Getting BSOD on my new computer


  1. mkailbowdy
    Posts : 1
    windows 7 64bit
       New #1

    Getting BSOD on my new computer


    I built this computer last week, and last night and today I've been getting BSODs. The only thing I can think of is that it might be the new ARCTIC COOLING Freezer 7 Pro Rev.2
    that I installed yesterday. The rest of my computer specs are in my profile.

    basic info
    Is Windows 7 . . .
    - x64 ?
    - Windows 7 ultimate 64-bit
    - an OEM or full retail version?
    No

    - What is the age of system (hardware)? a week
    - What is the age of OS installation (have you re-installed the OS?) a week, reinstalled today but didnt solve problem.
      My Computer
    Quote Quote

  3. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #2

    Hi there,

    Memory corruption was mentioned in the DMP. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

    In looking through your drivers, I see that you have AVG anti virus installed. AVG is known to cause BSOD, on some systems. I suggest that you uninstall it while trouble shooting using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.

    Perform system file check please:
    SFC /SCANNOW Command - System File Checker

    Code:
    BugCheck 1E, {0, 0, 0, 0}

Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpDistributeInterruptReport+130 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff800030a1310, fffff88009b2ee60, 0}

Probably caused by : memory_corruption ( nt!MiInsertNode+20 )

Followup: MachineOwner
---------
    Let us know if you need help

    Tuan
      My Computer
    Quote Quote

 

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