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Windows 7: BSOD - Every ~:30 Minutes!

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16 Aug 2010   #1
itzfitz

WIN 7 x64
 
 
BSOD - Every ~:30 Minutes!

  • Win 7 x64
  • Retail OS
  • Brand-new, fresh install on 8.14.10 (2 days ago)
  • Laptop is 3 years old (and never had this problem before with either XP Pro or Vista)
  • Two (2) zip files are attached



My System SpecsSystem Spec
.
16 Aug 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by itzfitz View Post
  • Win 7 x64
  • Retail OS
  • Brand-new, fresh install on 8.14.10 (2 days ago)
  • Laptop is 3 years old (and never had this problem before with either XP Pro or Vista)
  • Two (2) zip files are attached

These crashes were all caused by hardware, in this case you network driver (netw5v64.sys-- which is circa vista) Replace it. Update the others listed below

Let us know if you need help


Ken

Analysis
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\081610-16224-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Mon Aug 16 05:06:21.136 2010 (GMT-4)
System Uptime: 0 days 1:16:07.133
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002a06477}

Unable to load image \SystemRoot\system32\DRIVERS\netw5v64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a06477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf50e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaNextContiguousPiece+103
fffff800`02a06477 448b08          mov     r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  bittorrent.exe

TRAP_FRAME:  fffff88007a19f40 -- (.trap 0xfffff88007a19f40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000d4c
rdx=0000000000000d4c rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a06477 rsp=fffff88007a1a0d8 rbp=0000000000000000
 r8=000000000000001c  r9=0000000000000000 r10=00000000000fffff
r11=fffffa8005162970 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`02a06477 448b08          mov     r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002abcca9 to fffff80002abd740

STACK_TEXT:  
fffff880`07a19df8 fffff800`02abcca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`07a19e00 fffff800`02abb920 : 00000000`00002000 fffffa80`069254e0 00000000`001f37d4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`07a19f40 fffff800`02a06477 : fffffa80`06eec6e0 fffffa80`048302b4 fffff800`02a06524 fffffa80`069254e0 : nt!KiPageFault+0x260
fffff880`07a1a0d8 fffff800`02a06524 : fffffa80`069254e0 fffffa80`05162970 fffffa80`045f4100 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`07a1a0f0 fffff800`02a094fb : fffffa80`069254e0 fffffa80`05162970 fffffa80`06eec6e0 fffff880`048a71c7 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`07a1a140 fffff800`02a09472 : fffffa80`069254e0 fffffa80`069254d8 00000000`0000001c 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`07a1a1d0 fffff800`02a0894f : fffffa80`05163e20 fffff800`02a0601e 00000000`00000004 00000000`00000005 : hal!IoMapTransfer+0x8e
fffff880`07a1a210 fffff800`02a08afd : fffffa80`04fa1050 fffffa80`05162970 00000000`00000001 fffffa80`00000468 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`07a1a2b0 fffff800`02a09156 : fffffa80`05162970 00000000`00000000 fffffa80`05162900 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
fffff880`07a1a2e0 fffff800`02a0871f : fffffa80`03e79e40 00000000`0000005a fffffa80`05162970 fffffa80`03fa11a0 : hal!HalAllocateAdapterChannel+0x11a
fffff880`07a1a320 fffff880`014027c0 : fffffa80`06e0cb40 fffffa80`051627f0 00000000`000000a0 fffff880`04ae3f27 : hal!HalBuildScatterGatherList+0x2f3
fffff880`07a1a390 fffff880`0489cb7d : fffffa80`04fa11a0 fffff880`04ae3b20 fffffa80`0462cdc0 fffff780`00000014 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`07a1a430 fffffa80`04fa11a0 : fffff880`04ae3b20 fffffa80`0462cdc0 fffff780`00000014 00000000`00000000 : netw5v64+0x5b7d
fffff880`07a1a438 fffff880`04ae3b20 : fffffa80`0462cdc0 fffff780`00000014 00000000`00000000 0000005a`00000100 : 0xfffffa80`04fa11a0
fffff880`07a1a440 fffffa80`0462cdc0 : fffff780`00000014 00000000`00000000 0000005a`00000100 00000000`00000000 : netw5v64+0x24cb20
fffff880`07a1a448 fffff780`00000014 : 00000000`00000000 0000005a`00000100 00000000`00000000 fffff880`048a4fb9 : 0xfffffa80`0462cdc0
fffff880`07a1a450 00000000`00000000 : 0000005a`00000100 00000000`00000000 fffff880`048a4fb9 fffff880`04b63f80 : 0xfffff780`00000014


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netw5v64+5b7d
fffff880`0489cb7d ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  netw5v64+5b7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netw5v64

IMAGE_NAME:  netw5v64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49cbab84

