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Windows 7: windows 7 restart after Blue screan.

23 Aug 2010   #11
lorddenis

 

Quote   Quote: Originally Posted by Jonathan_King View Post
Do you have ZoneAlarm installed? If so, remove it with this tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe

BitDefender should go, on account of the NETIO.sys blamed dump. Here is the removal tool: http://www.bitdefender.com/uninstall

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 16:57:20.759 2010 (GMT-4)
System Uptime: 0 days 12:03:48.554
BugCheck 1000007E, {ffffffffc0000005, fffff880017c2829, fffff88002fd2778, fffff88002fd1fe0}
Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
no i dont have zone alarm instaled.

first avg and now bitdefender ? what does my PC have against antiviros software.

i have alcohol 120% but i olmost never use it... can this virtual drive be "WD SmartWare" ?

Quote   Quote: Originally Posted by zigzag3143 View Post
You might also want to do a check disk as there is a mention of a disk hardware error in the enclosed DMP file

To do chkdsk

CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.






Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\082310-28033-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03019000 PsLoadedModuleList = 0xfffff800`03256e50
Debug session time: Mon Aug 23 03:26:39.579 2010 (GMT-4)
System Uptime: 0 days 3:46:35.609
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {20, ffffffffc000009d, fffffa8008dd4078, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4c5e0 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa8008dd4078, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000009d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  1

LAST_CONTROL_TRANSFER:  from fffff800030c13fc to fffff80003089740

STACK_TEXT:  
fffff880`033d9828 fffff800`030c13fc : 00000000`0000007a 00000000`00000020 ffffffff`c000009d fffffa80`08dd4078 : nt!KeBugCheckEx
fffff880`033d9830 fffff800`03073637 : fffffa80`08dd4010 00000000`c000009d 00000000`00000000 fffffa80`08dd40a8 : nt! ?? ::FNODOBFM::`string'+0x4c5e0
fffff880`033d98f0 fffff800`030660c7 : fffffa80`07935a10 fffffa80`07935a60 00000000`00000000 00000000`00000000 : nt!IopCompletePageWrite+0x57
fffff880`033d9920 fffff800`03090b9d : fffffa80`07935a10 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`033d99a0 fffff800`0308cd4b : 00000103`0987b801 00000000`00000000 00000000`00000000 fffff880`033d9a50 : nt!KiCommitThreadWait+0x3dd
fffff880`033d9a30 fffff800`03023abf : fffffa80`00000002 fffff880`033d9d20 00000000`00000001 fffffa80`00000013 : nt!KeWaitForMultipleObjects+0x271
fffff880`033d9ce0 fffff800`0332dc06 : fffffa80`07935a10 00000000`10002000 00000000`00000080 00000000`00000001 : nt!MiModifiedPageWriter+0xcf
fffff880`033d9d40 fffff800`03067c26 : fffff880`009b2180 fffffa80`07935a10 fffff880`009bd0c0 01ca03ff`7a0c7524 : nt!PspSystemThreadStartup+0x5a
fffff880`033d9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4c5e0
fffff800`030c13fc cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4c5e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c5e0

BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c5e0

Followup: MachineOwner
---------
Let us know if you need any further help


Ken

i did as you asked and i hope this is the report that you wanted. for all 3 particions.

[spoiler]

Code:
Chkdsk was executed in read-only mode on a volume snapshot.  

Checking file system on H:
The type of the file system is NTFS.
Volume label is Denis .

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  111872 file records processed.                                          File verification completed.
  3 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              0 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
  114852 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  111872 file SDs/SIDs processed.                                         Cleaning up 26 unused index entries from index $SII of file 0x9.
Cleaning up 26 unused index entries from index $SDH of file 0x9.
Cleaning up 26 unused security descriptors.
Security descriptor verification completed.
  1491 data files processed.                                            CHKDSK is verifying Usn Journal...
  1179792 USN bytes processed.                                             Usn Journal verification completed.
Windows has checked the file system and found no problems.

 874358783 KB total disk space.
 269598556 KB in 14973 files.
      9040 KB in 1492 indexes.
         0 KB in bad sectors.
    206063 KB in use by the system.
     65536 KB occupied by the log file.
 604545124 KB available on disk.

      4096 bytes in each allocation unit.
 218589695 total allocation units on disk.
 151136281 allocation units available on disk.
Code:
Chkdsk was executed in read-only mode on a volume snapshot.  

Checking file system on C:
The type of the file system is NTFS.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  153344 file records processed.                                          File verification completed.
  715 large file records processed.                                      0 bad file records processed.                                        2 EA records processed.                                              44 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
  225440 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  153344 file SDs/SIDs processed.                                         Cleaning up 594 unused index entries from index $SII of file 0x9.
Cleaning up 594 unused index entries from index $SDH of file 0x9.
Cleaning up 594 unused security descriptors.
Security descriptor verification completed.
  36049 data files processed.                                            CHKDSK is verifying Usn Journal...
  35060232 USN bytes processed.                                             Usn Journal verification completed.
Windows has checked the file system and found no problems.

 102297599 KB total disk space.
  42860672 KB in 109293 files.
     90176 KB in 36050 indexes.
         0 KB in bad sectors.
    258815 KB in use by the system.
     65536 KB occupied by the log file.
  59087936 KB available on disk.

      4096 bytes in each allocation unit.
  25574399 total allocation units on disk.
  14771984 allocation units available on disk.
Code:
Chkdsk was executed in read-only mode on a volume snapshot.  

Checking file system on J:
The type of the file system is NTFS.
Volume label is Denis.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  31232 file records processed.                                          File verification completed.
  22 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              0 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
  33778 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  31232 file SDs/SIDs processed.                                         Cleaning up 18 unused index entries from index $SII of file 0x9.
Cleaning up 18 unused index entries from index $SDH of file 0x9.
Cleaning up 18 unused security descriptors.
Security descriptor verification completed.
  1274 data files processed.                                            CHKDSK is verifying Usn Journal...
  449720 USN bytes processed.                                             Usn Journal verification completed.
Windows has checked the file system and found no problems.

 487699455 KB total disk space.
  52138452 KB in 26809 files.
     11092 KB in 1275 indexes.
         0 KB in bad sectors.
    112583 KB in use by the system.
     65536 KB occupied by the log file.
 435437328 KB available on disk.

      4096 bytes in each allocation unit.
 121924863 total allocation units on disk.
 108859332 allocation units available on disk.
[/spoiler]

after it was done the PC restarted turned on and the again a blue screan appeared that has to mean somthing. right ?

this is the file report for the blue screan.


My System SpecsSystem Spec
.
23 Aug 2010   #12
ttran

Microsoft Window 7 Professional 32 bit
 
 

Please remove BitDefender firewall, its driver was blamed in the DMP with the stop code that is typically caused by 3rd party firewall or AV
How to uninstall BitDefender

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.134\082310-29374-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e07000 PsLoadedModuleList = 0xfffff800`03044e50
Debug session time: Mon Aug 23 17:30:37.036 2010 (UTC + 7:00)
System Uptime: 0 days 0:02:26.831
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800175125c, fffff88002fb65a8, fffff88002fb5e10}

Unable to load image \SystemRoot\system32\DRIVERS\BdfNdisf6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BdfNdisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for BdfNdisf6.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+1dc )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
Reply

 windows 7 restart after Blue screan.




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