Random crashes

mambowarrior · 03 Nov 2009

I have multiple times a day random crashes of the system on non particular issues. Sometimes it's with just surfing on the internet, sometimes it's when i start playing a AVI file, sometimes it's when i have the internetradio on.

New ASUS P5QL Pro motherboard with Windows 7 x64. 8GB. fresh install, moved from Vista 64 Bit. Vista had no problems...

Have Run memory test86 v2.11 and no errors. 2 cards: Nvidia videocard 9500GT and Creative Audigy 2 ZS soundcard. Updated all drivers (nvidia / creative) and offcourse latest drivers Asus / Windows Update.

Please advise... added the dumps and my pc nfo..

torrentg · 03 Nov 2009

Completely uninstall AVG Antivirus from system. Test. Do same for 3rd party firewall software, if any. Test.

usasma · 03 Nov 2009

Multiple different BSOD error messages, coupled with the hardware issues mentioned below - suggests to me that you may have a hardware issue if the AVG replacement doesn't fix things.

You have 3 problematic devices. Check your device manager for them. Either update the drivers or remove the devices from your system (if built in, disable them in Device Manager).
Here's what the MSINFO32 report says:

Code:

Maxtor&1394_Storage_Front_Panel*    1394\MAXTOR&1394_STORAGE_FRONT_PANEL*\0010B92100315C87    De stuurprogramma's voor dit apparaat zijn niet geïnstalleerd.

USB-apparaat voor massaopslag    USB\VID_0DDA&PID_0102\2003-06    Kan dit apparaat niet starten.  
(Integrated Circuit Solution, Inc. All-In-One Card Reader )

Smartcard    SCFILTER\CID_2920006F789000\7&28D44F20&0&ABN_AMRO_E.DENTIFIER2_READER_0_SCFILTER_CID_2920006F789000    De stuurprogramma's voor dit apparaat zijn niet geïnstalleerd.
(Some sort of card reader also)

If that doesn't fix things, then I'd suggest a HDD Diagnostic ( HD Diagnostic ) and a Memory Diagnostic ( Memory Diagnostics ) for starters.

A wide variety of errors. Here's the summary of the last 15 memory dumps:

