BSOD after editing hosts file and running warcraft 3?


  1. Hetch
    Posts : 15
    6.1.7600.2.0.0.768.3
       New #1

    BSOD after editing hosts file and running warcraft 3?


    Hello, this is my second BSOD so far. i had one analysed months back, and this is my second. this is what i got after restarting my laptop:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 18441

    Additional information about the problem:
    BCCode: 50
    BCP1: D1494000
    BCP2: 00000000
    BCP3: 83468243
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\090210-55863-01.dmp
    C:\Users\Valued Acer Customer\AppData\Local\Temp\WER-112741-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    i used the SF Diag Tool V3 that i downloaded from the forums since my last BSOD. not sure what to include so i got everything i could with the tool. however, there was an error accessing my event logs. there are the event files in the attachments though.

    Please help me out. :) any help is much appreciated!
      My Computer
    Quote Quote

  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

    Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds

    So, let's start with what we do know:

    First -
    Anti-Virus Removal:
    Please do the following:
    - download a free antivirus for testing purposes: Free AntiVirus
    - uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Norton using this free tool: KB Article Not Found
    - IMMEDIATELY install and update the free antivirus
    - check to see if this fixes the BSOD's

    Next -
    There is a driver named safedrv.sys involved in the crash also.
    Please remove the program and test for further BSOD's
    If you can't remove the program, then go to C:\Windows\System32\drivers and rename safedrv.sys to safedrv.BAK

    Then test for further BSOD's.

    BSOD BUGCHECK SUMMARY
    Code:
    
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Sep  2 05:52:55.576 2010 (UTC - 4:00)
System Uptime: 3 days 22:08:16.090
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
*** WARNING: Unable to verify timestamp for safedrv.sys
*** ERROR: Module load completed but symbols could not be loaded for safedrv.sys
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
BUGCHECK_STR:  0x50
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jul 20 00:20:06.002 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:50.141
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck 9F, {4, 258, 857cda70, 83573b24}
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Probably caused by : GEARAspiWDM.sys ( GEARAspiWDM+2d25 )
BUGCHECK_STR:  0x9F
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 29 11:08:28.096 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:18.610
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
BUGCHECK_STR:  0x6B
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
    Quote Quote

  4. Hetch
    Posts : 15
    6.1.7600.2.0.0.768.3
    Thread Starter
       New #3

    my antivirus is Symantec Endpoint Protection. it came free installed as a package into my laptop. i bought this laptop from an IT fair in my school for school purposes, so there was a configuration to install essential programs specifically for my coursework.

    btw, how do you test for BSOD's? just wait and see if anymore BSOD's pop up?

    -EDIT-
    i did a validation of my OS and it's genuine. and i also updated my Symantec anti-virus. does that help?
      My Computer
    Quote Quote

  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Hopefully the update will help. If not, the next step is to remove it completely.

    The true test for BSODs is just waiting for them, but if you want to try to expedite them, you can enable driver verifier: Driver Verifier - Enable and Disable

    Unless you are in a hurry, such as you need to make sure your computer is stable before you leave for school, I would advice just using your computer normally.
      My Computer
    Quote Quote

 

  Related Discussions
Hello. I am trying to use the hosts file. However both pings and web addresses still bypass the hosts file. I noticed that there is another file in the C:\Windows\System32\drivers\etc directory called 'hosts.original'. When ever I delete this file, it reappears seconds later. I have made sure that...
editing hosts file
in General Discussion

I am trying to modify the hosts file so that it will block certain websites. I tried the following code, but it does not seem to do anything when i visit the website (as in, the page loads normally): 127.0.0.1 asite.com what am i doing wrong? i made sure i saved before viewing the website.
Hosts file editing: save problem
in General Discussion

My Hosts file was lost so I downloaded a new one. This I edited to block two sites that had intruded and given trouble. I saved initially to desktop and then tried to paste and save it in to C:\windows\.......\etc , but failed to do so as error as per att, appeared, I am a sole user/...
How to Create a "Edit HOSTS file" Shortcut in Windows 7 and Vista The HOSTS file is a .txt file used in Vista and Windows 7 to map hostnames to IP addresses. Your computer checks this file first to resolve any network names to its corresponding IP address before it tries to check the Internet....
Hosts File Editing
in Network & Sharing

I've tried everything I've read on this forum to be able to edit my hosts file. I log on as administrator, I open my editor as administrator, I take ownership of the hosts file, but I still get the error:- "Save Failed. Please check whether if this file is opened in another program." What...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 й Designer Media Ltd
All times are GMT -5. The time now is 03:36.
Find Us