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Windows 7: BSOD on HP Pavilion dv7-1451

20 Aug 2010   #11

Microsoft Window 7 Professional 32 bit


Tom (Tews) was right when he told you to remove HP Smart Protection guard. First of all its driver is from 2008 and is out of date for window 7, so basically even if you succesfully install it on your computer, in a nice day it will crash.
Stop code 9F is almost always driver related.

Another thing I could think of is that you also have Avira in your system, and you are trying to install another protection program which may cause conflict sometime. I'm not sure what is HP smart protection guard, but I have seen some system crash when they try to use 2 or 3 firewall and AV at the same time (not include poor coded program). You can try to remove Avira to see if you will be able to install HP smart protection.

I also see that you have some other out of date drivers, so please update them:
agrsm64  agrsm64.sys  Mon Nov 10 22:01:35 2008 (49184CCF)
Agere Systems Soft Modem    part   of LSI Logic -Support and Downloads
usbfilter usbfilter.sys Thu May 29 05:54:15 2008 (483DE297)
AMD USB Filter Driver (likely part of the chipset | Support & Downloads
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.863\081910-43399-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`03040e50
Debug session time: Fri Aug 20 00:05:11.268 2010 (UTC + 7:00)
System Uptime: 0 days 21:47:52.593
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8003ce3680, fffff80000b9c510}

Unable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : umbus.sys

Followup: MachineOwner


My System SpecsSystem Spec
20 Aug 2010   #12

windows 7 home premium

Thanks anyway Tuan,

I tried to dive the web to find updates for those 2 guys (modem and USB filter but unsuccessful).
Maybe I better revert back to vista now to avoid much more headache.

My System SpecsSystem Spec

 BSOD on HP Pavilion dv7-1451

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