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 21 15:59:48.877 2009 (GMT-5)
System Uptime: 1 days 9:09:21.859
BugCheck D1, {4f444646, 2, 0, fffff88004012cc3}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 22 14:19:10.022 2009 (GMT-5)
System Uptime: 0 days 22:16:58.598
BugCheck 1000007E, {ffffffffc000001d, fffffa800a496a42, fffff88002e56788, fffff88002e55fe0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+37bd1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Oct 25 06:44:48.844 2009 (GMT-5)
System Uptime: 2 days 16:24:10.254
BugCheck 3B, {c0000005, fffff800033945bf, fffff8800c8f7050, 0}
Probably caused by : ntkrnlmp.exe ( nt!IopCloseFile+4f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 28 16:04:59.320 2009 (GMT-5)
System Uptime: 3 days 0:11:57.695
BugCheck A, {fffff800573950ba, 2, 0, fffff800030d3d3e}
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+95ac )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:12:58.654 2009 (GMT-5)
System Uptime: 0 days 0:03:21.231
BugCheck D1, {fffffffffff8a000, 2, 0, fffff88006d927d1}
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIrpMajorRead+37d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:02:12.922 2009 (GMT-5)
System Uptime: 0 days 20:54:57.760
BugCheck 3B, {c0000005, fffff880010134f3, fffff8800bc97ef0, 0}
Probably caused by : fltmgr.sys ( fltmgr! ?? ::FNODOBFM::`string'+1b8f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 13:08:22.832 2009 (GMT-5)
System Uptime: 0 days 0:04:33.408
BugCheck 24, {1904fb, fffff88003f73028, fffff88003f72880, fffff8000339f95b}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCacheSharedSecurityForCreate+b2 )
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
PROCESS_NAME:  avgrsa.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Oct 30 06:53:55.160 2009 (GMT-5)
System Uptime: 0 days 3:36:25.142
BugCheck 3B, {c000001d, fffff800033bdabe, fffff8800b007ed0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+8df )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Oct 29 21:37:10.899 2009 (GMT-5)
System Uptime: 0 days 8:22:31.475
BugCheck 9F, {3, fffffa80077e2060, fffff80000b9c518, fffffa800ac4e740}
*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
Probably caused by : ctaud2k.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 17:26:07.338 2009 (GMT-5)
System Uptime: 0 days 10:31:40.914
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BugCheck 116, {fffffa8009b32010, fffff880049c8220, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+e7220 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 06:51:38.508 2009 (GMT-5)
System Uptime: 0 days 23:54:56.490
BugCheck 24, {1904fb, fffff8800cbde4f8, fffff8800cbddd50, fffff880012afb41}
Probably caused by : Ntfs.sys ( Ntfs!NtfsRestartIndexEnumeration+1e1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Oct 31 23:27:28.421 2009 (GMT-5)
System Uptime: 0 days 5:59:34.554
BugCheck BE, {fffff88006d943f6, 800000021eb89121, fffff88003ba6130, b}
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+225 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 15:29:24.032 2009 (GMT-5)
System Uptime: 0 days 0:25:56.609
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ataport.SYS ( ataport!IdeProcessCompletedRequests+238 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 15:01:38.856 2009 (GMT-5)
System Uptime: 0 days 4:15:31.838
BugCheck FC, {fffff8a000141ec0, 94100001fca40963, fffff88002ffbf70, 0}
Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+29 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov  2 06:56:59.479 2009 (GMT-5)
System Uptime: 1 days 7:27:22.057
BugCheck D1, {6ec3b3, 2, 1, fffff88001159fe8}
Probably caused by : volsnap.sys ( volsnap!IoGetIoPriorityHint+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcsrva.exe

mambowarrior · 08 Nov 2009

AVG is now from the system, as are the 3 devices. Still some crashes but less often. NTFS.sys crash. Will try new System HDD en repost if that was the solution.

mambowarrior · 13 Nov 2009

Replaced Prime HDD, re-installed Windows7 completely. Still getting bsod on:
BCCode: 3b
& FLTMGR

Roled back Nvidia driver to WDM microsoft Windows 7 driver.

mambowarrior · 16 Nov 2009

Still problems....
0xc0000005
0x50830
0x1904fb
0xffffffffc000001d

and so on.... All new hardware... What can be the issue...???

torrentg · 16 Nov 2009

Possibly this:

secdrv secdrv.SYS Wed Sep 13 09:18:38 2006

Update or uninstall it from system.

And always run the latest or beta NVIDIA driver. Not MS one.

Also, it's good to install latest chipset drivers - http://downloads.guru3d.com/Mainboar...VIDIA_c19.html

mambowarrior · 17 Nov 2009

Hi torrentg,

Thanks for your add.. Unfortunaly it's still not working.
This is what i've done:

Reinstalled Win7 x64 (today again)
Runned only windows update (1 crash)
Updated hardware drivers (Nvidia Beta/creative/realtek/Asus/Intel) few crashes while installing
No bad hardware in Device Manager anymore...
Installing or having the PC standing by makes it sometimes crash... out of nothing...
Switched the 4x2GB memory from location.
Checked clocking of Asus, is set to automatic.

All errors in eventlog point to 41 kernel power error...

Herewith my newest dumps and systeminfo. I'm getting crazy and a lot of headacke!!!

torrentg · 17 Nov 2009

Alright. Without getting too complicated for the moment at least, I saw something that suggests a new bios update will do good.

So do yourself a favor and install the latest bios from 8/14/2009 here.

Post back and let us know how it goes after. Upload a new dump if bsod happens after doing this.

mambowarrior · 20 Nov 2009

Won't believe it that a Biosupdate just for a Keyboard fix, stops all errors and had only one crash after the installment...2 days up now... thank you so much!!!