BSOD


  1. Posts : 9
    Windows 7 Professional 64bit
       #1

    BSOD


    I've been having BSOD latley.

    System is about 4-5 months old.

    All files and dumps in attachment.

    Got my system specs in "My System Specs" list.

    Thank you. Hope you guys can solve this.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    slayman said:
    I've been having BSOD latley.

    System is about 4-5 months old.

    All files and dumps in attachment.

    Got my system specs in "My System Specs" list.

    Thank you. Hope you guys can solve this.

    Slayman hi and welcome

    these crashes were caused by your Diamond Razor driver (DB3G.sys) You should download and install a fresh copy.

    You should also run a system file check

    Run a system file check to verify and repair your system files.
    To do this type cmd in search, then right click to run as administrator, then
    SFC /SCANNOW

    You can read more about it here

    SFC /SCANNOW Command - System File Checker

    Let us know the results from the report at the end.

    Jan



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\BSOD-Slayman\Windows_NT6_BSOD_jcgriff2\041510-22479-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a1b000 PsLoadedModuleList = 0xfffff800`02c58e50
    Debug session time: Thu Apr 15 13:09:53.795 2010 (GMT-4)
    System Uptime: 0 days 0:00:37.903
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88007553929, fffff880086c82a0, 0}
    
    Unable to load image \SystemRoot\system32\drivers\DB3G.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for DB3G.sys
    *** ERROR: Module load completed but symbols could not be loaded for DB3G.sys
    Probably caused by : DB3G.sys ( DB3G+2929 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88007553929, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff880086c82a0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    DB3G+2929
    fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h]
    
    CONTEXT:  fffff880086c82a0 -- (.cxr 0xfffff880086c82a0)
    rax=0000000000000000 rbx=fffffa8006a15440 rcx=0000000000000000
    rdx=fffffa8006a163f0 rsi=fffffa8006a15440 rdi=fffffa8006617470
    rip=fffff88007553929 rsp=fffff880086c8c70 rbp=fffff880086c9060
     r8=0000000000000801  r9=0000000000000246 r10=fffff80002c1a888
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000001
    r14=0000000000000001 r15=fffffa8006a19350
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    DB3G+0x2929:
    fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h] ds:002b:00000000`00000040=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  razerhid.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffffa8005e0b000 to fffff88007553929
    
    STACK_TEXT:  
    fffff880`086c8c70 fffffa80`05e0b000 : 00000000`00000801 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 : DB3G+0x2929
    fffff880`086c8c78 00000000`00000801 : 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 : 0xfffffa80`05e0b000
    fffff880`086c8c80 00000000`00000000 : fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 00000000`00000000 : 0x801
    
    
    FOLLOWUP_IP: 
    DB3G+2929
    fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  DB3G+2929
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: DB3G
    
    IMAGE_NAME:  DB3G.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  436ef527
    
    STACK_COMMAND:  .cxr 0xfffff880086c82a0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_DB3G+2929
    
    BUCKET_ID:  X64_0x3B_DB3G+2929
    
    Followup: MachineOwner
    ---------
    This driver from 2005 seriously needs updating.
    Code:
    DB3G.sys    DB3G.sys+2929    fffff880`07551000    fffff880`07556280    0x00005280    0x436ef527    11/7/2005 02:33:11
      My Computer


  3. Posts : 9
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thank you for your help. I removed the driver and reinstalled it.

    The scan found corrupt files and fixed them.

    But I dont think that those files really where curropted.
    Because after the restart, I noticed that my custom themes where reverted to classic windows and my custom start orb was removed. Which means that the files the scan found where the modded theme files(uxtheme.dll) and explorer.exe files.
      My Computer


 

Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:21.
Find Us