out my latest uploaded dump in the post above.

    Thanks again :)

    *Edit* Just had another bluescreen, and i wasnt doing anything at all..
    Last edited by EkoWraith; 15 Aug 2010 at 22:49. Reason: Update.
      My Computer


  7. Posts : 2
    Windows 7 32 bit
       #7

    0x3b stop error

    So update video card driver:

    Code:
    atikmdag atikmdag.sys Thu May 27 12:47:58 2010
    Drivers & Support | GAME.AMD.COM

    -----

    Old Razer drivers? Outrageously notorious. Look what you have:

    Code:
    DB3G     DB3G.sys     Mon Nov 07 01:33:11 2005
    Please update the driver for your particular hardware (Diamondback):

    Razer Support

    ------

    If you still have issues, uninstall ESET in safe mode using the special tool found here:

    AV Uninstallers

    Boot to normal mode and install MSE.

    -------

    Hope you enjoy man! :)
      My Computer


  8. Posts : 33
    Windows 7 Home Premium x64
    Thread Starter
       #8

    AgileVPN said:
    0x3b stop error

    So update video card driver:

    Code:
    atikmdag atikmdag.sys Thu May 27 12:47:58 2010
    Drivers & Support | GAME.AMD.COM

    -----

    Old Razer drivers? Outrageously notorious. Look what you have:

    Code:
    DB3G     DB3G.sys     Mon Nov 07 01:33:11 2005
    Please update the driver for your particular hardware (Diamondback):

    Razer Support

    ------

    If you still have issues, uninstall ESET in safe mode using the special tool found here:

    AV Uninstallers

    Boot to normal mode and install MSE.

    -------

    Hope you enjoy man! :)
    Thanks!
    Done all of the suggestions, and hoping that the BSOD's is gone!

    I will report back if there are any problems that occur!
      My Computer


  9. Posts : 33
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Yet another BSOD.. So im upoading another zipped dumpfile.
      My Computer


  10. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #10

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
      My Computer


 
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