FAILURE_BUCKET_ID:  X64_0xA_netw5v64+5b7d

BUCKET_ID:  X64_0xA_netw5v64+5b7d

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a06477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaNextContiguousPiece+103
fffff800`02a06477 448b08          mov     r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  bittorrent.exe

TRAP_FRAME:  fffff88007a19f40 -- (.trap 0xfffff88007a19f40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000d4c
rdx=0000000000000d4c rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a06477 rsp=fffff88007a1a0d8 rbp=0000000000000000
 r8=000000000000001c  r9=0000000000000000 r10=00000000000fffff
r11=fffffa8005162970 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`02a06477 448b08          mov     r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002abcca9 to fffff80002abd740

STACK_TEXT:  
fffff880`07a19df8 fffff800`02abcca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`07a19e00 fffff800`02abb920 : 00000000`00002000 fffffa80`069254e0 00000000`001f37d4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`07a19f40 fffff800`02a06477 : fffffa80`06eec6e0 fffffa80`048302b4 fffff800`02a06524 fffffa80`069254e0 : nt!KiPageFault+0x260
fffff880`07a1a0d8 fffff800`02a06524 : fffffa80`069254e0 fffffa80`05162970 fffffa80`045f4100 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`07a1a0f0 fffff800`02a094fb : fffffa80`069254e0 fffffa80`05162970 fffffa80`06eec6e0 fffff880`048a71c7 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`07a1a140 fffff800`02a09472 : fffffa80`069254e0 fffffa80`069254d8 00000000`0000001c 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`07a1a1d0 fffff800`02a0894f : fffffa80`05163e20 fffff800`02a0601e 00000000`00000004 00000000`00000005 : hal!IoMapTransfer+0x8e
fffff880`07a1a210 fffff800`02a08afd : fffffa80`04fa1050 fffffa80`05162970 00000000`00000001 fffffa80`00000468 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`07a1a2b0 fffff800`02a09156 : fffffa80`05162970 00000000`00000000 fffffa80`05162900 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
fffff880`07a1a2e0 fffff800`02a0871f : fffffa80`03e79e40 00000000`0000005a fffffa80`05162970 fffffa80`03fa11a0 : hal!HalAllocateAdapterChannel+0x11a
fffff880`07a1a320 fffff880`014027c0 : fffffa80`06e0cb40 fffffa80`051627f0 00000000`000000a0 fffff880`04ae3f27 : hal!HalBuildScatterGatherList+0x2f3
fffff880`07a1a390 fffff880`0489cb7d : fffffa80`04fa11a0 fffff880`04ae3b20 fffffa80`0462cdc0 fffff780`00000014 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`07a1a430 fffffa80`04fa11a0 : fffff880`04ae3b20 fffffa80`0462cdc0 fffff780`00000014 00000000`00000000 : netw5v64+0x5b7d
fffff880`07a1a438 fffff880`04ae3b20 : fffffa80`0462cdc0 fffff780`00000014 00000000`00000000 0000005a`00000100 : 0xfffffa80`04fa11a0
fffff880`07a1a440 fffffa80`0462cdc0 : fffff780`00000014 00000000`00000000 0000005a`00000100 00000000`00000000 : netw5v64+0x24cb20
fffff880`07a1a448 fffff780`00000014 : 00000000`00000000 0000005a`00000100 00000000`00000000 fffff880`048a4fb9 : 0xfffffa80`0462cdc0
fffff880`07a1a450 00000000`00000000 : 0000005a`00000100 00000000`00000000 fffff880`048a4fb9 fffff880`04b63f80 : 0xfffff780`00000014


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netw5v64+5b7d
fffff880`0489cb7d ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  netw5v64+5b7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netw5v64

IMAGE_NAME:  netw5v64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49cbab84

FAILURE_BUCKET_ID:  X64_0xA_netw5v64+5b7d

BUCKET_ID:  X64_0xA_netw5v64+5b7d

Followup: MachineOwner
---------
Old Drivers need Updating
Code:
gtipci21.sys        fffff880`043bd000    fffff880`043e2800    0x00025800    0x45096d84    9/14/2006 10:56:04                        
tifm21.sys        fffff880`04800000    fffff880`04853000    0x00053000    0x47629fce    12/14/2007 11:22:54                        
agrsm64.sys        fffff880`068b4000    fffff880`069d6000    0x00122000    0x49184ccf    11/10/2008 11:01:35                        
e1e6032e.sys        fffff880`042dd000    fffff880`04325000    0x00048000    0x49c923b3    3/24/2009 14:17:23                        
netw5v64.sys        fffff880`04867000    fffff880`04da2000    0x0053b000    0x49cbab84    3/26/2009 12:21:24                        
spldr.sys        fffff880`015e6000    fffff880`015ee000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`03800000    fffff880`03871000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
amdxata.sys        fffff880`010a8000    fffff880`010b3000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59
My System SpecsSystem Spec
Reply

 BSOD - Every ~:30 Minutes!




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