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Windows 7: Problems solving blue screen continueously

18 Aug 2010   #51
samlp

Window 7
 
 

Check if if uninstalled?.i have upload new minidump


My System SpecsSystem Spec
.
18 Aug 2010   #52
Jonathan_King

Windows 7 Professional x64
 
 

Nope, still installed.

Download this tool: http://download.eset.com/special/ESETUninstaller.exe

Save it to your computer, then double-click on it. Say "Yes" to any warnings you might get.
My System SpecsSystem Spec
18 Aug 2010   #53
samlp

Window 7
 
 

its say ERROR! pc is running in normal boot,please run safe boot or boot live CD/DVD/USB
PRess any key to exit
My System SpecsSystem Spec
.

18 Aug 2010   #54
Jonathan_King

Windows 7 Professional x64
 
 

No problem.

Boot your computer up in Safe Mode. See this tutorial: Safe Mode

Then run the tool again.
My System SpecsSystem Spec
18 Aug 2010   #55
samlp

Window 7
 
 

press what button to go safe mode?i dun understand the steps
My System SpecsSystem Spec
18 Aug 2010   #56
Jonathan_King

Windows 7 Professional x64
 
 

1. Reboot the computer.

2. As soon as it shuts down, start pressing F8 as fast as you can. Just keep on pressing it repeatedly until you see a screen that offers you the choice of Safe Mode, Safe Mode with Networking, Normal Mode, and a few more,

3. Use the up and down arrows to select Safe Mode.

4. Press enter.

5. When the desktop is loaded, double-click on the ESET tool you downloaded.
My System SpecsSystem Spec
18 Aug 2010   #57
samlp

Window 7
 
 

it only appear SATA boot and CD DVD boot
My System SpecsSystem Spec
18 Aug 2010   #58
samlp

Window 7
 
 

ok done.do check isit removed anot thank
My System SpecsSystem Spec
18 Aug 2010   #59
Jonathan_King

Windows 7 Professional x64
 
 

Now just wait for more bluescreens.

In the meanwhile, install this: http://www.microsoft.com/security_essentials

If you get more BSODs, upload the new dumps.
My System SpecsSystem Spec
18 Aug 2010   #60
samlp

Window 7
 
 

okok thanks.the microsoft anti virus i installed already
My System SpecsSystem Spec
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