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Windows 7: A bunch of BSOD's

16 Aug 2010   #1
TheUnreadEmail

OS X
 
 
A bunch of BSOD's

I have kept on recieving many BSOD ever since I purchased my new HP notebook (about 4 months now).

I've attached the recent batch of BSOD (all vary from some odd reason):

By the way, I have tested the ram and tried another bunch of ddr3 ram yet still a BSOD keeps occuring. I've also tested the HDD and the memory of the GPU yet no errors were detected. I've done numerous fresh reformats yet the problem still persists. All drivers have been updated and no USB devices has been connected to the computer apart from a mouse (which I have used on many computers without a problem).


My System SpecsSystem Spec
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16 Aug 2010   #2
Microhard

Windows 7 Ultimate 64 bit
 
 

Check you warranty to see if you can return it.
My System SpecsSystem Spec
16 Aug 2010   #3
Dom

Windows Seven Ultimate
 
 

All but one BSOD links to ntoskrnl.exe, which from the top of my head is the kernel of Windows. My gut feeling says that you have bought a corrupt Windows installation, and the files on the install CD are also corrupt. If you can, find someone you know who has the same version of Windows. Ask to borrow the CD, but instead of using their product key, use your own. Tell us if most BSODs disappear.
The BSOD that doesn't point to ntoskrnl.exe is related to the USB driver. Maybe before you get another copy in Windows, try updating USBPORT.sys and usbehci.sys. If the newest driver doesn't solve the USB BSOD's, you may have faulty ports.

(Or just do as the above mentioned )
My System SpecsSystem Spec
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16 Aug 2010   #4
TheUnreadEmail

OS X
 
 

Yep, I also have tried another version of windows 7 yet the problem still persists.

I will give HP a call tomorrow to see if they can fix my problem.
My System SpecsSystem Spec
16 Aug 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Im having a look at your .dmp files now... It may take a few minutes, so be patient..
My System SpecsSystem Spec
16 Aug 2010   #6
TheUnreadEmail

OS X
 
 

Quote   Quote: Originally Posted by Tews View Post
Im having a look at your .dmp files now... It may take a few minutes, so be patient..
Ok Thankyou.
My System SpecsSystem Spec
16 Aug 2010   #7
Tews

64-bit Windows 8.1 Pro
 
 

Besides what Dom has pointed out, one .dmp file points to AnyDVD.sys as the problem... Uninstall AnyDVD and lets see if this clears up your problem... If you continue to get BSOD crashes, enable driver verifier ..

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800032c0905, fffff88008189d40, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )

Followup: MachineOwner
---------


....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {226, fffff88004602880, fffff98002aa4e10, 0}

Unable to load image \SystemRoot\System32\Drivers\AnyDVD.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AnyDVD.sys
*** ERROR: Module load completed but symbols could not be loaded for AnyDVD.sys
Probably caused by : AnyDVD.sys ( AnyDVD+2880 )

Followup: MachineOwner
---------


....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff800030bd805, 0, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )

Followup: MachineOwner
---------


.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )

.............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800032c0905, fffff88008189d40, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )

Followup: MachineOwner
---------
These drivers should be updated to the latest version..

Code:
fffff880`06028000 fffff880`06159000   agrsm64  agrsm64.sys  Thu Aug 13 11:20:43 2009 (4A842F4B) .. Agere Systems Soft Modem part of LSI Logic - Support and Downloads
fffff880`01261000 fffff880`0126c000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB) ... AMD Storage Filter Driver ... http://www.amd.com/support/
fffff880`0467a000 fffff880`047c4c80   AVerBDA716x_x64 AVerBDA716x_x64.sys Fri Jun 05 05:58:38 2009 (4A28EC4E) ... AVerMedia driver AVerMedia AVerTV Global - TV Tuners, Media Player, IPTV and Multimedia Products - Support -
My System SpecsSystem Spec
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 A bunch of BSOD's




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