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Windows 7: Newly bought PC, Windows 7 and 5 Blue screens already

16 Aug 2010   #1
Sickojones

windows 7
 
 
Newly bought PC, Windows 7 and 5 Blue screens already

I recently bought a new PC;

4.2GHz Processor
4gb RAM
ATI Radeon HD 5700 Series

And Windows 7 64 bit OS.

I have only had this for 4 days and have already had 5 blue screens, they have occurred with different programs running so i don't see a connection that way. The files that may help identify the problem are;

C:\Windows\Minidump\081710-17394-01.dmp
C:\Users\Max\AppData\Local\Temp\WER-5106926-0.sysdata.xml

and;

C:\Users\Max\AppData\Local\Temp\WER227F.tmp.WERInternalMetadata.xml
C:\Windows\MEMORY.DMP

Not sure what else to put really, any help is appreciated.

Thanks


My System SpecsSystem Spec
.
16 Aug 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sickojones View Post
I recently bought a new PC;

4.2GHz Processor
4gb RAM
ATI Radeon HD 5700 Series

And Windows 7 64 bit OS.

I have only had this for 4 days and have already had 5 blue screens, they have occurred with different programs running so i don't see a connection that way. The files that may help identify the problem are;

C:\Windows\Minidump\081710-17394-01.dmp
C:\Users\Max\AppData\Local\Temp\WER-5106926-0.sysdata.xml

and;

C:\Users\Max\AppData\Local\Temp\WER227F.tmp.WERInternalMetadata.xml
C:\Windows\MEMORY.DMP

Not sure what else to put really, any help is appreciated.

Thanks
We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
16 Aug 2010   #3
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

I would take it back.
Spending hard earned money on a new computer and having 5 BSOD's in 4 days I would be knocking at their doors at opening time the next morning. IMHO
My System SpecsSystem Spec
.

16 Aug 2010   #4
Sickojones

windows 7
 
 

Ok, there was only two dump files (I think i acidently removed the others earlier :S) I bought it from overclockers uk and am considering ringing up and returning it as i have had a lot of problems, want to see if its easily solved first though.

Hope this helps, thanks again.
My System SpecsSystem Spec
16 Aug 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sickojones View Post
Ok, there was only two dump files (I think i acidently removed the others earlier :S) I bought it from overclockers uk and am considering ringing up and returning it as i have had a lot of problems, want to see if its easily solved first though.

Hope this helps, thanks again.
Are you by chance overclocking and if so how much?
My System SpecsSystem Spec
16 Aug 2010   #6
Sickojones

windows 7
 
 

Yes, 2.93ghz to ~4.2Ghz
My System SpecsSystem Spec
16 Aug 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sickojones View Post
Yes, 2.93ghz to ~4.2Ghz
Um, no wonder you are BSOD'ing. Have you tried running it stock to see if it crashes before you haul it back?

I saw a few drivers in the DMP that needed updating, you might want to start there



ken
My System SpecsSystem Spec
16 Aug 2010   #8
Sickojones

windows 7
 
 

Hmm, wouldn't say i know how to run it stock and i already updated my ATI drivers, does it look like a problem that is easy enough to fix?

Thanks
My System SpecsSystem Spec
16 Aug 2010   #9
ttran

Microsoft Window 7 Professional 32 bit
 
 

Go to BIOS and set everything to default optimal setting
My System SpecsSystem Spec
16 Aug 2010   #10
Sickojones

windows 7
 
 

Sorry but i've no idea how to go to bios and change the settings I'm a bit dumb when it comes to this rofl.
My System SpecsSystem Spec
Reply

 Newly bought PC, Windows 7 and 5 Blue screens already




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